AppFlow metrics in NAM

NetScaler Insight is capable of reporting some of the AppFlow metrics. The same metrics can be viewed on default Citrix AppFlow dashboard in the NAM Server. Metrics displayed on the default NAM Server reports match the metrics available in NetScaler one to one. If you plan to create your own, or customize existing reports using the DMI, some AppFlow metrics are presented as a specific DMI metric in addition to DMI metrics for AppFlow that are not available in NetScaler Insight.

The NAM Probe monitors and reports only AppFlow data for ICA. Any other protocols passed through NetScaler are ignored: the NAM Probe generates no reporting data for them.

AppFlow metrics in NAM

NAM DMI NetScaler Insight
Server IP XenApp/XenDesktop IP
Client IP Client IP
Internal Client IP IP address derived from the IP header. Not reported
User Name User Name
Server Port Server Port
Analyzer Type NAM identification of the analyzer used. Not applicable
Software Service Name Software service name derived from a Citrix ICA pre-defined software services list. Not reported
Client Bytes Total channel bytes + Bandwidth. Not reported
Server Bytes Total channel bytes + Bandwidth. Not reported
Total Bytes All observed channel bytes. Not reported
Client Retransmissions Timeouts Number of times retransmission timeout occurred on client connection. Calculated only for AppFlow records collected by NAM Probe from NetScaler. Not reported
Server Retransmission Timeouts Number of times retransmission timeout occurred on server connection. Calculated only for AppFlow records collected by NAM Probe from NetScaler. Not reported
Client RTT Average for only newly started sessions. RTT
RTT measurements One for one session count. Not reported
Closed TCP Connections Number of sessions that have ended. Not reported
Idle Sessions Number of sessions removed by NFC timeout. Not reported
Client ACK RTT WAN latency
Client ACK RTT measurements One for one session for the client side Not reported
Server ACK RTT DC latency
Server ACK RTT measurements One for one session for the server side Not reported
Zero window size events (client) Not reported
Zero window size events (server) Not reported
Operation name Must be mapped to channel name, format: "<channel>\tN/A\tICA" Channel name
Operations Number of launched applications. App Launch Count
Operation Time Application startup duration in seconds. Launch Duration