This alert is triggered when a user has connectivity problems (Connection Refused or Connection Establishment Timeout errors) and no bytes have been transferred.
Name: Service availability problem for a user
Status (default): disabled
“Availability problem: user *user_name* connected to: *software_service_name* running on server: *IP_address* (*DNS_name*). ”
“User agent: *user_agent* .”
“Values of TCP errors - refused: *connection_refused*, connection establishment timeout: *connection_timeout* .”
This alert has no parameters.