Applies to NAM 2018
Use the Alert management screen as your primary control panel for NAM alert definitions.
Listing alerts
On the NAM Console menu, select Monitoring ► Alerts to list alert definitions. If needed, click in the filter box above the table to filter the table by the following table columns:
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Name
The alert name. You provide this when you define the alert.
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ID
The alert ID string. Automatically generated.
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Type
The general type of the alert. You select this when you define the alert.
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Version
Whether the alert is Current (DC RUM 2018 and later).
About alert versions
If you upgraded from an earlier version, you may in some situations notice more than one alert definition with the same name on the list. If this is the case, it means that despite having identical names the alerts have in fact different detection or notification settings. If, on upgrade, two or more definitions with identical configurations (including the alert names) are detected, they will be merged into one entry, even if they were detected on different devices.
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Enabled
Whether the alert is currently enabled. To set this switch, click in the Enabled column for that alert.
To see the devices on which an alert is deployed, click the alert. Devices are listed in the details panel. You can filter this table by device, in which case devices are listed for you to select.
Managing alerts
- To define a new alert, click the Add alert button above the table. See Defining an alert - process overview.
- To edit an existing alert (or review full details on an existing alert), click in the Edit column. See Defining an alert - process overview.
- To enable or disable an alert, click in the Enabled column for that alert.
- To make a copy of an alert, click in the Duplicate column for the alert you want to copy. The copy will appear under the original in the list with a new ID. You can then edit the copy.
- To delete an alert definition, click in the Delete column for that alert.
Managing alert recipients
On the Alert management screen, select the Recipients tab to list all possible alert recipients of the selected type.
- Select a recipient type to list recipients of that type.
- If you have many recipients of that type, set a filter to narrow the list and find certain recipients.
- Select and edit recipients as needed.
Managing email recipients
- To list potential email recipients, set the recipient type to
Email.
- Locate the recipient you are interested in.
Set the filter if you need to narrow a large list of recipients.
- For each potential email recipient, the table lists:
- Name - the user name as defined in the list of system users (Security ► Users in the main menu). Be sure the user has a valid email address.
- Email address - Be sure the user has a valid email address.
- Alerts counter - The number of alerts this user is set to receive.
You cannot edit system user information on this screen. You need to open Security ► Users in the main menu if you want to add or edit email recipient information.
Managing trap recipients
- To list potential trap recipients, set the recipient type to
Trap.
- Locate the recipient you are interested in.
Set the filter if you need to narrow a large list of recipients.
- For each potential trap recipient, the table lists:
- Host - The address to which the alert will be sent.
- Port - The port to which the alert will be sent.
- Alerts counter - The number of alerts this trap is set to receive.
- Active - Whether this recipient is currently set to receive alerts. Click the switch to change the setting.
- Edit - Click to edit an existing trap recipient.
- Delete - Click to delete a trap recipient.
To add a new trap recipient, click Add recipient and enter the Host, Read community name, and Port. The new recipient will then be available for selection within alert definitions.
Managing script recipients
- To list potential script recipients, set the recipient type to
Script.
- Locate the recipient you are interested in.
Set the filter if you need to narrow a large list of recipients.
- For each potential script recipient, the table lists:
- Description - The address to which the alert will be sent.
- Script - The port to which the alert will be sent.
- Alerts counter - The number of alerts this script is set to receive.
- Active - Whether this recipient is currently set to receive alerts. Click the switch to change the setting.
- Edit - Click to edit an existing script recipient.
- Delete - Click to delete a script recipient.
To add a new script recipient, click Add recipient and enter the Description, Executable, and Parameters. The new recipient will then be available for selection within alert definitions.
Slack
We use the Incoming Webhooks feature to send the alert notifications to Slack. In short, to configure the Slack integration, you need to add an Incoming Webhooks app to your Slack instance and authorize NAM to send messages to a Slack channel using a Webhook URL. See Sending alert notifications to Slack.