Synthetic Classic has reached end of support and is no longer available. Existing Synthetic Classic customers have been upgraded to the all-in-one Dynatrace software intelligence platform.

Integration with Dynatrace SaaS/Managed

By integrating Synthetic Classic with the Dynatrace platform, you gain the ability to push monitoring data from your synthetic tests to Dynatrace, where it can be tracked and analyzed on dedicated synthetic test dashboard tiles. It's then easy to drill down from selected tests on your Dynatrace dashboards directly to the Synthetic Classic Portal.

To set up integration between Synthetic Classic and Dynatrace, you need to configure settings in both Dynatrace and Synthetic Classic.

Generate a Dynatrace access token to enable integration with Synthetic Classic.

From the Dynatrace navigation menu, go to Settings > Integration > Dynatrace modules.

Click Generate token for Dynatrace Synthetic.

The new token is enabled by default.

Copy the URL string of the environment ID in the provided Synthetic Classic configuration to your clipboard.

  • Dynatrace SaaS deployments – Copy your environment ID including the initial https:// but not including the trailing slash.
    For example, if the URL is

  • Dynatrace Managed deployments – Use the Secure Gateway endpoint plus the environment ID.

    • Copy the Public Managed Security Gateway endpoint from the Cluster Management Console: Settings > Public endpoints > Security Gateway URL.
    • Copy the environment ID string /e/<string> from the Dynatrace Managed URL, making sure not to include the trailing slash. For example, if the URL is
      copy /e/ee0000e-1234.

In the Synthetic Classic Portal, configure the account settings.

Go to Menu icon > Account settings, then select Integration > Dynatrace SaaS/Managed.

In the Tenant key field, paste the environment ID from step 2 of the previous procedure.

  • Dynatrace SaaS – Paste in the URL string you copied.

  • Dynatrace Managed – Enter the Security Gateway endpoint with the environment ID string appended:
    <SG endpoint URL>/e/<environment ID string>
    Make sure you include the port in the endpoint URL. For example, if the endpoint, with the port, is https://SecurityGatewayDomain:9999 and the environment ID string is /e/ee0000e-1234, enter:

In the Dynatrace token field, paste the Dynatrace access token string you generated in step 1 of the previous procedure.

To get the token, return to Settings > Integration > Dynatrace modules in Dynatrace and expand the token you just created.

Click Add.

The new token is listed on the page. Make sure the token is enabled .

After you've configured the integration between Synthetic Classic and Dynatrace, two tiles for synthetic tests are automatically added to your Dynatrace home dashboard.

Whenever you view a synthetic test in Dynatrace, you can drill down from the test's page to the Synthetic Classic Portal's Test overview page. All drilldowns from the Test overview page and other portal features are then available for data analysis.

To receive notifications about problems detected by Dynatrace, you must configure alerts in the Synthetic Classic test settings.