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Error explorer

Applies to NAM 2018+

Use the Error explorer to analyze in detail the problems, errors, or failures affecting your applications.

If you are new to this explorer, the walkthrough will show you what it can do for you.

Main explorer components

Overview tab

This tab charts errors by

  • Availability over time
  • Application availability
  • Transport availability
  • TCP availability

Click any chart to zoom the report to the corresponding time.

From the Availability details table, you can zoom for further analysis on software service, total availability, problems, or users.

Availability over time tab

This tab charts errors over time. You can explore the table by different perspectives (change per software service to other perspectives).

Top 20 most affected tab

This tab charts and lists the top 20 most affect applications in terms of errors. You can explore the table by different perspectives (change per software service to other perspectives).

Error explorer walkthrough

Any time you need to analyze in detail what kind of problems, errors, or failures are affecting your applications, the new Error explorer in NAM 2018 should come in handy.

NAM: Error explorer

Error explorer charts the number of failures for quick analysis.

Error explorer charts

The Availability over time overview chart combines a breakdown of the three categories over time.

Additional charts (Application, Transport, and TCP) show breakdowns of the selected type of errors, failures, or operation attributes within each category.

Focusing the Application and Transport charts

For the Application and Transport charts, you can select an error, operation, or attribute type. The menus are automatically adjusted to show only the categories that apply to errors, failures, and attributes reported within the selected time range of the charts. The first available category from the list is always pre-selected.

Focusing the time range

As in other explorers, you can focus the Error explorer time range by clicking in one of the charts at the top and selecting Zoom to this time.

Changing the table perspective

You can change the perspective of the Availability details table.

Error explorer table

The Availability details table presents availability, including all kinds of error and failure counters, together with an operation time breakdown from any of various perspectives (including software services, locations, business units, technical hierarchy, and user and client identification).

Error explorer: Availability details table - perspective selection

By default, only errors and failures aggregated into a given type are presented, and only those types that report a non-zero value for at least one row.

You can choose to show details for availability:

Showing or hiding additional columns For any error or failure type separately:

Showing or hiding additional columns Use the Show all additional columns and Hide all additional columns buttons to show or hide additional data columns.

Error explorer - further analysis

Analyzing error details You can easily continue your analysis by switching to other explorer reports or dashboards. For most types of errors and failures reported with ADoD enabled, you can select Analyze error details...

...to open the Operation details explorer with the type of error or failure preselected from the context you drilled down from.

Displaying availability over time Select the Availability over time tab to review (and compare between software services, servers, and so on) how availability has changed over time.

Displaying the most affected Select the Top 20 most affected tab to view the most affected entities within each supported dimension.