Creditcard US

The Keynote Credit Card Performance Index measures the total execution time and success rate for going to a selected credit card site, logging in, reviewing recent charges, and signing out. Measurements are collected from the ten largest U.S. metropolitan areas (Boston, Chicago, Dallas, Detroit, Houston, Los Angeles, New York, Philadelphia, San Francisco, and Washington, D.C.) on high-speed links attached to key points on the largest U.S. Internet Service Provider (ISP) backbones.

The sites that appear in the Keynote Credit Card Performance Index were selected based on publicly available market-share information published in The Wall Street Journal and other reliable industry sources.

Creditcard US performance index for the:

Rank Target Response time (sec) Success rate (%) Outage hours Time to first paint (sec) Total time to interactive page (sec) Total user experience time (sec)
1 Wells Fargo 5.81 99.59 0 1.33 4.12 7.92
2 Discover 9.89 99.27 0 2.41 8.64 12.42
3 American Express 11.27 100.0 0 1.21 9.07 17.73
4 Credit Card Index 11.88 98.92 0 1.86 8.72 16.91
5 Barclay Card 12.49 100.0 0 2.23 10.09 16.1
6 US Bank 13.27 97.87 2 1.57 5.64 23.91
7 Citibank 13.97 96.94 2 2.56 8.98 19.3