Application health status

Applies to DC RUM 2017

On the CAS, select Applications ► Health status

The Application health status report displays an overview of application health from various perspectives charted over time.

The report displays, at a glance, performance problems and their impact on business. Operations teams, service desk teams, and application owners can use it as they conduct diagnostics to find and solve performance problems in the application delivery chain.

  • Hover over a chart to see details for that time period.
  • Click a chart to drill down to an explorer report.

Applications

The Applications tile shows the total number applications monitored and gives you a breakdown by application state:

  • Total
    The number of applications being monitored.
  • Severe
    The number of applications being monitored whose state is Severe. Click the Severe total to display a report of the applications in this state.
  • Warning
    The number of applications being monitored whose state is Warning. Click the Warning total to display a report of the applications in this state.
  • Good
    The number of applications being monitored whose state is Good. Click the Good total to display a report of the applications in this state.

The application state is categorized as severe, warning, or good based on the choice of "primary metric" (see below) as set in Options. Click any of these numbers to display details for that category.

If the CAS is connected to more than one User Experience Management source, the following rules apply:

  • The real user monitoring source type (Probe or Browser) depends on the application configuration in the Business Units Configuration screen.
  • The worst of two possible synthetic (Enterprise Synthetic or Backbone) sources is employed, if the number of active real users/visits is less than the threshold (which is 5 by default).

Primary Metric

This section displays the primary (driving) metric averaged across all predefined front-end data center type tier (and browser metrics, if available) for an application. It could represent Application Availability, Application Health, Application Performance, Operation Time, or Operations, depending on how you set it.

  • The default is Application Health. Click Options to change this to another metric.
  • Click a number to open a detailed report for an analysis.

Business Impact

The Business Impact section displays the number of total unique users and users affected by performance or availability problems. Click the number to open a detailed User Health report. For more information, see the User health report.

All Alert Notifications

The All Alert Notifications section displays the alert notifications count. Alert notifications apply to metric alerts only. To open the Alerts report, click the number or on a graph bar. For each alert, the Alerts report shows the time it happened, the ID for the transaction or step, and a description. For more information, see Alerts report. Network section

Network Performance

The Network Performance tile shows the total number of software services being monitored and a chart of software service throughput and nodes.

The chart shows the node count, throughput (autodiscovered and user-defined), and a trend over previous 24 hours.

  • Hover over any monitoring interval on the Network Performance chart to display the node count, throughput (autodiscovered and user-defined), and baseline for that interval.
  • Click the Network Performance icon or Software Services total to open the Software services overview report showing all software services being monitored.
  • Use the drilldown link from the Application health status report to the Software services report to verify the current software services configuration. Because the Software services report may be slower to generate in this context, however, use Explore ► Software services when you are conducting fault domain isolation.
  • Click a monitoring period on the Network Performance chart to open the Software Services Overview report showing all autodiscovered software services being monitored over the selected period.