Retail in Real-Time
One series - Eight 20-minute sessions
Every angle of modern retail
Every Thursday at 2:00pm UK
15 October - 10 December
Retail is evolving faster than ever. From peak trading and omnichannel fulfilment to AI-powered customer experiences and autonomous operations, today’s retailers need real-time visibility into every transaction, interaction and business outcome.
Join our 8-part webinar series as we explore how leading retailers are using observability, AI and business intelligence to protect revenue, improve customer experience, accelerate innovation and drive operational resilience — Each session is 20 minutes, plus live Q&A, then available on demand.
Who should join?
CIO, Head of Ecommerce, Digital Operations, Site Reliability, Head of Warehouse/Logistics IT, Chief Digital Officer, Chief AI Officer, Head of Retail IT, Head of Dev, Head of MarTech/SEO.
Register once to secure your place across all sessions. Don't worry if you can't make a session, register now and you'll receive the links to watch on-demand in your own time.
What’s in store for the webinar series
| Date | Session | Speaker(s) | |
|---|---|---|---|
| 15th October | Peak Trading Preparation Protecting Revenue Before Black Friday, Cyber Monday & Seasonal Spikes Hit | Jaime-Kate Van der Merwe Digital Experience Monitoring Specialist, Dynatrace | Alex Hibbit Senior Director, Engineering - Customer Platform, Storio group Martijn Mol Senior Principle Engineer, Storio group |
| 22nd October | Every Transaction Tells a Story Connecting Business Events to Revenue Decisions in Real-Time | Jihan Ozbek Solutions Engineer, Dynatrace | |
| 29th October | From Click to Delivered Turning Fulfilment Visibility into Customer Loyalty | Alistair Emslie Senior Principal Data Analyst, Dynatrace | |
| 5th November | Observability for the Store Floor Reducing Downtime and Blind Spots Across Every Location | Nik Loizou Principal Solutions Engineer, Dynatrace | |
| 12th November | The AI Retailer Building Cost Control, Reliability & Trust into Your AI Investments | Edward Barbera Solutions Engineer, Dynatrace | |
| 19th November | Autonomous Retail Operations From Alerts to Autonomous Action: The Next Era of Retail Ops | Mark Forrester Senior Solutions Engineer, Dynatrace | Mateusz Piasta SRE Lead, InPost Technology |
| No Session due to Black Friday | |||
| 3rd December | The New Storefront is an LLM Generative Engine Optimisation & AI Search Traffic | Jaime-Kate Van der Merwe Digital Experience Monitoring Specialist, Dynatrace | |
| 10th December | Retail Platform Modernisation Reduce Complexity. Protect Peak Performance. Build for What’s Next. | Ben Johnson Senior Solutions Engineer, Dynatrace |
