Monitoring dashboard

Welcome page - configure your application environment

The Welcome page guides you through System Profile configuration when starting the Client if no tier is configured. Use the step-by-step wizard to configure and connect Agents to your apps. This lets you collect data and analyze your transactions. See Application Environment Configuration for more information.

Once you have configured at least one Agent, the Monitoring dashboard replaces the Welcome page, which is the starting point to analyze the application performance in a specific System Profile.

Monitoring dashboard
Monitoring dashboard

To switch to the Monitoring dashboard from any other dashboard:

  • AppMon 2017 May Click the button on the right top.
  • AppMon 2018 April and later Click the Home Home icon on the toolbar, or click Session Overview in the sidebar.

AppMon 2017 May only

Don't confuse the button with the root breadcrumb drop-down combo box (left top), showing the name of the default System Profile ‐ which happens to be named Monitoring.
By clicking the down-arrow you can select a different System Profile (if you have one; see below) and its name appears on the root breadcrumb.

The selected System Profile's name appears on the root breadcrumb

Monitoring overview dashlets

The Monitoring Overview dashboard aggregates the following types of monitored data that display in the monitoring overview dashlets into one view. This view lets you quickly see your system status and drill down for more specific information.

Transaction Flow

The Monitoring dashboard embeds a Transaction Flow dashlet to show an overview of your environment featuring OMNI-channel (the main entry points grouped by channel (client types) and application), Agent Groups, databases, and external services.


The embedded Transaction Flow is optimized for quick data access and for application monitoring. For advanced analysis and to access all drill down options, use the default Transaction Flow dashlet.

Key performance indicators

The KPI sections below the Transaction Flow link to separate views that provide more detail about each monitored aspect.

  • (Active or Finished) Visits: The Visit section shows the currently active visits for live sessions or finished visits for stored sessions and their User Experience Index (Satisfied, Tolerating or Frustrated). See How does UEM work? for a detailed explanation of these categories.
  • Applications: The Application section shows the selected System Profile's applications and their health states (OK, Critical or Not Connected) and the total requests per minute of all applications. Click to view the Applications dashboard.
  • Processes and hosts: The Processes and Hosts section shows the selected environment's health state (OK, Critical or Not Connected).
  • End user experience: Provides detailed information about the performance aggregated by geo-location, client type and operating system.
  • Mobile applications: Provides detailed information about mobile visits, performance hotspots, errors and crashes.
  • Web request performance: Provides detailed information about databases, methods, errors, exceptions and response time hotspots.


Click the gear icon at the top right and select the Advanced Configuration from the menu to change the current System Profile. See Edit a System Profile to learn how.

Required permission

To view this dashboard, you need the Analyze System permission assigned to the Management role.

Questions & answers

What is an active visit?

An active visit is a visit in progress, which means that the representative user is actively using your application. If the user has left your application or is inactive for a certain time, the visit is finished.

See also a visit description in User experience management.