Diagnostic information export

NAM Server ► Tools ► Diagnostics ► Export diagnostic information

Use the Diagnostic information export screen to export debug information about the report server and the deployment environment in which it operates.

Click Export to export the basic information for a specific ADS or NAM Server. Select any or all of the option check boxes to add additional information:

  • Probes configuration and data samples
    Select this option to include diagnostic information on data collectors attached to the report server and include samples of the collected data.
  • SQL trace logs
    Select this option to include trace logs of SQL queries.
  • Installation logs
    Select this option to include installation information logged and saved on the server.
Private data

The exported diagnostic information files DO NOT contain any sensitive information such as SSL keys, passwords or account details. For all NAM components you can specify and control any additional information that you wish to export for the particular component such as:

  • Configuration data of that component
  • Data sample used by that component
    Where you can specify the time range of the sample fragment, and where you can apply a RegEx filter to potentially exclude any information that you may deem private.
  • SQL trace logs for the database of that component
  • Installation logs of that component