Dynatrace NAM 2019 Beta Release Notes

February 4th, 2019

Participate in NAM 2019 Beta!

Would you like to have an early taste of what we have cooked up for 2019? We would love to hear your feedback and improve some of the new features. Get in touch with us to enroll in the Beta program. You’ll be able to communicate directly with our Product Management and Development teams that will guide you through the program.

Sign up for Beta!

Benefits

  • Get your hands on the latest innovations before anybody else.
  • Provide direct feedback to product management and engineering.
  • Drive innovation by suggesting changes and adaptations.

Highlights

Enhancing the power and flexibility of DMI

  • Easily duplicate existing DMI drill-down links, buttons, report tabs, and rich table entries to speed creating new report definitions.
  • Share a link to a report’s current state, simplifying collaboration.
  • Smart time range auto-pinning temporarily prevents reports from refreshing automatically; this is particularly helpful when using one-minute monitoring intervals.
  • A new PDF export engine improves report fidelity, more closely mirroring the original DMI report.
  • The NAM Server now supports CSV-driven data views. You can upload custom CSV files to generate reports. This will simplify custom analyses; examples include defining arbitrary application groupings and creating side-by-side historical snapshot comparisons.
  • Improved priority management for custom DMI report generation. Lightweight reports are given priority over reports demanding heavy – and lengthy – processing. Users can also be assigned report generation priorities to ensure their reports – even the heavy ones – take precedence.
  • Manage reports and report users from a single dashboard through the Reports explorer, where you can analyze report performance, user report priorities, report links, favorites and home pages.

Create report-based alerts with a single click

NAM 2018 brought DMI-based alert configuration, now we've added an option to create alerts directly from DMI reports with a single drill-down click. For more information, see Creating alerts from NAM reports.

More flexible Dynatrace integration

We’ve enhanced the application mapping for integration with the Dynatrace. You can now choose to use NAM business unit names instead of the default server name, or to disable the automatic creation of applications in Dynatrace. For more information, see Unifying NAM and Dynatrace

Improved performance

We’ve improved the performance of NAM analysis modules to deliver improved scalability and better resource utilization on high performance machines.

Configuration API

We’ve implemented a configuration REST API, initially supporting the configuration of software services and alerts to simplify and automate these tasks. For adding new services similar to existing services, the API supports exporting, modifying, importing, and validation of existing service and alert configuration.

Security enhancements

We’ve implemented a new communication protocol for the NAM reporting cluster, improving security while removing dependencies on 3rd party libraries.

Currency updates

  • SSL reporting now supports TLS 1.3 handshakes. Reports will be similar to existing reporting for TLS 1.2.
  • The NAM NetFlow Collector adds support for SNMPv3 for collecting interface statistics.
  • NAM has transitioned from using Oracle JRE to OpenJDK 11. Oracle is ending commercial public updates for JRE.
  • Communication within NAM Reporting cluster uses new, more robust and secure implementation of the cluster communication protocol, no longer dependent on 3rd party libraries, such as Hazelcast;
  • NAM Server SQL database can be automatically compressed saving space occupied by NAM data

Features no longer supported

  • Synthetic Classic (i.e., Gomez Synthetic) data is no longer imported, processed, reported, or alerted upon in NAM 2019.
  • Integration with AppMon PurePaths and UEM data is no longer available. PurePaths are no longer detected by the NAM Probe and identified in the NAM report. UEM data is no longer processed, reported, or alerted upon.
  • When you upgrade to NAM 2019, all AppMon/UEM and Synthetic Classic (Gomez) data is permanently removed, including database tables and processing data. If this applies to you, be sure to back up all of your data before continuing with the upgrade. For information, see Backing up AppMon/UEM and Synthetic Classic (Gomez) data.
  • Application Health Status (AHS) reports, deprecated in favor of the Health Dashboard, are no longer rendered.
  • The Dynatrace Mobile App will no longer connect to NAM 2019.
  • Network link data SNMP third party metrics are not available in trends. These feature is now deprecated and expected to be removed in a future release.
  • The NAM Console will no longer manage DC RUM ADS servers.
  • Please provide feedback on the user interface and capabilities of the new Report explorer.

What we would like to test?

The highlights provide insight into new capabilities coming soon in NAM 2019. We encourage you to try them out, using NAM as you normally do, with attention to enhancements of interest. We're here to help define test scenarios if you like. Gain an understanding of pertinent new features, see how they will help you with your performance monitoring requirements, and help us ensure a successful NAM 2019 launch.

We also look forward to your feedback on:

Alerts from reports

  • Choose a tile or table that displays a yellow or red status and click to create an alert. Verify that an alert is generated next time the condition occurs.

Reporting

  • If you are using 1-minute monitoring intervals, navigate through typical workflows to verify that the contents are not refreshed each minute as you investigate a problem. Is the timeframe you are viewing clear to you?
  • Test report prioritization by allowing multiple users to run reports simultaneously; be sure to include a report that is processing-heavy. Do short reports still run quickly? Experiment with users assigned “Reporting user – Heavy load” role to verify that these users’ reports run with priority.
  • Share links to reports with others on your team. Is the report state maintained for a sufficient period of time?
  • If you create your own DMI reports, try editing an existing report to add or duplicate drill-down links, report buttons, and elements in rich tables.
  • Choose some frequently-used reports to test the PDF export; verify the resulting report formatting.

Configuration automation

  • If you're interested in automating NAM configuration tasks, get in touch with us and share your expectations and inquiries. The Dynatrace NAM Product Management will be happy to give you a short presentation on NAM Configuration REST API and guide you in its application.

Upgrade

  • Provide feedback on the cluster upgrade process as well as on any perceived changes in processing speed.

Performance

  • Provide feedback on perceived performance improvements.

TLS 1.3

  • Using TLS 1.3 traffic, provide feedback on the TLS handshaking reports.

NetFlow Collector and SNMPv3

  • If you have SNMPv3 and are using the NAM NetFlow Collector, please test that this works in your environment.

Prerequisites

  • You can allocate time and resources for NAM testing.
  • You have a minimum of one Server, one Console, and one Probe that can be used for beta testing. See Supported OS and SQL versions
    • one system with RHEL for NAM probe installation
    • ons system with Windows for NAM Server and NAM Console installation
  • You can direct meaningful traffic to the test environment.
  • You will be able to work with us via email, Zoom, Skype, or WebEx.

Licensing

You are automatically granted a license for Beta releases. When you sign up for Beta testing, you will receive a Beta license and a link to obtain the Beta release software.