Power speed, trust, and throughput at scale

How UWM uses real-time observability to drive performance

In high-throughput businesses like mortgage processing, technology performance is business performance. Even small delays impact revenue, partner confidence, and operational capacity.  

This executive summary shows how United Wholesale Mortgage uses Dynatrace to:

• Connect system performance to real-time business outcomes
• Identify friction across critical mortgage workflows  
• Prioritize issues based on throughput and conversion impact  
• Reduce decision latency during peak processing periods  

See how they moved from monitoring systems to managing throughput across the business.