60+ Sessions

Transform into the digital future at light speed

Hands-on training

Mon, Jan 29th

Mon, Jan 29th – Hands-On Training (HOT) Day

Our Hands-On Training (HOT) Day will run on Monday, January 29, from 8:00 am to 5.00 pm, with breakfast from 7:00 am to 8:00 am and lunch from noon to 1:00 pm. During registration you can choose two classes, one morning and one afternoon.

AM sessions (8:00 am - 12:00 pm)

PM sessions (1:00 pm - 5:00 pm)

Partner Day

–  Mon, Jan 29th

Mon, Jan 29th – Partner Day

Want to become a Partner? Please contact us at perform.partner@dynatrace.com.

7:00 - 8:30 am

Breakfast & Networking

8:30 - 8:45 am

Welcome and CEO remarks

John Van Siclen

Welcome to Partner Day @ Perform 2018
8:45 - 9:10 am

Dynatrace Technology vision - today and beyond

Bernd Greifeneder

CTO Vision: Market, Product, and Services and Major Perform Announcements
9:10 - 9:25 am

Intro and overview of Dynatrace business

Patrick Barnert

Partner business review, key wins, the new partner program, and priority focus areas of the next 12 months
9:25 - 9:40 am

Building an active Ecosystem with Dynatrace

Alois Reitbauer

Leveraging the Dynatrace ecosystem marries Technology Alliance Partners integrations with Solution Partner implementation and transformation capabilities
9:40 - 10:00 am

Panel Discussion - Dynatrace Leadership

Patrick Barnert

Steve Tack, Chris Kretching, Andrew Hittle, Dave Anderson
10:00 - 10:30 am

Break

10:30 - 11:00 am

Dynatrace for Partners - Licensing, Packaging, Use Cases

Chuck Miller / Ryan Covell

Live demonstration of the key Dynatrace value points that are rocking the market and crushing the competition (Focus on importance to Partners e.g. Management Zones, Automation/Deployment, Don't manage Product - Deliver More Value Faster, Scalability/Resilience, Deployment Models
11:00 - 11:20 am

Blueprinting - The Unified Enterprise Monitoring Plan for Partners

Michael Allen

11:20 - 11:30 am

Voice of a partner - Tech partner

Partner Speaker

11:30 - 11:40 am

Voice of a partner - Solution partner - key success factors

Partner Speaker

11:40 - 12:00 pm

Panel Discussion - Partners & Customers

Rudie Roy

KBC is Customer & Realdomen, Great Call & Technologent
12:00 - 1:00 pm

Lunch

1:00 - 1:20 pm

Embracing APIs - how to add value to your services

Andreas Lehofer

1:20 - 1:30 pm

Voice of a partner - Tech partner

Partner Speaker

1:30 - 1:40 pm

Voice of a partner - Solution partner - key success factors

Partner Speaker

1:40 - 2:00 pm

NoOps - the future of automation and the value of Self-driving IT

Anita Engleder

2:00 - 2:10 pm

Voice of a partner - Tech partner

Partner Speaker

2:10 - 2:20 pm

Voice of a partner - Solution partner - key success factors

Partner Speaker

2:20 - 2:40 pm

Break

2:40 - 3:00 pm

SAP Cloud

3:00 - 3:10 pm

Voice of a partner - Tech partner

Partner Speaker

3:10 - 3:20 pm

Voice of a partner - Solution partner - key success factors

Partner Speaker

3:20 - 3:50 pm

Refreshments - Drinks & Nibbles at your seat

3:50 - 4:00 pm

Summary... and call to action

Sam Elias / Patrick Barnert

4:00 - 4:30 pm

Partner Award Ceremony

Rudie Roy

Join us for the Dynatrace Partner Awards ceremony presented to Technology Alliance Partners by Alous Reitbauer and Solution Partners by Patrick Barnert.
5:00 - 7:00 pm

Marketplace Opening

Marketplace area - Let us know if you want to exhibit perform.sponsor@dynatrace.com

7:30 - 10:00 pm

Perform Welcome Reception

Meet up with peers from your region in the Marketplace, pop into the Innovation Center, or sign up for our Hackathon. We’ll have drinks and appetizers, a DJ and lots of great activities planned.

Conference agenda

–  Tue, Jan 30th
8:00 - 9:00 am

Breakfast

Grand ballroom, Perform Marketplace

9:00 - 9:10 am
John Van Siclen

Accelerate your cloud innovation: Welcome to Perform 2018

John Van Siclen, Dynatrace
Tower ballroom, Main stage
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Join CEO, John Van Siclen, as he opens mainstage with a quick look at the incredible growth and success of the new Dynatrace solution. Why has the world realized it needs our unique capabilities and why are our customers so keen to transition with us?
9:10 - 9:35 am
Steve Tack

Meet our captain of product and all things awesome, Steve Tack.

Steve Tack, Dynatrace
Tower ballroom, Main stage
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Through his work with our global customers, Steve is an expert on the rapid changes playing out in today's IT environments and the challenges this presents now and the future. In this session Steve will dive a little deeper into how we're shaking up the industry; he'll hit on our latest innovation and you'll get to learn why you need to join us on a journey of transition today.
9:35 - 10:10 am

The Untouchables: The Dynatrace offering 'here and now'

Tower ballroom, Main stage
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It's almost impossible to keep up with the rate of innovation that our global R&D teams deliver, and 2017 has been one for the record books. In this session a collection of our 'untouchable' tech geniuses are going to serve you up a rapid fire run-down on what's hot right now in Dynatrace.
10:10 - 10:30 am
Marc Geall Michael Wintergerst

Building the cloud platform of the future, with SAP

Marc Geall, SAP
Michael Wintergerst, SAP
Tower ballroom, Main stage
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When the largest and busiest enterprises in the world rely on your cloud platform to innovate and succeed, there is no room for error. Meet Marc Geall and Michael Wintergerst from SAP, as they walk us through their plans to future proof the world's leading enterprise cloud platform. What performance challenges does the company face; what's their vision for better serving their customers and partners; and why did they choose Dynatrace as a partner for now and the future?
10:30 - 11:00 am

Coffee Break

Grand ballroom, Perform Marketplace

11:00 - 11:45 am
Cloud, innovation and automation
Michele Mancioppi

How SAP fully automates the provisioning and operations of its Dynatrace Managed cluster fleet

Michele Mancioppi, SAP
Room Da Vinci 1,2

SAP Cloud Platform is using Dynatrace Managed for internal monitoring of its infrastructure, services and SAP’s own applications all across the world. The multi-IaaS strategy of SAP Cloud Platform brings it beyond SAP’s own data-centers to multiple IaaS providers. SAP’s high standards in terms of governance and data privacy demand that monitoring data sits side-by-side with the systems it is collected from, which means that there are Dynatrace Managed clusters beside most SAP Cloud Platform Landscapes. These Dynatrace clusters are installed, updated and managed the same way as all other components of SAP Cloud Platform. This includes validation pipelines that distinguish between development, testing, pre-production and production landscapes. Join us to gain insight on how to automatically deploy and operate Dynatrace clusters at scale reducing the amount of manual labor and focusing on the unique insights that Digital Performance Management delivers.
Digital experience and transformation
Jeff Keizer Klaus Enzenhofer

Creating a culture of performance and tying in biz - BizDevOps

Jeff Keizer, Keizer Consulting Group
Klaus Enzenhofer, Dynatrace
Room Da Vinci 3,4

Enterprise monitoring
Ryan Heard

Taking a scaled AppMon on-prem APM solution into the future

Ryan Heard, Principal
Room Raphael 1-3

12:00 - 12:30 pm
Cloud, innovation and automation
Bob Johnson

Transforming Health and Well-being with Pivotal Cloud Foundry and Dynatrace

Bob Johnson, Humana Inc.
Room Da Vinci 1,2

Humana has been on the leading edge of technology in the healthcare industry for some time now, particularly with the creation of their Digital Experience Center which features Pivotal Cloud Foundry (PCF) and with the maturation of their IT Command Center which features the breadth of Dynatrace’s product line. In this session we will learn a number of things, starting with why Humana chose PCF as a key platform to power their digital transformation from legacy software development practices towards modern software engineering. The acceleration of this culture change and new methodology exposed gaps in existing monitoring practices and tools, and we'll learn how Dynatrace via the Full-stack Add-on for Pivotal Cloud Foundry was able to fill those gaps. With unique visibility into the entire environment from the user experience to the underlying VMs and everything in-between, Dynatrace provided an intuitive view which simplified problem determination in the and transformed how Humana manages service availability for its customers. Finally we'll learn about Humana's strategy for the future with public cloud deployment, continuous monitoring with DevOps, and monitoring tool consolidation on the horizon.
Digital experience and transformation
Mick Huynh

Dynatrace as Enterprise Service

Mick Huynh, Air Canada
Room Da Vinci 3,4

Our Dynatrace journey started with a need for more visibility into our operations. Going into our 3rd year, we’ve created a DPM program by offering Dynatrace as an enterprise service to push the next level of insights at the business level. From on-boarding new services to Operational Support, our DPM program’s mission is to deliver maximum value from our Dynatrace investment.
Enterprise monitoring
Patrick O'Shea Shawn Givan

User focused insight from Mobile to Mainframe

Patrick O'Shea, Optum
Shawn Givan, Optum
Room Raphael 1-3

Enterprise Monitoring in a 1000+ hosts environment holding all technologies from Mainframe all the way to OpenShift, Mesosphere, Xamarin and other newbies is a challenge for IT-operations and development. Not to lose sight of the user experience is our mission „Spy glass“. In this session we will look at how we leverage Dynatrace technology to provide operators, testers, developers and business people insights they need to complete their job successfully and deliver first class experiences to the UHG customers
12:30 - 1:30 pm

Lunch

Grand ballroom, Perform Marketplace

1:30 - 2:15 pm
Cloud, innovation and automation
Mark Kaplan

BARBRI’s journey to the cloud with Dynatrace

Mark Kaplan, BARBRI
Room Da Vinci 1,2

3+ years into our journey with Dynatrace AI has provided a path full of learnings. Moving our application environment from an onPrem data center to a cloud only environment taught us lessons we will share with you. Lessons around the importance of ease of use, sizing challenges and automation required to run, not only crawl, in the cloud. Auto remediation is no longer a buzz word but leveraging SALT it became reality for us.
Digital experience and transformation
Martin Breslin

SEI’s Innovative SEI Wealth Platform uses Dynatrace to drive product roadmap

Martin Breslin, SEI Wealth Platform
Room Da Vinci 3,4

Enterprise monitoring
Leonard Nielsen

Monitoring a SalesForce based Insurance Application using Dynatrace and the DCRUM Power Module

Leonard Nielsen, Zurich North America
Room Raphael 1-3

Digital transformation drives us at Zurich North America’s (ZNA) to provide a universal desktop for insurance underwriting. The system utilizes a common SalesForce front-end to access numerous legacy applications. With high demands on performance and usability, monitoring is key but not easy. In this session we will look into what ZNA’s monitoring strategy looks like. Why we picked a layered approach including in-depth legacy application monitoring, operational monitoring of the SalesForce Lightning front-end and end-to-end business process monitoring.
2:30 - 3:00 pm
Digital experience and transformation
Kerry Sikora Daniel Healy Joe Blake Moses Chacko Thomas Rotté

Panel: Thoughts on User Behavior Analytics future

Kerry Sikora, T-Mobile US
Daniel Healy, TIAA
Joe Blake, Mastercard
Moses Chacko, Sherwin Williams Company
Thomas Rotté, KBC Belgium
Room Da Vinci 3,4

In this session we will have industry experts discussing how Real User Monitoring data will impact the future of user behavior analytics.
Enterprise monitoring
Brian Perrault Thorsten Roth

Sentry: Baselining, Cloud-Scale Monitoring and Auto-Remediation with AppMon & Dynatrace

Brian Perrault, Sentry Insurance
Thorsten Roth, Dynatrace
Room Raphael 1-3

Sentry Insurance has been a long-term user of AppMon. Over the years they scaled Dynatrace from monitoring individual applications towards monitoring large scale data centers as well as cloud infrastructure. Sentry leverages Baselining, Monitor Plugins, Incidents and the REST API to fully automate AppMon into their Monitoring Process. In this session Brian Perrault, Platform Engineer, will discuss Tips & Tricks on how they leverage AppMon as well as how their work with AppMon has influenced Baselining, Anomaly Detection and Auto-Remediation in Dynatrace.
3:00 - 3:30 pm

Coffee Break

Grand ballroom, Perform Marketplace

3:30 - 3:50 pm
Rob Mee

Join us for a fireside chat with CEO of Pivotal

Rob Mee, Pivotal
Tower ballroom, Main stage
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Join us for a fireside chat with CEO of Pivotal Software, Rob Mee, who has been credited for transforming the software cultures of some of Silicon Valley's most influential companies. An up close and personal discussion that will hit all your top of mind topics.
3:50 - 4:10 pm
Mark Tomlinson Mark Kaplan

Lost in the cloud? Top Challenges Facing CIOs in a Cloud Native World

Mark Tomlinson, PayPal
Mark Kaplan, BARBRI
Tower ballroom, Main stage
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At the heart of this panel-lead discussion sits a new piece of global research that looks at the big issues faced by today's technical leaders. From growing IT complexity, silo monitoring, limited resources and the rapid pace of new tech adoption - this discussion will hit all the hot topics, but it will also serve up lessons and learnings for everyone.
4:10 - 4:20 pm
Chris Morgan

Self-driving IT is here, and it's real

Chris Morgan, Red Hat
Tower ballroom, Main stage
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Join the always-thought provoking Chris Morgan for an update on the current state of the containerized IT landscape and how Red Hat and Dynatrace are transforming the current approach, leading the way to a self driving IT.
4:20 - 4:40 pm
Andrew Lofthouse

Virgin Money's quest for digital performance perfection

Andrew Lofthouse, Virgin Money
Tower ballroom, Main stage
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With more than 3.2 million customers and a vastly complex tech landscape, Virgin Money's IT team faces huge pressure to provide the ultimate digital banking experience. In this candid Q&A session, Andy Lofthouse will dive into the company's journey from alert storm and countless hours of problem hunting, to rapid release cycles and precise digital experience insights, which has saved the company inordinate amounts of time and money.
4:40 - 5:00 pm
Alastair Humphreys

Life stories and inspiration from Alastair Humphreys

Alastair Humphreys, Author and adventurer
Tower ballroom, Main stage
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Heralded as one of the most energized and inspirational speakers of 2017, Alastair Humphreys will close off Day One with stories of adventure and personal challenge that will leave you hanging on every word  - there is something in this presentation for everyone. You won't want to miss it.
5:00 - 9:00 pm

Marketplace night

Grand ballroom, Perform Marketplace

At the center of Perform is the Perform Marketplace. Network with our 2000 attendees, meet Dynatrace partners, and get your questions answered by Dynatrace experts in our Innovation Center. Come and join us for the full Perform experience where the Marketplace will be a hub of activity and open for the duration of the conference.

Conference agenda

–  Wed, Jan 31st
8:00 - 9:00 am

Breakfast

Grand ballroom, Perform Marketplace

9:00 - 9:10 am
Bernd Greifeneder Alois Reitbauer

Special announcement

Bernd Greifeneder, Dynatrace
Alois Reitbauer, Dynatrace
Tower ballroom, Main stage
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We're kicking off the last day with a special announcement - You will not want to miss this session!
9:10 - 9:25 am
Dave Anderson

Shifting gears and rocketing to the future

Dave Anderson, Dynatrace
Tower ballroom, Main stage
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Dave Anderson, VP of Marketing, will kick start our 'day of the future' which will entail some super cool stories of digital transformation from the world's biggest retail brands. It will also be a day of showcasing innovation that's just around the corner.
9:25 - 10:05 am
Bernd Greifeneder

The Untouchables - Going beyond APM and soaring to the future

Bernd Greifeneder, Dynatrace
Tower ballroom, Main stage
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Our tech geniuses are back on day #2 mainstage, this time taking us forward in time with the latest innovation that's just ahead on the horizon. Prepare to be impressed and then join us for a concluding live Q&A with our founder and CTO, Bernd Greifeneder.
10:05 - 10:30 am
Scott Johnson

Re-inventing the luxury retail market

Scott Johnson, Harrods
Tower ballroom, Main stage
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More details to come.
10:30 - 11:00 am

Coffee Break

Grand ballroom, Perform Marketplace

11:00 - 11:45 am
Cloud, innovation and automation
Nestor Antonio Zapata Abeer Baker

Citrix: Agile in Ops: The Transformation at Citrix

Nestor Antonio Zapata, Citrix
Abeer Baker, Citrix
Room Da Vinci 1,2

Agile transformations are typically done from development towards testing and eventually operations. At Citrix, Nestor approached the problem from the other end. Bringing in Abeer, an Agile Coach, allowed them to transform their Operations team from Waterfall (Traditional Ops) to Partial Scrum (Intro to Agile) all the way to Kanban (applying more agile principles such as retrospectives, grooming session …) In this session Abeer and Nestor walk us through their transformational process, how day-2-day agile operations looks like, how monitoring is used to foster continuous improvement and why the IT Ops team would never go back to the old and manual way of doing things
Digital experience and transformation
Venkat Rayapudi

Neiman Marcus's Dynatrace journey with Appmon mindset

Venkat Rayapudi, Neiman Marcus
Room Da Vinci 3,4

Enterprise monitoring
Mark Tomlinson

PayPal: Continuous Performance as a Self-Service at PayPal

Mark Tomlinson, PayPal
Room Raphael 1-3

PayPal's ongoing leadership as an industry innovator requires faster development cycles and increased adoption of continuous testing practices. For special efforts, the development teams needed more frequent feedback about application performance, scalability limitations and variances between builds. Accelerating the frequency of performance simulations would help increase the rate of innovation and improve the quality of code delivered to production.
In this session we'll review some the automation techniques that helped PayPal Credit increase testing feedback from a monthly effort to a nearly-continuous daily activity. We'll spend time looking at the benefits of a fully-automated, actionable performance feedback loop that delivers performance feedback to developers in hours rather than weeks or months. Additionally, we will take a closer look at how these changes impacted the culture of development and operations, improving both the quality of critical thinking about performance and the value delivered back to the business.
This "Secret Sauce" session will include conceptual learnings and hands-on demonstration:
- What a continuous performance environment looks like and the benefits it brings to your DevOps team
- How to create a parallel pipeline for on-demand performance feedback using JIRA, Rundeck, JMeter and Dynatrace
- Where and how to leverage performance feedback to optimize flow
- How to get engineers on-board and excited about building better performant code
12:00 - 12:30 pm
Cloud, innovation and automation
Sam Poozhikala

First Tech: Transforming a traditional financial institution into a Cloud First API—based company

Sam Poozhikala, First Tech Federal Credit Union
Room Da Vinci 1,2

Digital Transformation means different things to different industries. In the financial sector, an aspect of transformation is building a best-in-class API and offering an ecosystem around that to enable optimal customer, employee, and partner experience. Sam Poozhikala is the Sr. Director of Enterprise Architecture at First Tech. Sam will give us insights into how First Tech moved their apps to Azure PaaS and Azure IaaS. Furthermore, he will determine First Tech's API Management Platform architecture as well as how to successfully engage and leverage Dynatrace Full Stack Monitoring.
Digital experience and transformation
Denny Galiano

Experian: How Dynatrace Real Time Feedback Changed Our Culture and slashed SLA Penalties by 70%

Denny Galiano, Experian
Room Da Vinci 3,4

At Experian, we unlock the power of data to create opportunities for consumers, businesses and society. Our customers rely on us for a positive user experience as we help them make decisions at some of the most crucial times in their professional lifespan. The faster the application process - the better the user experience. Essentially when we do not process fast enough, it affects not only our customers financial bottom line but their reputation. Since Dynatrace was introduced into the SDLC, this added tool in our toolbox, has completely changed our engineering and business culture. The Operations Teams have benefited enormously thanks to its real-time usage, performance and quality feedback from the Application Development Teams. By allowing Experian to find, react faster, and in a more automated fashion; we are able to ensure the health of our ongoing applications whilst also applying better quality and improved performance in our application releases. In this session we learn more about how Real User Monitoring Data is leveraged within Experian, how we monitor 3rd party REST providers, and how we enforce our own as well as 3rd party SLAs across the DevOps Pipeline!
Enterprise monitoring
Wayne Russell

How Digital Transformation at Saga is turning APM into Enterprise Monitoring

Wayne Russell, Saga Plc
Room Raphael 1-3

12:30 - 1:30 pm

Lunch

Grand ballroom, Perform Marketplace

1:30 - 2:15 pm
Cloud, innovation and automation
Erik Landsness

Beachbody: Building a Zero-Dashboard NOC and SRE Team

Erik Landsness, Beachbody
Room Da Vinci 1,2

How often have you looked at NOC dashboards with colorful graphs and metrics and wondered: Is this good or not? On Erik’s first day as Director of the NOC he faced the same problem. He entered a world with a traditional on-premise monitoring mindset. In the last 1.5 years Erik's goal was to transform the NOC with the goal to "Let Humans do what they are good at and let the machines do the boring stuff!" In this session learn how Beachbody is transforming into a Zero-Dashboard monitoring mindset. Erik discusses the cultural, tooling and organizational changes that allow them to smarter operate their on-premise and growing cloud deployments
Digital experience and transformation
Stephen Cuppett

Taking the digital transformation fast lane with Dynatrace

Stephen Cuppett, SAS
Room Da Vinci 3,4

Companies moving to the cloud, ISVs adopting SaaS, etc. all have hurdles – silos being a big one. Learn some of the key decisions to make early on to bridge that gap. Techniques, tools & lines in the sand which help overcome the silos from the beginning.
Enterprise monitoring
Sumit Nagal

Shifting left by Continuous Performance Testing in Intuit

Sumit Nagal, Intuit
Room Raphael 1-3

Gone are the times where developers had to wait for performance engineers to write load tests, execute them and provide feedback at the end of the development cycle. With the findings from PERFORM 2017, Sumit and team went ahead and transformed the way performance feedback is delivered to developers at Intuit. Intuits CI/CD pipeline leverages CloudBees (Enterprise Jenkins), Gatling and Dynatrace. Relevant performance metrics are automatically archived as build artifacts allowing everyone to make valuable informed decisions on whether to stop or keep the pipeline flowing. In this session, Sumit will advise how embedding performance in the CI/CD pipeline transformed their engineering culture. Fast performance feedback on new features has significantly increased their overall quality including throughput to their development teams. While Intuit is leveraging AppMon in their CI/CD pipeline, Sumit will also show how Continuous Performance Feedback can be implemented with Dynatrace.
2:30 - 3:00 pm
Cloud, innovation and automation
Troy Clark Bert Van Der Heyden Steve Strout Erik Landsness

Panel discussion: What does IT look like in 10 years!

Troy Clark, Great Call
Bert Van Der Heyden, RealDolmen
Steve Strout, Assurant
Erik Landsness, Beachbody
Room Da Vinci 1,2

In this session we will have industry experts discuss the IT of the future. Where will it be? How will our average work day look like? What challengers are lying ahead of us?
Digital experience and transformation
Gopal Brugalette Prashanth Karre

From a sea of data to actionable insights with AI!

Gopal Brugalette, SAP
Prashanth Karre, Panera Bread
Room Da Vinci 3,4

You can’t see the forest for the trees – trying to analyze monitoring data feels like this. We all know that our complex production systems are generating voluminous amounts of data but how can we make any sense of it? Can we apply machine learning and AI techniques to solve our problems and get actionable insights? In this session we explore how Panera Bread & SAP Concur are taking data to the next level and how Dynatrace supports them. You will learn about the basic algorithms employed in machine learning and AI and how they can solve your real world performance management challenges. There will be some theory and a little math, but we are focusing on real-world examples and use cases from the front lines of performance engineering.
Enterprise monitoring
Ramachandran P

Evolving Performance Engineering when moving from On Premise to Cloud

Ramachandran P, REI
Room Raphael 1-3

Performance Engineering in 2020 is not going to be the same as it is now. Cloud, Microservices, Continuous Delivery and Self-Healing are some of the aspects that will shape the role and focus of performance engineering. Ram, currently working as a Lead Performance Engineer at REI, has seen both worlds and gives us insights on how to optimize performance engineering on your existing on premise applications with AppMon but how it has to evolve when moving to new architectures and cloud environments with Dynatrace. A perfect opportunity to evolve your performance engineering is when moving your apps to the cloud as this is the right time to evolve your tooling and processes as well. Join us and learn how Ram has been successfully doing it.
3:00 - 3:30 pm

Coffee Break

Grand ballroom, Perform Marketplace

3:30 - 3:50 pm
Richard Fisher

How smart apps are making air travel easier, every step of the way

Richard Fisher, SITA
Tower ballroom, Main stage
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450 of the world's airlines are using the latest in tracing technology to save millions and eliminate one of the biggest frustrations of customers today - lost luggage. Join Richard Fisher, an airline tech expert who’s been working alongside the big brands to build a unique application that means every single, travelers' bag is traced. How good does that sound? But what's next on the horizon? Richard will also take us into the world of biometrics and futuristic airports where queues are a thing of the past and digital passports will become the norm.
3:50 - 4:10 pm

The new world of IoT

Tower ballroom, Main stage
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Join two experts from Microsoft and AWS in IoT and serverless technology for a session on the big trends and issues leading this burgeoning area of tech innovation. With the IoT industry set to triple in the next few years, it would be remiss not to have a special session dedicated to the topic. We guarantee you'll learn something new.
4:10 - 4:20 pm
Naveen Dronavalli

Building a new dev culture and freeing up time for innovation: A Starbucks story

Naveen Dronavalli, Starbucks
Tower ballroom, Main stage
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Silo tools, blind spots and hectic dev cycles makes for a busy corporate tech team at Starbucks - a story familiar to many others. But life has changed for this retail giant. War rooms are a thing of the past, precise insights have reduced problem solving from weeks to minutes, and a new culture around monitoring has emerged for both Starbucks employees and external tech partners. Join Naveen Dronavalli for a dive into IT life for one of the biggest brands in the world.
4:20 - 4:40 pm
Brian Solis

The New Face of Change : You are the architects of tomorrow’s business

Brian Solis, Altimeter Group
Tower ballroom, Main stage
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What does it take to create serious change in a world where technology is constantly evolving and the pressure to do more, faster, is a constant weight on our shoulders? Analyst Brian Solis is back by popular demand and he's armed with fresh research and a passion to inspire the next generation of digital change agents. According to Brian, if you are waiting for change 'you are on the wrong side of innovation'. Get ready to walk away feeling inspired and hungry to kick start a digital revolution at your work, thanks to this intelligent, considered presentation.
4:40 - 5:00 pm
Andrew Hittle

Celebrating life with our customers and a new era in Services

Andrew Hittle, Dynatrace
Tower ballroom, Main stage
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What better way to close off our event than celebrate the success of our customers around the world. Join us for our annual Perform Awards, as we applaud those who have triumphed in 2018.
6:30 - 9:30 pm

Perform 2018 farewell bash!

Brooklyn Bowl

Do not miss our final event at Perform 2018. Come hear music from Roxy Roca, have a drink and a bite, and enjoy the atmosphere at one of the coolest venues in Vegas.

Tracks

Track 1:

Cloud innovation and automation

Today’s architectures leverage hybrid cloud, container, PaaS and serverless technology. Automation is mandatory and brought us AI-Assistance, ChatOps and VoiceOps to make our life easier. With IoT we see the next evolutionary wave in technology on our doorstep.

In this track, we learn about the current and future trends hear from early adopters how to gear up.

Track 2:

Digital experience and transformation

It is a fact that IT must deliver excellence or the customer’s digital experiences will be ruined. But how can business leaders help IT to make this happen? How can BizOps help reduce data and department silos and therefore, foster digital transformation? Realtime insight into user experience and business is a joint effort between Biz and Ops in our digital age. In this track, we learn how digital leaders stay ahead of the curve and what you can do to become a leader.

Track 3:

Enterprise monitoring

Being a star at enterprise monitoring dashboards is now a thing of the past! Today, companies demand a fully-integrated collaboration stream between your DevOps tool chain and monitoring as a core pipeline feature. Doing Enterprise DevOps right means you can deploy on-demand, scale with the Cloud depending on business needs, fix what is important and bake it into your existing ITIL/CMDB landscape. In this track, you learn about enterprises that brought DevOps from a faraway Unicorn land into their real world!

Floorplan Bellagio

Floorplan Bellagio

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