Administration console

NAM Server ► Tools ► Admin console

Warning

These commands are for experts only. Some of them can cause serious configuration problems if they are misused. Contact support before proceeding.

  1. Open the NAM Server menu.
  2. In the Tools section, select Admin console.

Configuration management

Configuration file manager

Use the Configuration file manager to edit configuration files directly.

  1. Use the file browser to find and select the file you want to open.
    The contents of the selected file are displayed in the file in the File box.
  2. Edit the file
  3. Click Save to write your changes.

General properties editor

Use the General properties editor to edit system properties.

  • Type a string in the Search box to find relevant properties. For example, type "sql" to narrow the list to commands for which the string "sql" occurs in the property name itself or in the description of the property.
  • Click the browse buttons to page through the table of properties.
  • Type or select (if there's a list) a property value in the Value column and click Save to save that property value.
  • Click the Delete button in a row to delete that property value.
  • Enter a property value in the Value column and click Save to save that property value.
  • Click Add new to add a property and value.

Advanced properties editor

Use the Advanced properties editor to edit advanced properties.

  • Type a string in the Search box to find relevant properties. For example, type "sql" to narrow the list to commands for which the string "sql" occurs in the property name itself or in the description of the property.
  • Click the browse buttons to page through the table of properties.
  • Type or select (if there's a list) a property value in the Value column and click Save to save that property value.
  • Enter a property value in the Value column and click Save to save that property value.
  • Click Add new to add a property and value.

Capacity properties editor

Use the Capacity properties editor to edit capacity properties, such as the maximum number of clients, servers, or automatic sites.

  • Type a string in the Search box to find relevant properties. For example, type "sql" to narrow the list to commands for which the string "sql" occurs in the property name itself or in the description of the property.
  • Type or select (if there's a list) a property value in the Value column and click Save to save that property value.
  • Enter a property value in the Value column and click Save to save that property value.

Fixed benchmark values

Use Fixed benchmark values to set thresholds for metric values comparison.

You need to define benchmark values for a number of metrics if you want to compare real metric values from the monitored traffic with the predefined thresholds on DMI charts, using Software service, operation and site data Fixed Thresholds benchmark data view.

For more information, see Benchmark Data Tab.

Storage period

Use the Storage period editor to change data retention settings for the following data sources:

  • NAM Probe
  • Synthetic Backbone & Last Mile
  • Enterprise Synthetic
  • RUM Browser (AppMon UEM)

For each of these categories, you can set:

  • Days to store data
  • Days to store daily trends
  • Months to store monthly trends

The defaults have been well-tested. Do not change these values unnecessarily. If you do change retention values, try changes incrementally to see how they affect your data base size.

  • Changes to data retention values (number of days the data is stored) have the most potential to affect overall system performance.
  • Note that if a you retrieve the data using a data view combining various data sources, such as  Application, transaction, and tier data or Synthetic and sequence transaction data, you will be able to access the data as old as the lowest settings among the data sources used. For example, Application, transaction, and tier data combines all the available data sources into one view. Using it, even though the NAM Server stores 100 days worth of Enterprise Synthetic data, you will be only able to access the data for 10 days, which is the storage period setting for the NAM Probe data.

Disk space limits

Use the Disk space limits editor to set limits related to the NAM Server drive storage.

Protocols/User Agents

Use the Protocols/user agents tool to:

  • List all recognized IP protocols and user agents (so-called synthetic traffic) with the corresponding numerical representations in the ID column
  • Change the aggregation setting for a protocol
  • Add new protocols

See Protocols user agents for details.

Class/type of service

Use the Class/Type of service editor to review and edit the class of service assigned to software services.

This report is available only to users with administrator rights.

  1. In the Configuration Management column, click Class/Type of Service.
    Each row lists:
    • TOS – type of service
    • Classes of service
    • Software Services assigned  – the number of the corresponding services using each pair
  2. Click the edit button to edit the class of service name that will be shown on the Network Analysis reports.
    Changes are effective immediately; you do not need to restart the report server.

Export sites (manual only)

Exports sites to the format (JSON, YAML, or Properties) you choose from the menu. You can then edit the definitions and use Import sites to import these sites into another NAM Server.
See Importing site definitions for details on how to import.

Export business hierarchy

Exports sites to the format (JSON or YAML) you choose from the menu. When the Business hierarchy export options window pops up, select check boxes (Applications and TransactionsTiers, and Reporting groups) for what you want to export and then click Export to export the business hierarchy in the selected format. You can then use Import business hierarchy to import this hierarchy into another NAM Server.

Import sites (manual only)

Imports sites that you have exported (typically from another NAM Server) using the Export sites (manual only) command.
See Importing site definitions for details.

Import business hierarchy

Imports a business hierarchy that you have exported (typically from another NAM Server) using the Export business hierarchy command.


System management

Task schedule status

Click Task schedule status to review the task schedule or run manual tasks.

Resolve all names now

Click Resolve all names now and then confirm your selection to force DNS resolution.

Start garbage collector

Click Start garbage collector to start the Java garbage collector on demand. The last line of the output displays the amount of memory released.

Purge database

Click Purge database and then confirm your selection to clean the database. You will retain the configuration but lose all data.

Restart report server

Click Restart report server and then confirm your selection to restart the current report server (NAM Server or ADS).

Select the Restart in safe mode check box first if your want to do the restart in safe mode.

Controlled data processing

Data files retrieved from NAM Probes are stored on the report server, where the data can be processed on demand.

Click Controlled data processing to start on-demand processing of data files.

  • Click a time stamp to start processing the data up to a certain date/time. The report server starts processing all data up to the selected time stamp. After the completed data retrieval, the report server stops processing the data and deactivates all the connected NAM Probes.
  • Click Unset limit to enable the normal working mode of the server.
  • Click Stop processing to stop the data processing immediately. This stops data processing, deactivates all the attached NAM Probes, and removes the time limit.

Patch assistant

Click Patch assistant to upload, list, and apply software patches.

  • Click Upload file to browse for and upload patch files.
  • Click Apply patches and restart server now to apply all listed patches (in order of the Pending order column) to this machine and then restart it. If two patches have duplicate names, the later patch overwrites the earlier patch.

Diagnostics

Browse server log

Click Browse server log to open server.log in a file browser with search and filter capabilities:

  • Narrow the time range
  • Include or exclude severity levels
  • Include or exclude search strings
  • Compare to a previous log

Download server log

Click Download server log to download the server.log file.

Click Print threads stacks to write the stack to server.log and nds.log .

Commands console

Click Commands console to open the Commands console, where you can issue advanced NAM Server commands.

SQL console

Click SQL console to open the SQL console, where you can open, edit, and execute SQL commands.

  1. On the Code tab, edit a SQL command. You can load one by selecting a script from the list on the right.
  2. Click Execute to run the command displayed on the Code tab.
  3. On the Result tab, view the results of the command.

Groovy console

Click Groovy console to display the Groovy console, where you can open, edit, and execute Groovy scripts.

  1. On the Code tab, edit a Groovy script. You can load one by selecting a script from the list on the right.
  2. Click Execute to run the script displayed on the Code tab.
  3. On the Result tab, view the results of the script.

Database status report

Click Database status report to open the Database status report, which is a summary of database storage usage.

SQL diagnostic report

Click SQL diagnostic report to open the SQL diagnostic report, which offers the following data breakdowns:

  • SQL diagnostic
  • SQL diagnostic by thread
  • SQL diagnostic by template
  • SQL diagnostic query details (short)
  • SQL diagnostic query details

DMI query diagnostic report

Click DMI query diagnostic report to open a report on DMI query performance by

  • Data view
  • Report name
  • Section
  • Details