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TCAM installation and configuration from GUI

To install TCAM from the GUI copy the setup file to the Citrix server, run the setup on that machine through Windows, and enter configuration data interactively when prompted.

  1. Download the appropriate setup file from the NAM DownloadsThin Client Analysis Module  section, and copy it to the Citrix server.

For a 32-bit system, use TCAM_x86.msi

For a 64-bit system, use TCAM_x64.msi

  1. In Windows Explorer, right-click the setup file (TCAM_x86.msi or TCAM_x64.msi) and select Run as administrator.

  2. Use the installer application to install the TCAM software.

Note that it is not possible to change the default installation directory for TCAM - C:\Program Files\Compuware\TCAM for 64-bit version and C:\Program Files (x86)\Compuware\TCAM for 32-bit version.

  1. On the Welcome screen, click Next.

  2. Accept the license agreement.

  3. Define NAM Probe receivers for TCAM.

TCAM can be configured to send user mapping data to multiple NAM Probes. Enter at least one destination host IP address and click Add. Once completed, click Next to continue. Optionally, you can skip defining receivers and configure them after the installation completes.

  1. Click Install on the Summary window.

  2. When the installation is complete, click Finish and reboot the Citrix server if required.