Brokerage US

The Keynote Brokerage Performance Index measures the total execution time and success rate for creating a standard stock-order transaction at selected brokerage websites. Measurements are collected from the ten largest U.S. metropolitan areas (Boston, Chicago, Dallas, Detroit, Houston, Los Angeles, New York, Philadelphia, San Francisco, and Washington, D.C.) on high-speed links attached to key points on the largest U.S. Internet Service Provider (ISP) backbones.

The sites that appear in the Keynote Brokerage Performance Index were selected based on publicly available market-share information published in The Wall Street Journal and other reliable industry sources.

Brokerage US performance index for the:

Rank Target Response time (sec) Success rate (%) Outage hours Time to first paint (sec) Total time to interactive page (sec) Total user experience time (sec)
1 OptionsXpress 4.42 100.0 0 0.66 3.82 8.2
2 Schwab 4.97 99.35 0 1.07 5.71 6.4
3 Etrade 7.38 99.84 0 1.54 11.09 17.17
4 Fidelity 9.3 99.92 0 1.01 5.48 13.25
5 KBT Index 9.3 99.69 0 1.22 9.46 13.27
6 Capital One Investing 9.92 99.8 0 1.22 9.59 13.27
7 TD Ameritrade 10.63 99.18 0 2.75 10.23 20.82
8 Merrill Edge 11.04 99.79 0 1.83 9.78 18.53