Servers with failed sessions report

This report lists all servers monitored by the selected NAM Probe that are running secure TCP sessions but that do not have keys installed to decrypt the encrypted traffic. If a server using encryption has no matching key, you must install the missing key on the NAM Probe so it can decrypt all secure traffic.

Access

  1. On the NAM Server, select Tools ► Diagnostics ► Traffic diagnostics
  2. Click the Secure traffic diagnostics tab
  3. Select a device in the Attached NAM Probes list
  4. Click the Decryption failures tile and open the Servers with failed sessions report

Statistics

NAM could not decrypt a secure session on the following servers being part of user-defined software services due to missing keys.

Recommended action: check whether you correctly installed all the server keys.

Server IP

The IP address of the server.

Server port

The port number of the server.

Number of secure TCP sessions

The total number of secure TCP sessions.

Number of secure TCP sessions partially decrypted

The number of secure sessions that could not be completely decrypted.

Number of secure TCP sessions not decrypted

The number of secure sessions that could not be decrypted.

Percentage of secure TCP sessions not decrypted

The percentage of secure sessions that could not be decrypted.