Agent graph help

An Agent graph includes selected agents used by the current measurement, helping you identify agent-specific problems. By default, the Agent graph includes both a performance and an availability graph. (You can choose to include a performance graph, an availability graph, or both, when you generate the Agent graph.) The availability percentage used by the availability graph is generated by dividing the number of successful measurements by the total number of measurements. This number can vary depending on whether you include content errors as page errors.

The Agent graph can be displayed as a summary bar graph or a time series graph (similar to the Time History graph).

Agent Graph: Performance and availability can be shown as summary or time series graphs.

Note on errors excluded from availability calculation

Some internal errors are not included in availability calculations. (Internal errors are reported in Data Feed, and raw data dumps in MyKeynote, but not in MyKeynote graphs or data tables, which report only Keynote external errors.) For a list of internal errors indicating which ones are excluded from availability calculations, see Internal/External Error Listing.

Drilling down for agent data detail

You can drill down on the Agent summary graph to get more data about measurements made by each agent. (Drill-down is not available for Historical Data Agent Graph.)

If a single Agent is included in the graph, clicking a bar in the graph brings up a time history graph showing the performance and availability reported by the Agent for the time period included in the Agent graph.

If more than one agent is included in the Agent graph, you can generate a time history graph for each agent, or a graph showing time history for all the selected Agents. Clicking one of the Agent graph bars brings up this dialog:

Click OK to generate a time history graph for the single selected agent. Click Cancel to generate a time history graph that includes all the selected Agents.


The Actions menu at the top right of the Agent graph provides access to several tools to help make use of the graph and its underlying data.

See Chart Actions for information about graph page controls that you can use to save graphs, download data, and refresh the graph.

Comparing pages from multiple transactions

You can use an Agent graph to compare performance and availability of different individual pages of different transactions. For example, you can compare the performance and availability of the first (home) pages of several of your transactions. To do this, on the Measure > Graph page, select the transactions you’re interested in, and then select the specific transaction pages in the Transaction Page Selection menu before generating the graph.

Change graph criteria

You can change the graph criteria, for example by limiting the agents to be included, or generate a different type of graph for this data set by using the controls beneath the Summary Agent graph.

Summary table

MyKeynote displays a table below the Agent graph showing the numerical values used to create the current graph.

Standard graph controls

See Chart Actions for information about graph page controls that you can use to save graphs, download data, and refresh the graph.