Operations dashboard drilldown pages

Besides drilling down to interactive charts, you can drill down to Operations pages that provide additional information.

While the information shown in a drilldown page varies, on each drilldown page you can:

  • View threshold status
  • Change parameters
  • Download data

Viewing threshold status

In the Data Summary section of drilldown pages, excluding the Data page and the Step view, a table displays the values of each metric.

The background color of the table cell indicates whether the metric's value is below or exceeds the specified threshold or if a threshold was not configured.

Changing the parameters

Located on the right side of the page, each drilldown page, excluding the Drilldown Data Detail page, has parameters that can be modified.

The parameters available depend on the page: not all of the parameters are available for every drilldown page.

For more information on changing parameters, see Using Operations dashboards.

When you Apply new parameter settings, the settings are saved and will be applied the next time you view the dashboard.

See Using Operations dashboards for more information.

Hiding or viewing the parameters

  • Click Hide Parameters to hide the parameters
  • Choose Show Parameters to redisplay the parameters.

Downloading data

Download the data shown on a page to an XLS file.

This option is not available for the Availability drilldown page when availability is 100% or no data is available.

Drilldown pages

The following drilldown pages are available:

End-to-End page

This page provides the detailed end-to-end data for a particular test.

The End-to-End page shows:

  • Test information
  • Data Summary section
  • Step end-to-end time table (multi-step tests only)
  • End-to-End chart

To view this page, select an end-to-end time value or end-to-end time icon for a test in any dashboard.

Additionally, select an end-to-end time value in the Test Group page.

Note that selecting an end-to-end value for a group in a Backbone analyst dashboard displays the Test Group page.

Test information

The test information, at the top of the page, includes the test title, test type, time period and the method/value selected for viewing the information, such as node or connection type.

Data summary section

The Data Summary section lists metrics and their value.

The metrics that appear here depend on whether you drilled down from a single step/single-step test or from a multi-step test:

  • A step or single-step test displays:

    • End-to-end time
    • Availability
    • DNS Lookup time
    • Connection time
    • SSL time
    • First Byte time
    • Content Download time
  • A multi-step test displays:

    • End-to-end time
    • Availability

For end-to-end time and availability, the table cell's background color indicates the threshold status for that metric.

Step end-to-end time table

If you drilled down from a multi-step test, a step end-to-end time table appears on this page and lists the end-to-end time for each step in the test.

Select an end-to-end time value in the table to drill down to the Step view.

End-to-end scatter chart

The scatter chart shows the patterns of individual (end-to-end times) data points so that you can quickly isolate outliers.

Select a data point to view a waterfall chart of that specific test time.

Hover over a data point to view test information including the date and time, end-to-end time, and node (Backbone tests) or machine ID (Last Mile tests).

Viewing additional information

From the Action menu, located in the upper right corner of the page, choose:

  • Interactive Chart to view an Average Response Time by Test, Viewed by Time chart.
  • Data Detail to view the Drilldown Data Detail page.
  • Download to download the data shown on the page to an XLS file.

Availability page

The Availability page provides detailed availability data for a particular test.

The page shows:

  • Test Information
  • Data Summary
  • Step end-to-end time table (multi-step tests only)
  • Error Information

To view this page, select an availability value or availability icon in any dashboard.

Test information

The test information, at the top of the page, includes the test title, test type, time period and the method/value selected for viewing the information, such as node or connection type.

Data summary

Below the test information are test metrics. The metrics that appear here depend on the type of test you drilled down from:

  • A step or single-step test displays:

    • End-to-end time
    • Availability
    • DNS Lookup time
    • Connection time
    • SSL time
    • First Byte time
    • Content Download time
  • A multi-step test displays:

    • End-to-end time
    • Availability

For end-to-end time and availability, the table cell's background color indicates the threshold status for that metric.

Step end-to-end time table

If you drilled down from a multi-step test, a step end-to-end time table appears on this page and lists the end-to-end time for each step in this test.

Select an end-to-end time value in the table to drill down to the Step view.

Error information

The information that appears in this section depends on the availability status.

If availability is 100%, the page shows an Error Summary table listing the:

  • Test runs
  • Test failures
  • Total pages tested
  • Availability

If availability is less than 100%, the page displays:

  • The Availability: Error Time stacked bar chart that shows the number and type of errors for the selected time period.
  • An Error Summary table that lists the test runs, test failures, total pages tested, and availability.
  • A list of error codes with a description of the error code and a count of the number of these errors.

Viewing additional information

From the Action menu, located in the upper right corner of the page choose:

  • Interactive Chart to view an Average Response Time by Test, Viewed by Time chart.
  • Data Detail to view the Drilldown Data Detail page. This option is only available if availability is less than 100%.
  • Download to download the data shown on the page to an XLS file. This option is only available if availability is less than 100%.

Step view

The End-to-End page provides detailed data for a specific step in a test. To view this page, select an end-to-end time value in the Step End-to-End table in an End-to-End page or an Availability page.

The Step view includes:

  • Test information
  • Data summary section
  • End-to-end chart

Test information

The test information, at the top of the page, includes the test title, test type, time period and the method/value selected for viewing the information, such as node or connection type. It also displays the step name.

Data summary

The Data Summary section shows:

  • End-to-end time
  • DNS Lookup
  • Connection time
  • SSL time
  • First Byte
  • Content Download time

End-to-end scatter chart

The scatter chart shows the patterns of individual (end-to-end times) data points so that you can quickly isolate outliers.

Select a data point to view a waterfall chart of that specific test time.

Hover over a data point to view test information including the date and time, end-to-end time, and node (Backbone tests) or machine ID (Last Mile tests).

Viewing additional information

From the Action menu, located in the upper right corner of the page, choose:

  • Interactive Chart to view an Average Response Time by Test, Viewed by Time chart.
  • Data Detail to view the Drilldown Data Detail page. This option is only available if availability is less than 100%.
  • Download to download the data shown on the page to an XLS file. This option is only available if availability is less than 100%.

Test group page

The Test Group page lists the tests configured for a specific group and shows the end-to-end time and availability for the group and for each test in this group.

This page is only available for groups configured for Backbone analyst dashboards.

To view this page, select an end-to-end or availability value or icon for a group in a Backbone analyst dashboard.

Page details

The top of the page lists the group name, node, region, country or network information (depending on what you selected for the View parameter in the Backbone analyst dashboard) and time period. Additionally, the end-to-end time and availability for the group is shown.

The Break Down by Test table shows the end-to-end-time and availability for each test that comprises this group. Select:

To the right of the table, click Download to download the end-to-end time and availability metrics for the group and for each test to an XLS file.

Drilldown data detail

The Drilldown Data Detail page lists the run times and the node (for Backbone tests) or machine information (for Last Mile tests) for a test, along with metrics for each test run.

Download the information shown on this page to an XLS file by clicking Download located in the upper right corner of the page.

To view this page, from the Action menu, choose Data Detail in the End-to-End page or the Step view.