Business hours

NAM Server ► Settings ► APM model ► Business hours

NAM Console ► Devices ► NAM Server ► Open configuration ► Business hours

For some reports, you can distinguish business hours from non-business hours. To view or change these settings, use the Business hours configuration screen.

Business hours configuration

This example of the Business hours configuration screen shows that business days are Monday through Friday, 8 AM to 5 PM, excluding holidays.

Business hours configuration
Business hours configuration
  • Select Exclude holidays from business days to exclude the specified holidays from normal business hours. Click the View Holidays link to see exactly which days are specified as holidays.
  • Select Generate alerts (performance) during business hours only to prevent alerts during non-business hours, and to ensure that all types of notifications (including email, SNMP traps, and scripts) are sent and executed only during business hours.

Defined holidays

In this (truncated) example of the Defined holidays screen, multiple occurrences of two business holidays are listed, with the dates of celebration (non-business hours) listed for each occurrence over a range of years.

Holidays
Holidays