Install AMD

This is a guide to installing the Agentless Monitoring Device (AMD). We assume you are a network engineer or system administrator. Follow these steps to activate basic functionality of the AMD.

1. Prepare your hardware

The AMDs can be connected to the network in a number of ways (for example, to mirrored ports or to splitter tap devices, by means of fiber optic cables connected to Gigabit Ethernet ports).

At times, depending on the hardware platform of choice, special settings must be applied to the machine's BIOS before the software is installed. Storage area setup may also be required and varies per vendor.
For more information, see:

2. Install the Linux operating system

The monitoring software requires an operating system platform. Prepare the supported system by installing Red Hat Enterprise Linux using the kickstart installation method with the configuration file provided by Dynatrace. This automated installation prepared by Dynatrace is highly recommended.


Red Hat Enterprise Linux is sold on a per-socket-pair basis, so that the prices in the vendor's directory affect every two populated sockets in the server. Choose a subscription based on the target hardware architecture for your AMD. For more information on operating system licensing, refer to

Except as noted, the AMD has the same functionality and performance on all versions of the supported versions of Red Hat Enterprise Linux operating system.

Choice to install fresh Linux using the kickstart.
For more information, see:

Choice to adapt existing Linux installations or fresh installations without the kickstart.
If you choose to skip the kickstart installation method, you must ensure that specific rules are true for your custom Red Hat Enterprise Linux installation.
For more information, see:

If you are installing AMD software on an already operating Red Hat Enterprise Linux instance, ensure that all necessary components are in place and no conflicting packages are installed. Check whether extra software packets must be added or removed.
For more information, see:

3. Configure interfaces

Communication interface

The AMD monitoring software uses a network interface name for identifying communication ports. Set up your communication interface using Linux system tools.


The network interface settings include an option to use the IP address provided by DHCP. We recommend that you provide a static IP address for the planned communication interface.

Sniffing interfaces

Do NOT configure network for sniffing interfaces. Do NOT use DHCP nor assign a static IP address to them. Sniffing interfaces are administered by the monitoring software. Make sure no network configuration is set up for these interfaces.

4. (optional) Update your operating system

The AMD monitoring software has been designed to best perform with specific kernel and java version. Review the OS and SQL supported versions in DC RUM and JAVA builds and DC RUM releases for latest supported versions. If your Linux installation does not match the supported versions, you may have to update your Linux and Java.
For more information, see:

5. Install the AMD software

The AMD is a set of regular applications. After the hardware and OS platform is ready, you can proceed with the AMD software installation procedure.
For more information, see:

6. Configure your AMD software installation


Make sure that you are logged in as root before attempting to edit any of the configuration files. Most AMD configuration actions are performed with dedicated software tools and utilities, but there may be situations when a configuration file must be edited directly.

Configure the firewall and access limits to services.
Perform interface identification: designate the NICs to use as communication ports or monitoring ports. Select and label the network cards for use with the AMD software.
For more information, see:

7. Verify and test your AMD installation

Run a series of validations checks to be sure that your AMD installation is successful.
For more information, see: