NAM Server and reporting

The NAM Server is a report server. It is where you go when you want to create or see reports on the traffic you monitor.

  • It provides real-time access to information about performance and usage of your key business applications.
  • It monitors user session performance, application performance, and server performance in different configurations, with the purpose of identifying when and where problems occur and how to address them.
Tip

See Using NAM Server reports and NAM reporting workflow to help you get started using NAM Server reports.

See Creating a report to learn how to create and edit reports.

Why NAM Server?

The NAM Server gives you insight into business application performance on the transaction and operation level.

The information NAM Server provides you is aligned with the business structure of an organization (such as branches, working groups, and business units) and is not dependent on infrastructure components.

NAM Server delivers information via

  • Interactive service-oriented reports
  • Event-driven alerts

These inform you about important events such as performance degradation or traffic pattern anomalies.

What you can do with NAM Server

  • Monitor how your applications are performing.
  • Create new or customized reports quickly and easily.
  • Capture and analyze detailed packet trace data.
  • Drill down to and quickly identify the root cause of an issue.

How it all works

The basic functions of reporting system components are as follows:

  1. One or more monitoring devices (NAM Probes) are attached to your network near the core switch of the data center or near VPN access switches.
  2. The NAM Probes collect data from the monitored network, preprocess it, and deliver it to a report server (NAM Server).
    Each NAM Server can handle input from a number of NAM Probes.
  3. The NAM Server processes the data, stores it in a database, and generates user-friendly reports.
  4. You view the reports as you choose: regularly or only when you are alerted to a network problem.

Core NAM Server tasks

The NAM Server provides:

  • Web analysis and reporting
  • Decryption and analysis of HTTPS traffic
  • Monitoring of SSL errors
  • Analysis of middleware transactions (XML, SOAP, SAP RFC, and others)
  • Analysis of various database protocols
  • Analysis of the Oracle Forms protocol
  • Analysis of Microsoft Exchange and SMTP protocols
  • Analysis of a selection of SAP protocols
  • Thin client (ICA) protocol analysis
  • VoIP analysis
  • VPN analysis
  • WAN analysis
  • Enterprise applications analysis and reporting
  • Real-time reports, trending reports, and baseline calculations
  • Detection of abnormal application usage and network usage patterns
  • User diagnostics
  • Report access management, publication, and sharing
  • Customizable reports

Getting around in NAM Server

Mobile APM

If you're working on a tablet device, see Mobile APM for help on maximizing your mobile experience.

The top menu bar is your access point to almost everything on the NAM Server.

  • Click the NAM Server menu icon to display a menu of NAM Server commands.
    NAM Server menu icon ...
  • Click the dashboard icon to display favorite reports.
    NAM Server dashboard icon ...
    For more information, see Dashboard - NAM Server.
  • Enter a search string and press Enter to search your NAM Server environment.
    NAM Server search icon ...
    For more information, see Search.
  • Click the profile icon to open a menu of user settings, product About information, and user assistance options.
    ...

Charts

NAM Server generates charts from your data, so you can see at a glance what's going on in your network. Options include a variety of tiles, counters, and standard chart types such as...

and so on. See DMI and Choosing a report section type for details.