Operation details explorer

Applies to NAM 2018+

Drill down to the Operation details explorer from other explorers and dashboards to pinpoint where and why an operation was slow or was unavailable.

Note

Do not open the Operation details explorer directly. It is designed to be called from other reports with filters set. See the walkthrough below for details.

Main explorer components

Overview tab
Displays a table of operation loads, where each table row is expandable to display complete information for the selected operation load.

Problems over time tab
Charts problems over time and displays a table of operation loads, where each table row is expandable to display details for the selected operation load.

Load sequence tab
Charts the load sequence of the first 20 operation loads and displays a table of operation loads, where each table row is expandable to details for the selected operation load

Operation details explorer walkthrough

Operation details explorer (ODE) is a new report designed to unlock the full potential of the data made available through Advanced Diagnostics on Demand (ADoD).

Operation details explorer

ODE is the only report in the workflow that cannot and should not be called directly. You need to apply some filters for it to render any information. Most Dynatrace NAM 2018 reports, however, offer a link to ODE with the proper filters. For example:

  • In Error explorer, click an entry in the Problems, Errors, or Operation attributes column and select Analyze error details (available for most types of errors and failures reported with ADoD enabled).
  • In Operation explorer, on the Slow operations cause breakdown tab, links from the table open ODE to show slow operations.
  • In relevant search results (for example, search for private operations), click an operation and select Analyze operation loads for the last monitoring interval.

The design of this report enables you to analyze each operation load within a given time range, for a given set of filters, from the perspective of performance, availability, network health (RTT, Loss rate), and usage metrics.

Expanding a row
Click a table row to expand the row and display complete information for the selected operation load.

Displaying a hit load sequence
When hit load sequence data is available, Operation details explorer displays the hit load sequence for the selected operation load if you select a single operation load from the table or if you open this explorer with the ID of a single operation load.

Displaying header data
When header data is available, Operation details explorer displays header data for the selected hit when you request detailed information for a single hit.

Reviewing errors, failures, or operation attributes
You can also use this explorer to review when errors, failures, or operation attributes were reported within a given time range. It also helps you understand at second resolution when operation loads were executed within the selected time range. This view opens up by default when you drill down from Error explorer.

Plotting the operation loads as transaction breakdowns
Additionally, if not opened for a single operation load, it also possible to plot a sequence of the first 20 operation loads as transaction breakdowns. This view loads by default when drilling down from the Sequence explorer.

Navigating up to the Dynatrace dashboard
When you are analyzing data that is also made available to Dynatrace SaaS or Managed, you can drill up from Operation details explorer directly to the corresponding Dynatrace dashboard.

Filtering by root cause
Whenever one or more types of root cause details are identified, you can filter the list of presented operation loads to show only those matching a given type of root cause, to show any root cause, or to show those operation loads for which a root cause was not identified.

Showing or hiding additional columns
Use the Show details and Hide details buttons at the bottom of the table to show or hide all data columns in tables.