USER_AVAILABILITY

This alert is triggered when a user has connectivity problems (Connection Refused or Connection Establishment Timeout errors) and no bytes have been transferred.

Characteristics

Name: Service availability problem for a user

Type: performance

Status (default): disabled

Detector: SQL-based

Message

“Availability problem: user *user_name* connected to: *software_service_name* running on server: *IP_address* (*DNS_name*). ”

“User agent: *user_agent* .”

“Values of TCP errors - refused: *connection_refused*, connection establishment timeout: *connection_timeout* .”

Detector parameters

This alert has no parameters.