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Install the NAM Probe

This is a guide to installing the NAM Probe. We assume you are a network engineer or system administrator. Follow these steps to activate basic functionality of the NAM Probe.

1. Prepare your hardware

The NAM Probes can be connected to the network in a number of ways (for example, to mirrored ports or to splitter tap devices, by means of fiber optic cables connected to Gigabit Ethernet ports).

At times, depending on the hardware platform of choice, special settings must be applied to the machine's BIOS before the software is installed. Storage area setup may also be required and varies per vendor.

For more information, see:

2. Install Linux

The monitoring software requires an operating system platform. Prepare the supported system by installing Linux using the kickstart installation method with the configuration file provided by Dynatrace. This automated installation prepared by Dynatrace is highly recommended.

When installing NAM Probe software on an already operating Linux instance, ensure that all necessary components are in place and no conflicting packages are installed. Check whether extra software packets must be added or removed.

For more information, see:

3. Configure interfaces

Communication interface

The NAM Probe monitoring software uses a network interface name for identifying communication ports. Set up your communication interface using Linux system tools.

  • The network interface settings include an option to use the IP address provided by DHCP. We recommend that you provide a static IP address for the planned communication interface.
Do not configure sniffing interfaces

Sniffing interfaces are administered by the monitoring software.

  • Do NOT do any network configuration for sniffing interfaces.
  • Do NOT use DHCP or assign a static IP address to sniffing interfaces.
  • Make sure no network configuration is set up for sniffing interfaces.

For more information, see:

4. (optional) Update your operating system

The NAM Probe monitoring software has been designed to best perform with specific kernel and java version. Review Supported OS and SQL versions and JAVA builds and NAM releases to determine the supported versions. If your installation does not match the supported versions, you may need to update your Linux and Java.

For more information, see:

5. Install the NAM Probe software

The NAM Probe is a set of regular applications. After the hardware and OS platform is ready, you can proceed with the NAM Probe software installation procedure.

For more information, see:

6. Configure your NAM Probe software installation


Make sure that you are logged in as root before attempting to edit any of the configuration files. Most NAM Probe configuration actions are performed with dedicated software tools and utilities, but there may be situations when a configuration file must be edited directly.

Configure the firewall and access limits to services.
Perform interface identification: designate the NICs to use as communication ports or monitoring ports. Select and label the network cards for use with the NAM Probe software.

For more information, see:

7. Verify and test your NAM Probe installation

Run a series of validations checks to be sure that your NAM Probe installation is successful.

For more information, see: