System Information dashlet

Overview

The System Information dashlet provides information you need to provide when you contact AppMon Support.

The dashlet lists all configuration and log files of your AppMon installation.

System Information Dashlet

Create a support archive

If you discover problems with your AppMon environment, the log files and other information available through this dashlet can help your AppMon administrator or the AppMon Support team to analyze and resolve the problem. 

To create a support archive in .zip format: 

  1. Select or clear the checkboxes to specify which items to include in the archive. If an item is unavailable (dimmed), select the parent item and then clear the checkboxes for the child items you don’t want to include.
  2. Click the package icon  in the toolbar at the top right of the dashlet to open the Save As dialog box. 
  3. Navigate to the folder where you want to save the archive, type a name for the archive and click Save.
    By default, the archive is saved as <name>supportarchive.zip.