Reporting groups management

Use the Business units screen to add, modify, or delete reporting groups.

Reporting group is a universal container that can accommodate software services, servers, operations, or any combination of these. Reporting groups can contain software services of every type but they were designed especially for HTTP-based services. Note that you must not use the Application and the Reporting Group as dimensions in the same report section as this may result in no or unreliable data in your report.

  1. Log on to the NAM Server as a user with administrative rights.

  2. Go to the Business units screen.

    Access options:

    • From the NAM Server menu, choose Settings ► APM model ► Business units.
    • From the NAM Console top menu, choose Configuration ► Tiers, applications and transactions, and then choose the server for which to access the Business units screen.
  3. Click Add and select Reporting group.

  4. In the dialog box, enter the reporting group name and click OK.

    The following characters cannot be used as parts of the names:

    • . (dot or period or full stop)
    • (single quote)
    • (double quote)
    • % (percent sign)
    • ^ (caret) A name that uses any of these characters will cause data discrepancies.
  5. Choose a monitored entity.

    You can define rules based on data provided NAM Probe, Dynatrace Application Monitoring UEM or Synthetic Backbone.

    • NAM Probe

      Click the Real Users - Probe button and then the Software service field and start typing. A list of all available software services appears. Select the required service and it is added to the rule.

    • Dynatrace Application Monitoring UEM

      Click the Real Users - Browser button and then the System Profile field and start typing. A list of all available system profiles appears. Select the required profile and it is added to the rule.

    • Synthetic Backbone

      Click the Synthetic Backbone button and then the Account field and start typing. A list of all available DPN accounts appears. Select the required account and it is added to the rule.

  6. Define the other rule components.

    • Real Users - Probe
      Server IP address

      Enter the IP addresses of servers to be included in the rule (non-matching servers are excluded). You can enter only one address per line. Only full addresses are supported.

      An empty Server IP address matches any IP address. Note that an empty field will be replaced by the asterisk symbol.

    • Type

      Choose the reporting hierarchy level: Operation, Task, Module, or Service. You can also choose Expression to create detailed rules.

    • Label

      Choose operation or another entity matching the Type selection. Depending on the choice in the Type column, select the values filtered by the matching criteria.

      To exclude a given entity from the rule, you can surround the string to be excluded with the character combination “~()”. For example, if you are defining a transaction as a container for SQL operations and want to exclude all SELECT operations, use the following structure:

    • ~(SELECT *)

      Operations or other hierarchy levels (for example, tasks or modules) are not shown on the reports for the given business unit.

      Note that an exclude rule can be the only definition in the Label field. Negation can be used in combination with any hierarchy level set in the Type column.

      For expressions, use the following structure:

    • parameter1="value1",parameter2="*mask2"

      Expressions consist of parameters and their values. You can use the following parameters: operation, task, module, service, host, method, and protocol . They must be separated by commas, with no spaces.

      Parameter values must be enclosed in quotation marks.
      Example:

      If the expression is invalid, a warning icon appears next to the Label field.

    • Real Users - Browser
      Dynatrace Application Monitoring Application

    Start typing or select from the list one of the Dynatrace Application Monitoring Applications available for a selected System Profile.

    • User action name

      Type to select one of available user actions, for example Loading of a Page or Click on Book Now.

    • Type

      Type to select the client type: desktop, mobile, or synthetic.

    • Source URL

      Source URL

    • Destination URL

      Destination URL

    • Synthetic Backbone

    • Test

      Start typing to match one of the tests executed for a selected DPN account.

    • Page

      Start typing to match one of the pages accessed as a result of executing a selected test for a selected DPN account.

    • Threshold

      Set the threshold, in milliseconds, that classifies the page as slow.

The report server database is updated immediately after the rule constituents are entered.

What to do next

To change the contents of an existing reporting group or to delete a specific reporting group, select the check box and click Modify or Delete. To change the name of a reporting group, click the name and then edit it.

Some reporting groups listed in the Reporting group column may have been imported from external files; these groups cannot be edited using this screen. In this case, the Read-only column displays a check and the reporting group name is read-only. To view the contents of such a reporting group, click its name.