Inside AJG: Preparing for the Future of AI-Driven Observability

Hosted by Dynatrace & Arthur J. Gallagher (AJG)

What does it take to future-proof an observability platform for the AI era? This session goes beyond theory — AJG's observability team will share the real decisions, practical steps, and lessons learned as they transform how they monitor and manage a complex enterprise environment.

From adopting Configuration as Code with Monaco, to using Dynatrace Assist to accelerate DQL creation and cut manual effort, to positioning their environment for the Latest Dynatrace — this is a candid, practitioner-led conversation you won't want to miss.

WHAT YOU'LL LEARN

• How AJG is implementing Configuration as Code with Monaco to standardise and scale their observability setup
• Ways Dynatrace Assist is reducing manual effort and accelerating DQL creation for their teams
• How AJG is planning for the Latest Dynatrace and what that journey looks like in practice
• Practical advice for improving efficiency, enabling innovation, and empowering users through observability
• Key lessons from a team mid-transformation — what's working, what's hard, and what's next