Migration to on-premise AppMon Server

Guideline for customers who wants to move their Dynatrace AppMon & UEM managed server from the cloud to on-premises.

What are the requirements for a migration from cloud to on-premises?

  • AppMon Server installed On-Premises must use the same version of the AppMon Server in the Cloud, or a newer version.
  • Customer Team is responsible for the import/migration; AppMon SaaS team only provide the data exported from the Cloud.
  • Customer Team is responsible for adequate sizing of the AppMon Server. Please see the Deployment Guide for that sizing purposes.
  • This option is only available for customers; not for POC instances.

What data can be exported from the cloud instance?

  • Configuration

    • Using the dynatrace-migration tool, we will generate a migration archive (".dtma" file)
    • Migration archive will be uploaded to a ftp server which is provided by the customer.
    • See AppMon product documentation to learn more about the migration tool:
  • Performance Warehouse Database

    • The Performance Warehouse Database can be migrated as describe here

    The migration can take several days depending on the size of the Performance Warehouse

  • Session Storage

    • Not provided by the AppMon SaaS team
    • If needed, the customer can export and re-import sessions using the AppMon Client (see product documentation: Importing and Exporting Sessions). This is not meant to be used to transfer all session storage data from a cloud instance to an on-premises instance.

Here is how the process will work:

  1. Customer installs AppMon Server OnPrem with new license.
  2. Customer opens a support ticket requesting the migration of the data from the Cloud
  3. AppMon SaaS Team creates migration archive and uploads it to ftp server which is provided by customer.
  4. Customer runs dt migration tool with the provided migration archive.
  5. Switch collectors to new AppMon Server OnPrem.
  6. AppMon SaaS Team enables access to AppMon SaaS PWH with a specific user
  7. Customer starts PWH migration (see)

When will the SaaS instance be stopped and data deleted?

  • AppMon SaaS Instance will be stopped after collectors have been switch to AppMon Server OnPrem.
  • After PWH migration has been finished, AppMon SaaS Instance and all the data will be deleted from the Cloud.