Manual uninstallation of a system plugin

The AppMon Client does not have an uninstallation mechanism for plugins. You must manually remove a plugin when the AppMon system is shut down.

Important

Always back up the installation directory before deleting any files.

Removal procedure

See the table below for default locations of the plugin directories.

  1. Shut down the affected AppMon Server, Collector and Client instances.
  2. Find the plugin in the deployment folder of the Server.
  3. Remove the whole plugin directory.
  4. Find the plugin bundle files in the dtplugins folder of all affected instances.
    For Webstart Clients, the dtplugins folder is located in the user directory, not in the installation directory.
  5. Remove the bundle files.
  6. Restart the affected instances.
  7. Check that the plugin is no longer listed in the Plugins pane of the Dynatrace Server Settings dialog box. In the AppMon Client, select Tools > Manage Plugins to display the pane.

Plugin directories

Server <DT_HOME>/server/<pluginPath>
deployment Deployment directory for System Plugins
dtplugins/plugins Installation directory for System Plugins
conf/plugins Installation directory for User Plugins
server/plugins Installation directory for Core Plugins
server/backup Backup directory for Updates
Client
<User_Home>/.dynaTrace/dynaTrace <version>/client/dtplugins/plugins Installation directory for System Plugins
<DT_HOME>/client/plugins Installation directory for Core Plugins
Collector <DT_HOME>/collector/<pluginPath>
dtplugins/plugins Installation directory for System Plugins
plugins Installation directory for Core Plugins
backup Backup directory for Updates

Remove plugins from extra instances

If you got extra instances of the default Collector instance (as installed; see Set up Collectors) you may need to remove the plugin there as well.

For extra Collector instances the path is instances/<instance-name> relative to the default instance path <DT_HOME>/collector.

If you have extra Server instances (deprecated. See Set up the AppMon Server), look in <DT_HOME>/server/instances/<instance-name>.