Time to upgrade! NAM is scheduled for end of support. It's time to move to Dynatrace our all-in-one software intelligence platform.

TCAM upgrade via GUI

Download the appropriate setup file from the NAM DownloadsThin Client Analysis Module  section, and copy it to the Citrix server.

For a 32-bit system, use TCAM_x86.msi

For a 64-bit system, use TCAM_x64.msi

In Windows Explorer, right-click the setup file (TCAM_x86.msi or TCAM_x64.msi) and select Run as administrator.

Use the installer application to upgrade the TCAM software.

On the Welcome screen, click Next.

Accept the license agreement.

Click Next when the message Setup will now upgrade TCAM application is displayed.

Specify a custom destination folder for your TCAM installation, or leave the default destination value unchanged, and then click Next.

Click Install on the Summary window.

When the upgrade is complete, click Finish to reboot the Citrix server.


If connection polling was enabled before the upgrade, the restart is not necessary and will not occur.