May 31st, 2017. Supercharge all teams with this release of Dynatrace AppMon & UEM.
Here's what our customers say: “The new customization abilities of the web dashboards alone make this release an absolute must have within your IT organization.” Derek Abing, IT-Operations manager at Sentry Insurance.
Speed up your frontend teams
This release delivers insight into every browser and app and provides the best metrics that reflect your customer’s perspective.
- User action waterfall: Understand what exactly affects your user experience and leverage the W3C metrics for precise insight into resource loading. Learn more.
- Smarter than ever before: Visually complete is your feedback to what the user is really experiencing, no matter which device or browsers. It is now an integral part of the user action timeline as well as the waterfall.
- From user interaction down to the server call: Everything is connected, and frontend teams can collaborate with backend teams in context.
Source code level insight for everyone
Source code level analysis is ten times faster than ever before. Speed-up MTTR by guiding your analysis from baseline violation down to the root cause.
- PurePath for all teams. Leverage top findings, threading issues, slow statements, and common issues much faster than ever before.
- Everything is built putting collaboration first. Your teams can always share what they are looking at, including sessions.
Better apps with every deployment
This release transforms your continuous delivery pipeline. Fully automated analysis of millions of PurePaths across multiple application deployments transforms your teams from problem hunters to quality fanatics.
- Instant feedback: Deploy your application, see how the PurePath top findings evolve, discover the problem hotspots, and work together with engineering to improve and better deploy your application.
- Slice and dice millions of PurePaths in real time: Eliminate quality degradations early and talk to developers in context.
Onboard DevOps teams
Devops teams have end-to-end insight into all applications and infrastructure to pinpoint issues and improve user experience quicker than before.
- Everything is connected: Are your end-users affected by an issue? Is it caused by an overloaded host, or do you need to talk to developers? Find quick answers and determine who can deliver the best support.
- Database insight for Oracle, DB2,SQL Server and MySQL.
- NodeJS process dashboard with memory and CPU insights.
- Alert, network & disk history: Everything you need to see what led up to an infrastructure-related problem is available in a single place.
Amazing web dashboards
With entirely new layout possibilities, much more power and flexibility, web dashboards are a key factor for a more effective day.
- The text and measures tile gives you all the power you need. Create tables with measure values, or compare key business metrics over multiple timeframes.
- Twice the power: Up to 40 tiles and 40 measures or splittings, plus application filters. What you need is what you get.
- Ten times faster: Select multiple tiles, clone them, scale them. Faster and more beautiful than ever.
Database insight for every team
80 percent of typical database problems can be solved by your application teams before the DBAs turn on them. With the broad support for database engines, the database agent provides substantial insight across the application's databases.
- IBM DB2 LUW support and much more
- More accessible: All the information your full stack developers need is available in the web for easy access and collaboration.
The best metrics to optimize user experience
Traditional web performance optimization is mainly focused load times and resource sizes. While these numbers are important, they do not reflect the actual user experience. This is why we introduced the new metrics visually complete and speed index. Learn how they work.
- Visually complete: The time at which all content in the browser's visible area is fully rendered.
- Speed index: The average time at which visible parts of the page display. A lower speed index means that most parts of the page rendered very quickly.
- Streamlined support for W3C timings (navigation, resource, user) across all Dynatrace products.
- Choose the key performance metric that reflects your application's performance, whether it's DOM interactive, visually complete, or user action duration.
User experience management redefined
- Gain valuable insight into your application's performance with the new waterfall chart.
- Better single page application support than ever delivers spot-on timing and uses route-names for action naming.
- Beacon signal compression minimizes the performance impact on your application.
- Start monitoring your mobile apps with Cocoa pods for iOS and Gradle plugin for Android Studio or use our new Dynatrace Cordova Plugin to monitor your hybrid apps.
Need more? Don't worry, we scale with your business
Ready to scale up with Dynatrace AppMon? We're happy to announce that our recent architectural advances are now bearing fruit:
- This release introduces support for +30% more agents (2,000 agents). With that you can scale your business and application environment to get the insight you need.
- With this release, we've leveled up the maximum number of transactions per second on a single server that AppMon can support. We've pushed the limit to +30% transactions/sec.
- The Performance Warehouse is now able to digest +100% more measures.
Stay tuned for even more architectural and scalability enhancements in the next release! See the new Deployment Guide for detailed hardware recommendations specific to your load.
Webserver module insights and BETA for .NET Core, powered by OneAgent
Switching is easy, but not mandatory, and provides:
- Insights into webserver modules to spot performance and functional issues.
- Streamlined deployment. Master agents are not required anymore.
- Cloud and firewall friendly setup with http(s)-based transmission of captured data.
Furthermore, BETA support is introduced for:
- .NET Core on Windows
- ASP.NET sensor for OWIN/Katana version 3.0.0+
- Microsoft .NET Service Fabric sensor
Enterprise ready end-to-end encryption, SSO and Licensing
- Starting with this release, encryption between Agent and Collector is available!
- AppMon also provides now a SAML V2 based SSObeta (single sign on) authentication for the AppMon Client and the WebUI.
- Easily move agent units, agent hours or UEM visits between AppMon 2017 May servers, editions and technologies with self-service licensing.
AngularJS, IBM DB2, React and much more
- Application server: WebSphere AS 8.5.5/9 on AIX, WebMethods 9.7-9.10
- Web service stacks: RestEasy 3.0.7-3.0.19, Restlet 2.3.2-2.3.7
- Messaging: RabbitMQ 3.5/3.6 .NET client
- UEM: AngularJS, Angular 2 and React
- Windows Server 2016, IBM DB2 LUW, z/OS IMS Enterprise Suite 3.2 and Mule 3.6/3.7
Why your feedback matters
Based on forum suggestions and discussions, and feedback gathered at user group events and customer meetups, you steadily contribute to our common success. This release contains 100+ improvements, like:
- More structure in web dashboard measure picker
- Markdown and measurement tile (similar to text and measurement tile in AppMon Client)
- More Permissions for dashboards (share with specific users)
- Increase tile and splitting limit (max. 40 tiles/dashboards and max. 40 splittings/tile)
- PurePath detail view
- Waterfall view for user actions
- Database view
- Text and measure dashlet enhancements
- Ability to display measure data points in a table
- Transaction flow as diagram in report
- Drill down capabilities to text and measure dashlet
- Dynatrace AppMon with Angular JS
- Ignore long running (polling) web requests that might impact the user action response time
- Restrict UEM reporting user actions when an action request target URL matches a predefined pattern
Fast and mobile friendly documentation!
- Documentation has not only improved a lot in layout and navigation but also in speed. Have a look at our super fast documentation.
- New responsive design makes it possible to access the documentation on the way.
- Check out AppMon & UEM Support where you'll find answers to your AppMon questions.
For deeper insights, install Community Plugins for the technologies you use:
- Salesforce Commerce Cloud Fastpack: Provides deep insights into Salesforce Commerce Cloud.
- Team Foundation Server Plugin: Integrates AppMon with Team Foundation Server and Visual Studio Team Services enabling you to view AppMon test automation results in your TFS/VSTS builds.
- Gradle Plugin: Enables full automation of AppMon with Gradle tasks.
- REST Monitoring Plugin: Parses the result of an HTTP call and extracts one or more measures from the XML or JSON response.
No matter your role or use case, the Getting Started guide has you covered:
- New to Dynatrace AppMon and UEM? See the Getting Started Task Overview.
- Advanced user with specific use cases? Quick links offer guidance for specific roles and use cases: developers, testers, business, operations, continuous delivery, and user experience.
- Free trial user looking for a basic install? See our Free Trial and Evaluation Guide.
- Setting up a complete installation in a live environment? See the new Installation Overview.
- Upgrading from a previous version? See our rebuilt Upgrade and Migration Guide.
Licensing redefined: Simpler, more flexible and 100% self-service
Starting with this release, the following improvements and simplifications are available:
- All-in-one: Visits and hours can be part of the license now! No need for additional volume voucher any more.
- The license file extension is now .lic instead of .key, which is often blocked by mail servers.
- If your contract is already based on perpetual agent units which aren't restricted to editions or technologies, you are candidate for our 100% licensing self-service. Please contact your CSM or sales representative if you have any questions.
This self-service approach provides many advantages, including:
- Move agent units between editions and technologies with ease!
- Create, assign, clone or terminate licenses on your own.
- Choose either a technology bound license (such as 7 x Java, 3 x .NET, or 5 x web server) or a technology independent online agent unit based license (for example, 13 agent units).
Due to the extensive list of new features and improvements in AppMon 2017 May, it's necessary that you obtain a new license to migrate from a previous version. You can upgrade an existing license on your own using our eServices license management portal. For full details, see the license upgrade documentation. If you require support or have questions, our licensing management team is happy to help you with your current license update.
Following a license upgrade, ensure that your current license is deactivated. If you're using UEM, ensure that the correct amount of UEM volume is reissued in the form of UEM vouchers.
AppMon for z/OS still uses a MIPS-based licensing model, but Compuware's License Management System (LMS) has been deprecated. Beginning with the 6.3 release, z/OS licenses are now only available through eServices. IMS and CICS regions (sub agents) need to be listed as z/OS agents. Java and native agents running on z/OS are now also licensed through the Dynatrace AppMon server.
This release contains a large number of quality improvements. Most of them are also back-ported to older versions and delivered through updates.
2017 May resolved issues
This release together with its latest public update contains all changes of all public updates for earlier versions.
If you are missing required changes, contact support before scheduling the upgrade to clarify and resolve.
There are currently no known issues. See also our Knowledge Base for workarounds and tips.
Dynatrace AppMon components
- Supported agent platforms and operating systems
- Oracle (Sun) JVM, IBM JVM, JRockit JVM, Azul JVM
- 10MB disk space
- Dynatrace AppMon bootstrap agent 6.x
- DB Agent supports:
- Oracle Database 11g/12c
- Microsoft SQL Server 2012/2014/2016
- MySQL 5.6/5.7
- DB2 22.214.171.124, 10.1, 10.5, 11.1
The AppMon Server (backend process / Windows service / *NIX daemon) is only supported on operating systems that support Java 8. Only the included Java Runtime Edition is supported.
- Windows x64: 10/8.1/8/7/Vista or Server 2008/2012/2016 with latest service pack; installer (.msi) does not need a pre-installed JRE; package contains a private Java Runtime Edition v8.
- Linux x64: With a recent kernel version 2.6 or higher.
Installation requires a pre-installed Java Runtime Edition v8.
- LDAP: For AppMon user authentication.
- Active Directory
See the Deployment Guide for detailed hardware recommendations specific to your load.
|Deployment size1||Physical cores required2||Recommended physical memory3||Also available memory options||Recommended disk space||Available as SaaS|
5 agents | 150 transactions/sec
|2||2GB||4GB, 8GB||1.5GB + 100GB Session storage/week||No|
10 agents | 300 transactions/sec
|4||4GB||8GB, 16GB||3GB + 200GB Session storage/week||Yes|
250 agents | 1,500 transactions/sec
|8||8GB||16GB, 32GB||5GB + 1TB Session storage/week|
750 agents | 3,500 transactions/sec
|16||16GB||32GB, 64GB||10GB + 2TB Session storage/week||Yes|
1,600 agents | 5,000 transactions/sec
|24||32GB||-||20GB + >2TB Session storage/week||No|
1,800 agents | 5,800 transactions/sec
|24||64GB||-||20GB + >2TB Session storage/week||No|
2,000 agents | 6,500 transactions/sec
|24||96GB||-||20GB + >2TB Session storage/week||No|
1 The maximum agent numbers consider a typical combination of different Agent types such as Java, .NET, host, WebServer, and PHP.
In special circumstances, significantly more agents are supported. These are usually Host Agents. Contact support for guidance and confirmation.
2 No virtual cores (Hyper-Threading), for Medium and higher, a clock speed of 2.6 GHz or higher is required.
3 Required memory for the AppMon Server and operating system. If there are other processes running, then additional heap is required.
To improve performance, AppMon always uses the maximum available CPU and memory resources.
If you have more CPU cores or memory than required for the selected size, then AppMon uses them as well.
All previously listed deployment sizes may be deployed on a virtual machine. However, you must consider the following:
- No over-commitment of resources (CPU, memory, network, disk) and no virtual-only resources that are not backed by dedicated physical resources.
- Large and xLarge only VM is equivalent to a physical box in all performance metrics. For more details see Virtualization requirements and best practices).
- xLarge only Database partitioning is mandatory.
- Windows: x86/x64 10/8.1/8/7/Vista or Server 2008/2012/2016 with latest service pack
- Linux: x86/x64 with a recent kernel version 2.6 or higher
- Solaris: SPARC or x86/x64 10/11/11.1/11.2/11.3
- AIX: Power 7.1/7.2
- z/OS Unix: 2.1/2.2
- z/OS z/Linux: SLES 11/12 & RHEL 6.6/6.7/7.0/7.1/7.2
Compatible JVMs for Collector runtime: Oracle (Sun) JVM 1.8+ (included with Windows and Linux installers), IBM JVM 1.8+.
|Deployment Size||Recommended Disk Space||Required Memory1||Physical Cores2|
100 Java / 25 .NET Agents
200 Java / 100 .NET Agents
400 Java / 250 .NET Agents
1 Required memory for the Collector. If there are other processes running, then additional heap is required.
2 No virtual cores (Hyper-Threading).
3 Small = Default shipped Collector size
- 500MB disk space
- 2GB memory
- Minimum screen resolution: 1024x768px
- The Java Webstart Client can be started with any Webstart compatible browser.
- Internet Explorer 8/9/10/11 and Firefox 38-48 are certified by AppMon.
- The Java Webstart Client requires a Oracle JRE 1.8.0_45 or later.
- OS versions:
- Windows x64: 10/8.1/8/7/Vista or Server 2008/2012 with latest service pack (certified). A private JRE 1.8 for runtime is included.
- Linux x64: SUSE / RedHat Linux with GTK (certified)
The Linux Client package requires a JRE 1.6 or later for installation. A private JRE 1.8 for runtime is included.
- Mac: OS X 10.8/10.9/10.10/10.11 64-bit (supported). An Oracle JRE 1.8 update 121 or higher is required (no private JRE is included).
Please note that as announcement by Oracle, Java WebStart is no longer included beginning with Java 11. Thus, the Webstart Client will no longer work. Alternatively, you can use the Portable Client if installing the Client is not feasible.
AppMon Web is built for viewing on tablet devices and desktop machines that have a minimum browser resolution of 1024 x 768 pixels. For example, iPad mini physical resolution 2048 x 1536 versus browser resolution 1024 x 768. More details for your device can be found here.
AppMon Web is supported and tested with the following browsers:
- Edge 14+
- Firefox 50+
- Chrome 55+
- Safari 10+
Drilldowns to the AppMon Client require a running AppMon Client. See the AppMon Client requirements for more details.
AppMon Performance Warehouse
The AppMon Performance Warehouse uses a relational database to store long-term historical data. By default, AppMon installs and uses an embedded database for demo/testing purposes. Any production installation of AppMon must use one of the following database management systems with the specified version to host the Performance Warehouse database:
- Oracle 10g/11g/12c
- Microsoft SQL Server 2008 / 2012 / 2014 / 2016
- IBM DB2 Version 9.7 / 9.8 / 10.1 / 10.5 / 11.1
- PostgreSQL 9.2 / 9.3 / 9.4 / 9.5 / 9.6
AppMon supports partitioned tables for high-load scenarios for all supported databases. For all AppMon installations greater than Large, a partitioned database is mandatory. You can find more details in Performance Warehouse Partitioning for Dynatrace.
To determine disk-space requirements for the AppMon repository upfront, factor 15GB per 1,000 persistent measures (of all system profiles within the AppMon repository). You can find more details in the Deployment Guide.
AppMon zRemote Agent
The zRemote Agent is supported on the following operating systems:
Windows x64 2008 R2 / 2012 R2
Application environments and technologies
For third-party software, AppMon follows the End of Life (EOL) timelines announced by respective software vendors related to specific platform and version support. This means that AppMon announces EOL for support of specific platforms and versions once the respective software vendors announce EOL.
Supported Java virtual machines1
|Operating system||Oracle JVM 8/7/6||IBM JVM 8/7/6||Oracle JRockit 6||SAP JVM 6.0/6.12,5||SAP JVM 7/8||OpenJDK JVM 7.0u55+||Azul Zulu JVM2 6/7/8 64-bit||Azul Zing JVM2 6/7/8|
1 Only bytecode created by the Java Programming Language Compilers (javac) from supported JVM vendors.
2 64-bit only.
3 x86 and x64 architecture.
4 PPC 32 and 64-bit.
5 Only SAP Java Server VM 6.1.038 1.6-b04 on Windows and SAP Java Server VM 6.1.018 / 6.1.034 19.1-b02 on Linux.
Supported .NET Platforms
|Operating system||.NET 3.51||.NET 4.01||.NET 4.51||.NET 4.61||.NET 4.71||.NET Core 1.01,2||.NET Core 1.11,2||.NET Core 2.01,2,3|
1 32 and 64-bit.
2 Not available on Classic Agent.
3 As of AppMon 2017 May Update 9.
Supported web servers for UEM
|Operating system||Apache Web Server 2.2/2.4||Microsoft IIS 7/7.5/8/8.5/10||IBM HTTP Server (IHS) 7/8/8.5||IBM HTTP Server (IHS) 9||Oracle HTTP Server 11/12||NGINX 1.4.7+|
1 x86 and x64 only.
2 Solaris SPARC only.
3 The NGINX agent is only available for builds where the debug symbols are available.
4 Apache Web Server 2.2 only.
5 Not available on Classic Agent.
Supported PHP versions
|Operating system||PHP 5.3||PHP 5.4||PHP 5.5||PHP 5.6||PHP 7.0||PHP 7.1 5|
1 mod_php (for Apache Web Server) and PHP CGI (for IIS).
2 PHP FPM (fast process manager; for Nginx)
3 PHP threaded MPM is not supported as it is not production setup safe. (reason: PHP_TS)
4 Not available on Classic Agent
5 As of AppMon 2017 May Update 3
Supported Node.js environments
|Operating system||Node.js 4.x||Node.js 5.x||Node.js 6.x||Node.js 7.x||Node.js 8.x|
|Linux||AppMon 7.0.3 and later|
|Windows||AppMon 7.0.3 and later|
- http, https, Connect, Express, Restify
- Code-level visibility, memory metrics, CPU metrics
Supported Virtualization Monitoring
|Operating system||vSphere 4.0||vSphere 4.1||vSphere 5.0||vSphere 5.1||vSphere 5.5||vSphere 6.0||vSphere 6.5|
Other supported application environments and technologies
Servlet containers & application servers
J2EE 6/7/8 compliant app servers
|WebSphere Application Server||7/8/8.5.51||Certified|
|WebSphere Application Server||92||Supported|
|WebSphere Liberty profile||126.96.36.199 - 188.8.131.52||Certified|
|WebLogic Application Server||11g/12||Certified|
|JBoss AS CE||6.0.0/7.1.13||Certified|
|SAP NetWeaver||7.3 AS Java||Certified|
|Fujitsu Interstage||11/124||Limited support|
|Glassfish||3.1/4 Open Source||Certified|
|Virgo/SpringSource dm Server||2.x||Supported|
1 only IBM JVM 7 on Windows, Linux & AIX
2 only IBM JVM 8 on Windows, Linux & AIX
3 not all JMX measures available
4 only Fujitsu JVM 6/7 64-bit
|WebMethods Broker & Integration Server||9/9.5 - 9.10||Certified|
|Sun Java Web Server||6.1||Certified|
|MS COM+ Component Services for .NET||Supported|
|other/proprietary Java/.NET Servers||Limited support|
1 Not available on Classic Agent. 2 As of update 7.0.9
Databases, connection pools, and big-data solutions
For DB Agents go to Agent section
|Microsoft SQL Server1,2||2008/2012/2014/2016||Certified|
|generic support is available for ADO.NET data providers||Limited support|
|generic support is available for any Type4 JDBC driver||Limited support|
1 JDBC Type4 drivers
2 ADO.NET data providers
|WebSphere Connection Pool||7 - 8.5.5||Certified|
|WebSphere Connection Pool||9||Supported|
|WebLogic Connection Pool||10-12.1||Certified|
|JBoss Connection Pool||5.x-8.0||Certified|
|Tomcat Connection Pool||1.0.6 - 1.1.0||Certified|
|c3p0||0.8.5 - 0.9.5.0||Certified|
|generic support is available for all J2EE connection pools||Limited support|
NoSQL & big-data solutions
|Cassandra1||1.2.x, 2.0.1, 2.1.13, 3.0.3, 3.3.0, 3.4.0, 3.7.0||Certified|
|MongoDB Java Driver2||2.13.x/3.0.0-3.0.2/3.2/3.3.0/3.4.2/3.4.3||Certified|
1 Java Thrift based Clients (Hector 1.0/1.1, Astyanax 1.x) and Datastax 1.0.2/2.1.0 - 2.1.3, 2.1.5-2.19, 3.0.0, 3.0.2
2 MongoDB async driver is not supported.
Platforms and operating systems
On latest patch/service pack level
|Windows1 Server||2008 R2 > 64 logical processors||Limited support|
|Suse Linux Enterprise Server1||11/12||Certified|
|RedHat Enterprise Linux AS1||6.7/7.0/7.1/7.2/7.3||Certified|
|RedHat Enterprise Linux AS Big Endian2||6.7/7.0/7.1/7.2/7.3||Certified|
1 x86 and x64
2 7 and 8 architectures
3 Solaris SPARC
4 No host agent or health information available
ESBs and SOA
|IBM WebSphere Message Broker||81||Certified|
|IBM Integration Bus1||9/10||Certified|
|Oracle Service Bus||10.3.4 / 12c (12.1.3)||Certified|
|Mule||3.0 - 3.8||Certified|
|TIBCO ActiveMatrix BusinessWorks Service Engine||5.8.2/5.9/5.10||Certified|
|SOA Software Service Manager 5.2/6.1||Limited support|
1 On AIX, Windows & Linux 64-bit
2 HTTP communication only
|RMI / IIOP||Certified|
|RMI / JRMP||Certified|
|RMI / T3||Certified|
|ORMI (OC4J 10g R3)||Certified|
|MS Service Fabric Remoting||Certified|
|IBM WebSphere MQ||7/8||Certified|
|Apache Active MQ||5.x||Certified|
|RabbitMQ2 Java & .NET||3.5.x/3.6.x||Certified|
|TIBCO Rendezvous||8.3.2 - 8.4.3||Certified|
1 On Glassfish 4 and WildFly 8
2 Client only
3 Only for JMS 1.1
- Place JMS sensor on sender and receiver
- No agent needed on TIBCO EMS itself
Web Service Stacks
|AXIS2||1.3 / 1.4 / 1.5 / 1.6||Certified|
|Apache Wink||1.2.0 - 1.4.0||Certified|
|Restlet||2.1.0 - 2.3.7||Certified|
|RestEasy||2.3.5 - 3.0.19||Certified|
|Spring Web Services||2.0||Certified|
1 Java only, no Scala support.
2 v2.5 is not supported by AppMon Agent.
|JDK Http API||Certified|
|Jetty Http Client||8/9||Certified|
|NING Http Client||1.6.x / 1.7x / 2.x||Certified|
|Java Logging API||Certified|
AJAX frameworks for UEM
|dojo||1.6.1 ‐ 1.12.21||Supported|
|extjs||3.4.0 ‐ 6.2.01 2||Supported|
|icefaces||2 & 31||Supported|
|jquery||1.3 ‐ 1.12.4, 2.0 - 2.4 & 3.0-3.21||Supported|
|prototype||1.6.0 ‐ 1.7.31||Supported|
|angular||1.0 ‐ 1.5.8, 2.0.01||Supported|
|mootools||1.4.5 ‐ 1.6.01||Supported|
2 In certain cases the JS agent does not capture the correct end time for extjs 6 user actions if the promise API is used.
The following frameworks are covered with the basic XHR detection:
The following frameworks are covered with the jQuery sensor:
Browser support for UEM
|Internet Explorer||8, 9, 10||Limited support|
|Firefox1||3.5 - 27||Limited support|
|Embedded Browser||Limited support|
1 only load actions, no special frameworks.
|Android Webkit||2.3 - 3.x||Limited support|
|Internet Explorer Mobile||Supported|
W3C resource timing support
|Internet Explorer Mobile||10+||Supported|
Supported OS for mobile
|Apple iOS||6 - 10||Certified|
|Android||2.3 - 10||Certified|
|KonyOne on Android||Supported|
|OkHttp||version 3 and 4 (and OkHttp-based libraries like Retrofit 2)1||Supported|
|RxCocoa, RxSwift||Not Supported|
1 Supported for Android Auto Instrumentation.
2 not compatible with TamperDetection
|z/OS||2.1 / 2.2 / 2.3||Certified|
|WebSphere MQ||8.0 / 9.0||Certified|
|DB2||v11 / v12||Certified|
|CICS Transaction Server||4.2 / 5.1 / 5.2 / 5.3 / 5.4||Certified|
|CICS Transaction Gateway1, 2||9.0 / 9.1 / 9.2||Certified|
|CICS SOAP over HTTP||Certified|
|CICS MQ Bridge3||Certified|
|IMS||13 / 14 / 15||Certified|
|IMS MQ Bridge4||Certified|
|IMS MQ Trigger Monitor||Certified|
|IMS Shared Queues||Certified|
|IMS Soap Gateway4||3.2||Certified|
|IMS Enterprise Suite4||3.2||Certified|
|IMS Connect API4||3.2||Certified|
|IMS TM Resource Adapter||13 / 14 / 15||Certified|
1 EXCI and IPIC protocols (TCPIP and SNA protocols not supported)
2 WAS local mode configuration on CTG for Multiplatforms (not supported on z/OS)
3 Requires CTS or later
4 Inbound only 4.2
Releases that are expected to work but are no longer supported by IBM
|z/OS||1.12 / 1.13||Limited support|
|IMS||11 / 12||Limited support|
|DB2||9 / 10||Limited support|
|CICS TransactionGateway1||8.0 /8.1||Limited support|
|IBM WebSphere MQ||7.0.1 / 7.1||Limited support|
|IBM IMS Soap Gateway2||2.2 / 3.1||Limited support|
|IBM IMS Connect API2||2.2 / 3.1||Limited support|
1 CTG for z/OS: EXCI and IPIC CTG for Multiplatforms: IPIC (no support for TCPIP or SNA) CTG local mode: IPIC (no support for EXCI on z/OS)
2 Inbound only
End of Life policy
As the new Dynatrace software intelligence platform has evolved in capability and enterprise-readiness, it's time to upgrade AppMon & UEM to the new, all-in-one Dynatrace solution.
Therefore AppMon is going to reach end of support on March 31, 2021!
For further information, please take a look at the FAQ. If you have additional questions, please reach out to your Account Manager or Customer Success Manager.
Support level and end of life overview
|Product version||Release date||Support status||Full support until||Limited support1 until|
|2018 October (7.2)||October 8, 2018||March 31, 2021||March 31, 2022|
|2018 April (7.1)||April 3, 2018||October 31, 2019||April 30, 2020|
|2017 May (7.0)||May 31, 2017||November 30, 2018||June 1, 2019|
|6.5||September 26, 2016||June 30, 2018||September 30, 2018|
|6.3 and earlier|
1 Premium support required (severe production problems of monitored applications only)
Platform support changes
The Dynatrace AppMon 2017 May release discontinues support for the following platforms and components:
- Dynatrace Client 32-bit (including Webstart Client)
- Apache Cassandra 1.0/1.1 (EoL by Apache)
- Apache Active MQ 4.x (EoL by Apache)
- Apache HTTP Server 2.0 (EoL by Apache)
- Apache Tomcat 5.x (EoL by Apache)
- IBM AIX 6.1 (EoL by IBM Apr 30, 2017)
- IBM HTTP Server 6 (based on Apache HTTP Server 2)
- IBM WebSphere Message Broker 7 (EoL by IBM Sep 30, 2015)
- IBM WebSphere MQ 6 (EoL by IBM Sep 30, 2012)
- IBM zLinux RHEL 5.11 (EoL by RedHat Mar 31,2017)
- IBM zLinux SLES 10 (EoL by Suse Jul 31, 2016)
- IBM z/OS 1.13 (EoL by IBM Sep 30, 2016)
- Mulesoft Mule 1.x and 2.x (EoL by Mule)
- Node.js 0.10/0.12
- Oracle Application Server 9i, 10g (EoL by Oracle Dec 2009)
- Oracle HTTP Server 10 (based on Apache HTTP Server 2)
- Oracle Weblogic Application Server 10 (JVM 5, EoL by Oracle May 31, 2015)
- Pivotal RabbitMQ 3.3 and 3.4 (EoD by Pivotal Feb 11th 2015)
- PostgreSQL 9.1 (EoL by Postgre Sep 2016)
- RedHat 5.11 (EoL by RedHat Mar 31,2017)
- RedHat 6.6 (EoL by RedHat Oct 31, 2016)
- SUSE Linux Enterprise Server 10 (EoL by Suse Jul 31, 2016)
With the next Dynatrace AppMon release, support for the following platforms will be discontinued:
- The following features will not be available in the .NET OneAgent:
- GC/memory metrics for .NET < 4
- .NET component sensor
- .NET Winforms sensor
- Apache Cassandra 1.2/2.0 (EoL by Apache)
- IBM WebSphere MQ 7.1 (EoL by IBM Apr 30, 2017)
- IBM WebSphere MQ 7.1 for z/OS (EoL by IBM Nov 06, 2017)
- IBM WebSphere Message Broker 8 (EoL by IBM Apr 30, 2017)
- IBM WebSphere Message Broker 8 for z/OS (EoL by IBM Apr 30, 2017)
- JBoss AS CE 6.x/7.x (EoL by JBoss)