Universal diagram section type - details

This section type enhances your report with interactive diagrams, images, and bitmaps.

With a Universal Diagram, you can overlay points representing status of an element of your infrastructure, for example tier or server IP address, on the raster graphic of your choice.

You can construct reports showing business impact at the subsidiaries across the world or performance across the whole delivery chain of the application.

You can

  • Render points with values of one dimension
  • Color points based on metric value
  • Enable a drilldown from each point to a different destination
  • Filter by a selected point
  • Add section buttons
  • Autoscale a Universal Diagram tile to desired size or to occupy space in the report

Requirements

  • Set Display name to the name of the section.
  • Set Section type to Universal Diagram.
  • Select only one dimension to map out on the diagram.
  • Select a metric for that dimension.

Example

The Synthetic overview report starts with a Universal Diagram section called "Synthetic monitoring landscape":

Edit the section to see how it was made.

  • On the Data tab, the Tier dimension is selected, with Show as set to Point, and filters set to Backbone | Enterprise Synthetic | Last Mile | Private Last Mile

    Click the filter icon (in the Filters column of the Selected dimensions table) to see how the filter was constructed.
  • On the Data tab, the Availability metric is selected. We are going to show the availability of these four tiers.
  • On the Universal Diagram tab, a graphic called synthetic_monitoring_active.jpg has been uploaded. That's the background image on which we map out our data points.
  • These four points are mapped to the graphic. (They correspond to the points we filtered for on the Data tab: Tier dimension, with Show as set to Point, filters set to Backbone | Enterprise Synthetic | Last Mile | Private Last Mile)
    • Backbone
    • Enterprise Synthetic
    • Last Mile
    • Private Last Mile

Universal diagram procedures

Uploading an image

Note:

  • Only System Administrators and Reporting Administrators can upload images.
  • The image type must be .png or .jpg.
  • The total size of all uploaded images cannot exceed 1 GB.

Process

  1. Switch to the Universal Diagram tab.
  2. Click Upload image.
  3. Select a file.
  4. Click Open.

Selecting an image

Note:

  • There is no image preview available. You see the image after selecting it from the list.
  • You cannot zoom or resize the image. The image is displayed as uploaded to the server. If it is too big to fit the screen, scroll bars appear on two sides of the viewing area to facilitate navigation.

Process:

  1. Switch to the Universal Diagram tab.
  2. In the File name field, click the currently selected file name to list all available files.
  3. Select a file name.

Deleting an image

Only System Administrators and Reporting Administrators can delete images.

  1. Switch to the Universal Diagram tab.
  2. In the File name field, click the currently selected file name to list all available files.
  3. Click the delete for the image file you want to delete from the NAM Server.

Filtering the dimension values used as data points

You can choose between two list views:

Filtered

If you define any filters on the Data tab, the list of available dimension values (data points) is limited by your filtering criteria.

All

This view lists all available values of the selected dimension.

Note that if you add a custom point in the Filtered view, but this dimension value already exists in a dictionary, and you switch to the All view, your custom point becomes a common point; the The custom point icon icon disappears and you cannot remove that point from the list. This also happens when your custom point does not exist in a dictionary initially, but it appears in the next monitored intervals and belongs to the set of chosen dimension values.

The opposite takes place when you switch from the All to the Filtered view. If you are in the All view and use a point that is not defined as a filter, and then you switch to the Filtered view, that point becomes a custom point.

Defining color rendering for data points

To visualize the status (represented by a comparison of the chosen metric value to its threshold) of your monitored components (represented by a selected dimension such as the Client site), you must define color rendering for the dimension selected as a Point.

Placing data points on the image

Note:

  • On the Data tab, you select exactly one dimension to be displayed as a data point.
  • On the Universal Diagram tab, to the left of the image, you see the values of the selected dimension. They are ordered alphabetically and can be used as data points on the image.

So, to place a data point on the image:

  1. On the Universal Diagram tab, select a dimension value in the list.
  2. Hover the mouse pointer over the image.
    When you do this, the pointer changes to crosshairs to help you precisely place the data point on the image.
  3. Click the place where you want to put the data point for the selected dimension value.
    • You cannot put two data points in the same place. Every time you try to put a point in a place that is already taken by another data point, the point color changes to red.
    • The maximum number of points that you can place on the image is 200.

Optionally, you can enter the point coordinates manually. To do this, click Show point coordinates for the selected list item and fill in the X and Y fields.

Entering point coordinates
Entering point coordinates
  • If you define data points and decide to change the image, all point positions will be scaled to fit the size of a new image.
  • If a dimension value that is used as a data point is not available in a particular time range, it will not be displayed on the report.

Adding custom data points

Custom points are values that do not exist in a dictionary and are defined by a user.

You can define a custom data point by adding a new dimension value to the list. To do this, click the Add custom data point icon and type the dimension value. Click OK to save your changes.

Managing custom data points

All custom points are marked with A custom point icon to distinguish them from the basic dimension values. You place these points on the image the same way as you place all other data points.

To list only the custom points, click Show custom points.

To delete the custom point from the list, click Delete custom point next to the point name. The point is also deleted from the image.

Note: Data points that are not available for the selected time range are always marked as custom points.

Common options for all data points

  • To list only those dimension values that are already in use, click Show active points.
  • To remove a point from the image, click Remove point from the diagram.
  • To remove all points from the image, click Remove all points.
  • To change the point size, click Settings and choose a new size. Default size: Medium.
  • To show data point labels, click Settings and click Show labels.

More examples

The following are two examples of how the universal diagram can improve data analysis on your reports. Each universal diagram visualizes the status of the monitored components (servers or regions).

Example 1: servers

This example shows a visualization of the network performance for particular servers. Additionally, the tooltip shows detailed information about network performance and availability for each server.

Example report with graphical representation of servers
Example report with graphical representation of servers

Example 2: regions

This example shows how the number of operations affects each client region. Additionally, the tooltip shows detailed information about the number of operations and application performance for each section.

Example report with graphical representation of regions
Example report with graphical representation of regions