Upgrade

This section describes how to upgrade a NAM (formerly DC RUM) deployment.

  • DC RUM 2017 to NAM 2018
  • NAM 2018 to NAM 2019

It does not include less-common procedures such as how to upgrade from a 32-bit system to a 64-bit system. For such details, please refer to the linked resources.

Upgrade order is important

Do not skip releases

If you are upgrading from DC RUM 2017 to NAM 2019, follow the full upgrade path:

  1. Upgrade DC RUM 2017 to NAM 2018
  2. Upgrade DC RUM 2018 to NAM 2019

Upgrade components in order

Upgrade all components in this order to perform a successful upgrade:

Upgrade the console

Upgrade the report server

Upgrade the probe

(if necessary) Upgrade TCAM

(if necessary) Upgrade any other components that you have integrated with your deployment.
To make sure your deployment integration perform well after the upgrade, verify that the integrated components are at their supported versions.

Use this checklist to organize your upgrade or migration to the target release. This checklist is designed for customers who have their Dynatrace products at releases that support a direct upgrade to current release.

This is a short version of the upgrade procedure within a release. It covers major upgrade points. It does not include steps like database upgrade, upgrade paths, and deployment backups.

Upgrading from DC RUM 2017 to NAM 2018

To upgrade from DC RUM 2017 to NAM 2018, see Upgrading from DC RUM 2017 to NAM 2018.

(To upgrade from DC RUM 2017 to NAM 2019, first upgrade from DC RUM 2017 to NAM 2018 and then upgrade from NAM 2018 to NAM 2019.)

Upgrading from NAM 2018 to NAM 2019

To upgrade from NAM 2018 to NAM 2019, see Upgrading from NAM 2018 to NAM 2019.