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Deployment ► Manage devices

The Devices screen in the NAM Console lists all devices added to this configuration. From here, you can open the configuration screens for any of the listed devices.

Access alternatives:

  • In the NAM Console, click the dashboard icon at the top
    NAM Console dashboard
    click the Devices tile
  • Open the NAM Console menu and select Deployment ► Manage devices.

Adding a device

  1. Open Deployment ► Manage devices.

  2. On the Devices tab, click the Add device button.
    The Add new device window is displayed.

  3. Describe the device and click Test to test it.

  4. Click Finish to save your device configuration and return to the Devices screen.

    You can click Finish to save a failed configuration, perhaps because you know the description is correct but the device is temporarily unavailable, or because you want to go back and edit the configuration later.

  5. After you add a device, it is listed on the Devices tab, where you can access a menu of device configuration options.
    To re-open these connection configuration screens, select Edit connection from that menu.

See Add device for details on adding a device.

Device status tab

The Device status tab lists all configured devices and presents a brief status view of the selected device. The information displayed depends on the type of the device selected.

If you select a report server, the Devices tab splits into two tabs:

  • Device status shows statistics on the selected device.
    See below for details.
  • Farm configuration shows any report server farm involving the selected device.
    For information on configuring and managing report server farms, see Report server farm.


Presents information about the current connection status and reports any connection errors (including the response received from a connection query). The Last check value indicates the time and date of the last connection attempt to the selected device.

NAM Probe devices report statuses on connections specific to their device type. For example, while all devices report Connection status, NAM Probe devices report additional connection statuses.


Presents details related to the configuration file for the selected device.

The Last read value indicates the time and date of the last attempt to read the configuration file.

The configuration status displays the statuses of the specific elements of the configuration file. The elements of the configuration file vary depending on the device type that is selected. For example, the configuration status for a NAM Server device contains the status for the Software Services element; a NAM Probe device cannot report such a status.

The configuration status list closes with the status of a configuration file. The Current configuration indicates the publishing time and date, while the Draft and Pending configurations indicate whether a draft configuration is present or configuration publishing is pending.


The statuses presented here apply to licenses for the particular NAM Probe. Click the License status or Capacity status link for more information.

Hardware health

Presents information on the hardware health of the selected device.

To get details,

The Hardware Health section presents the summary of the Capacity status report.


NAM Probe status information is provided by a NAM Server, so you need a NAM Probe and a NAM Server added to your NAM Console, and both devices must be connected to each other.

Traffic quality

On the NAM Probe, hover your pointer over a status icon for traffic quality status indicator details:

  • Drop status
    Drop performance indicator expressed as percentage of dropped packets from received packets.
  • Sampling volume
    Percentage of sampling dropped in controlled manner.
  • SSL status
    Percentage of all SSL TCP sessions minus successfully decrypted SSL TCP sessions divided by all SSL TCP sessions counted for last sampling interval.
  • Sequence number gap rate
    Percentage of total missing sequence numbers from number of all sequence numbers observed in a last sampling interval.

Click the Traffic diagnostics link for details.

Process Health

This section lists NAM Probe services critical for reliable operation of the device, proper configuration, and successful monitoring, such as:

  • cba - responsible for interactive configuration of the NAM Probe.
  • cba-agent - Console Basic Analyzer agent, responsible for communication between the cba and the NAM Console.
  • nfc - responsible for Flow Collector.
  • page2trans - responsible for post-processing of the monitored data and creating the log of transactions.
  • rtmgate - part of the data flow and connections between different components within the deployment, provides performance data and receives the configuration from the NAM Console.
  • rtm, rtmgate, rtmhs - responsible for the monitoring software and its configuration and performs the main analysis.
  • v2page - responsible for post-processing of the monitored data and creating the log of operations.

Additional information:

  • Last read is the time and date of the last attempt to read health statuses for the selected device.
  • Hover your pointer over a status icon for a status summary:
    • Description - A brief description of the service.
    • Version - The installed version.
    • Installed - When it was installed.
    • Up time - How long it has been up.
    • Information - Brief status message. To see more, click Details where available.
  • Details link (if available for the service) opens the Health status details report for that service.

If a device within your Dynatrace infrastructure is unable to report detailed status information to the manager, some sections may report that the information is unavailable. This does not indicate a problem with a device.

Farm configuration tab

Instead of individual devices, you can click the Farm configuration tab to list all report server farms.

A report server farm is a collection of report server clusters sharing configuration and management options.

For help on configuring and managing report server farms, see Report server farm.