Integration with Dynatrace SaaS/Managed

When you integrate Dynatrace Synthetic Classic with Dynatrace SaaS/Managed, you can view synthetic tests in Saas/Managed dashboards, then drill down from a selected test to the Synthetic Classic Portal.

You need to configure the integration in Dynatrace SaaS/Managed and in Dynatrace Synthetic Classic.

Get the following information from Dynatrace SaaS/Managed:

Generate a token for the integration.

Go to Settings > Integration > Dynatrace modules.

Click Generate token for Synthetic.

Copy the URL string to use for the tenant key in the Synthetic Classic configuration.

  • Dynatrace SaaS – Copy your tenant key including the initial https:// but not including the trailing slash.
    For example, if the URL is
    https://abcdef.live.dynatrace.com/#dashboard...
    copy https://abcdef.live.dynatrace.com.

  • Dynatrace Managed – Use the Secure Gateway endpoint plus the tenant key.

    • Copy the Public Managed Security Gateway endpoint from the Cluster Management console: Settings > Public endpoints > Security Gateway URL.
    • Copy the tenant key string /e/<string> from the Dynatrace dashboard URL, making sure not to include the trailing slash. For example, if the URL is
      https://abc.dynatrace-managed.com/e/ee0000e-1234/#dashboard...
      copy /e/ee0000e-1234.

In the Synthetic Classic Portal, configure the account settings.

Go to > Account settings, then select Integration > Dynatrace SaaS synthetic.

Enter the Dynatrace token from step 1 of the Dynatrace SaaS/Managed procedure above.

Enter the Tenant key from step 2 of the Dynatrace SaaS/Managed procedure.

  • Dynatrace SaaS – Enter the URL string you copied.

  • Dynatrace Managed – Enter the Security Gateway endpoint with the tenant key string appended:
    <SG endpoint URL>/e/<tenant key string>
    Make sure you include the port in the endpoint URL. For example, if the endpoint, with the port, is https://SecurityGatewayDomain:9999 and the tenant key string is /e/ee0000e-1234, enter:
    https://SecurityGatewayDomain:9999/e/ee0000e-1234

Click Add.

The new token is listed on the page. Make sure the token is enabled .

After you configure the integration, two tiles for synthetic tests are automatically added to the ​Home​ page in Dynatrace SaaS/Managed.

When you view a synthetic test in Dynatrace SaaS/Managed, you can drill down from the test's page to the Synthetic Classic Portal's ​Test overview​ page. All drilldowns from the ​Test overview​ page and other portal features are available for data analysis.