60+ Sessions

Transform into the digital future at light speed

Hands-On Training (HOT) Day

Our Hands-On Training (HOT) Day will run on Monday, January 29, from 8:00 am to 5.00 pm, with breakfast from 7:00 am to 8:00 am and lunch from noon to 1:00 pm. During registration you can choose two classes, one morning and one afternoon.

8:00 am—12:00 pm Parallel Tracks

Getting Started with Dynatrace ...

Level: Intro

Santi Palacios
Brian Wilson
Understand the architecture, deployment models and main concepts of Dynatrace like services, AI based problem correlation and auto detection. Learn how to roll out OneAgent, leverage Smartscape to understand dependencies, analyze application performance on a code level, see the log analytics capabilities in action, and analyze end user behavior.

Getting started & Best practices for Web Monitoring ...

Level: Intro

Alexander Sommer
Asad Ali
In this introduction to Dynatrace Web Monitoring capabilities, learn about Real User Monitoring built-in capabilities, how to navigate and explore data and end-user problem triage. Discover how RUM collects all the real-user data from web applications and how you can use it and Synthetic effectively to solve real issues in your modern web applications.

Mobile Performance Management for Native Mobile Applications ...

Level: Intro

Dominik Punz
Steve Caron
Learn how to implement performance management tools for native mobile applications (Android/iOS). We’ll show you what is available out of the box and how to integrate performance management into your application build process. Discover how to handle crash analytics and leverage Dynatrace solutions in hybrid application scenarios.

Dynatrace DC RUM 2017 Basics and Report Data Mining ...

Level: Intro

Joe Bologna
For those new to Dynatrace DCRUM 2017, this session will provide a quick primer on how to measure end-user transaction performance across all application tiers. Learn how to configure monitoring for a multi-tiered application with DCRUM and quickly perform fault domain isolation. Navigate the reporting interface to easily identify and prioritize any issues affecting the digital delivery chain. Understand business units with applications, transactions, and operations Dynatrace DC RUM provides a suite of reporting workflows. We’ll also go into specifics of the DC RUM reporting engine and the data mining interface (DMI), where you can extend existing reports or build your own. Learn to use the vast and deep information gathered by DC RUM to meet your needs.

Getting Started AppMon + UEM ...

Level: Intro

Jeff Yarbrough
Nate Kunz
For those new to Dynatrace AppMon, learn how to monitor Java and .NET applications. See how to navigate the within the solution and identify performance issues such as database queries, remoting calls, web requests and web services. Learn about the insights you can get via User Experience Management into your web applications. Become familiar with operations, load testing, and the development view.

User Experience Monitoring in Action ...

Level: Advanced

Klaus Enzenhofer
Klaus Enzenhofer
Dynatrace
David Jones
In this session, you will learn how to leverage Dynatrace multi-touch point Real User Monitoring data beyond performance analytics. This unique multi-channel customer perspective allows you to become a non-performance specialist’s best friend. Learn what they care about and which powerful metrics can be shared beyond IT with the broader business. Use the best examples from the real world of performance metrics and user analytics metrics to leverage across the organization.

Boost your Infrastructure Monitoring - combining log, network & host with AI ...

Level: Intro

Mike Ferguson
Pawel Brzoska
Monitoring infrastructure has become complex with container and cloud technology in the mix. Traditional infrastructure monitoring has struggled to keep up with the enormous amounts of changed configuration items (CI). In this session, you will learn what the Dynatrace OneAgent technology brings to the table when it comes to host-, network- and log monitoring, how auto-discovery helps you to understand dependencies in your data center (private or cloud), how you can benefit from the AI to get hold of the alert flood, and how to integrate into workflow management and alerting solutions.

Diagnosing and boosting .NET application performance .NET Core ...

Level: Advanced

Joe Hoffman
Gavin Hunter
Tad Helke
.NET Applications tend to be scattered, and it is not always easy to diagnose performance issues. Examine some of the toughest problems solved in the last few years to learn how to expand your performance bottleneck search arsenal beyond PurePath with Memory diagnostics and CPU sampling.

Diagnosing and Boosting Java Application Performance ...

Level: Advanced

Tim Finkbeiner
Wayne Segar
Michael Taylor
Java Applications tend to be scattered, and it is not always easy to diagnose performance issues. Examine some of the toughest problems solved in the last few years to learn how to expand your performance bottleneck search arsenal beyond PurePath with Memory diagnostics and CPU sampling.

Weaving Dynatrace into your Enterprise Eco system (API) ...

Level: Advanced

Reinhard Pilz
Wolfgang Beer
Dynatrace is not a data sink, it is made to collaborate and automate. Its extensive API allows you to connect to your CMDB, continuous deployment and integration tools, as well as your alerting solutions and firewalls. In this session, you will get a good overview of which APIs are available, how you can pull data into Dynatrace, how you can export and push data into your solutions and get more automation out of things you would not expect to be possible.

Optimizing End User Experience with Synthetic Monitoring ...

Level: Advanced

Rick St. John
Philipp Kastner
Learn how to get started with Dynatrace Synthetic, from the first test to the first analysis of alerting and reporting. Discover the basics skills and information needed to get the most out of your synthetic monitoring.

Power dashboarding with Dynatrace AppMon ...

Level: Advanced

John Kelly
Thorsten Roth

101 AWS - Deploying and Monitoring with Dynatrace ...

Level: Intro

Andreas Grabner
Andreas Grabner
Dynatrace
Safia Habib
Have you always been keen to learn more about AWS but never found the time? In this session, we will give you an overview of AWS IaaS and PaaS, you will deploy your own application and learn how easy it is to integrate Dynatrace.

Managing Digital Performance in Microservices Architectures ...

Level: Advanced

Bill Zajac
Daniela Rabiser
Michael Kopp
Based on what we've learned from working with our customers, we'll build a shared understanding about both the technical and the human aspects involved when dealing with microservice-oriented architectures. Depending on the audience's preferences, we'll dig deeper into how to best introduce microservices to your teams, how to split up monolithic apps and databases into properly-sized services, and how to maintain optimal performance. We'll also show you ways on how to assert whether your migration has been successful or not.

Getting Started with OpenKit Real User Monitoring for Rich Clients ...

Level: Advanced

Christian Schwarzbauer
Michael Lundstrom
In this session, you will learn how easy it is to add additional Real User Monitoring channels whether the end-points are written in Java, .NET, Python, native C or others by leveraging OpenKit. Beside running through an implementation example, you will get the chance to ask our experts about learnings from their implementations with customers round the globe. Learn what the key advantages of the insight are, how to investigate the data in the Dynatrace solution, and more.

Monitoring and Troubleshooting your OpenStack Cluster ...

Level: Advanced

Peter Hack
Robert Collura
Running and maintaining an OpenStack cluster can be hard. Troubleshooting OpenStack without any tool support is like looking for a needle in the haystack. So many services, so many nodes, so many configuration files, so many log files - it is an overwhelming number of places where something might go wrong. According to Murphy’s law, if it can go wrong, it most probably will at some point in time. Due to the complexity of OpenStack, it is quite cumbersome to uniquely identify and fix the root cause for certain problems. That’s why isolated log monitoring or system resource utilization monitoring are not sufficient. You need to consider investing in one comprehensive monitoring solution that sees all, is also able to correlate events and metrics from different sources, and knows about the dependencies in your architecture to do automated root cause analysis to eventually present you the root cause and not just the symptoms of any given problem.

Super Charge your Mainframe Performance Management ...

Level: Advanced

Christian Schramm
Mike Horwitz
In this session, you will learn how easy it is to install and configure your CICS and IMS regions with an AppMon agent to get end-to-end visibility of your transactions from your distributed application all the way to DB2 or DL/I on the mainframe. You’ll also learn how to leverage the agent’s data into your dev ops, how the agent fits into the rest of AppMon and how to interpret this data real time. A system with a mainframe backend will be provided for demos and active participation.
1:00 pm—5:00 pm Parallel Tracks

Getting Started with Dynatrace ...

Level: Intro

Santi Palacios
Florian Ortner
Understand the architecture, deployment models and main concepts of Dynatrace like services, AI based problem correlation and auto detection. Learn how to roll out OneAgent, leverage Smartscape to understand dependencies, analyze application performance on a code level, see the log analytics capabilities in action, and analyze end user behavior.

Getting started & Best practices for Web-Monitoring ...

Level: Intro

Alexander Sommer
Asad Ali
In this introduction to Dynatrace Web Monitoring capabilities, learn about Real User Monitoring built-in capabilities, how to navigate and explore data and end-user problem triage. Discover how RUM collects all the real-user data from web applications and how you can use it and Synthetic effectively to solve real issues in your modern web applications. In addition we will look at the differences between AppMon UEM and Dynatrace RUM

Mobile Performance Management for Native Mobile Applications ...

Level: Intro

Dominik Punz
Steve Caron
Learn how to implement performance management tools for native mobile applications (Android/iOS). We’ll show you what is available out of the box and how to integrate performance management into your application build process. Discover how to handle crash analytics and leverage Dynatrace solutions in hybrid application scenarios.

Adding Dynatrace to your DC RUM Ecosystem (and vice versa) ...

Level: Advanced

Michael Hoernemann
John Kelly
Dynatrace DCRUM provides unmatched Fault Domain Isolation capabilities and transactional level visibillty for many critical Enterprise and SaaS based applications. Combining that with the power of the OneAgent technology and the AI powered Root Cause Analytics engine and Smartscape views will provide a robust solution that covers all of your critical services across all ecosystems. This session will cover integration of the DC RUM power module with Dynatrace, and highlight workflows and best practices to utilize the automated features of both systems to bring gapless Digital Performance Management to the largest environments.

Getting started AppMon + UEM ...

Level: Intro

Jeff Yarbrough
Nate Kunz
For those new to Dynatrace AppMon, learn how to monitor Java and .NET applications. See how to navigate the within the solution and identify performance issues such as database queries, remoting calls, web requests and web services. Learn about the insights you can get via User Experience Management into your web applications. Become familiar with operations, load testing, and the development view.

User Experience Monitoring in Action ...

Level: Advanced

Klaus Enzenhofer
Klaus Enzenhofer
Dynatrace
David Jones
In this session, you will learn how to leverage Dynatrace multi-touch point Real User Monitoring data beyond performance analytics. This unique multi-channel customer perspective allows you to become a non-performance specialist’s best friend. Learn what they care about and which powerful metrics can be shared beyond IT with the broader business. Use the best examples from the real world of performance metrics and user analytics metrics to leverage across the organization.

Boost your Infrastructure Monitoring - Combining Log, Network & Host with AI ...

Level: Intro

Mike Ferguson
Monitoring infrastructure has become complex with container and cloud technology in the mix. Traditional infrastructure monitoring has struggled to keep up with the enormous amounts of changed configuration items (CI). In this session, you will learn what the Dynatrace OneAgent technology brings to the table when it comes to host-, network- and log monitoring, how auto-discovery helps you to understand dependencies in your data center (private or cloud), how you can benefit from the AI to get hold of the alert flood, and how to integrate into workflow management and alerting solutions.

Diagnosing and boosting .NET application performance .NET Core ...

Level: Advanced

Joe Hoffman
Gavin Hunter
Tad Helke
.NET Applications tend to be scattered, and it is not always easy to diagnose performance issues. Examine some of the toughest problems solved in the last few years to learn how to expand your performance bottleneck search arsenal beyond PurePath with Memory diagnostics and CPU sampling.

Diagnosing and Boosting Java Application Performance ...

Level: Advanced

Tim Finkbeiner
Wayne Segar
Michael Taylor
Java Applications tend to be scattered, and it is not always easy to diagnose performance issues. Examine some of the toughest problems solved in the last few years to learn how to expand your performance bottleneck search arsenal beyond PurePath with Memory diagnostics and CPU sampling.

Rolling Effectively with Dynatrace in your 1000+ Agents 100+ Users 50+ Apps Environment ...

Level: Advanced

Guido Deinhammer
Jeff Fynboh

Optimizing End User Experience with Synthetic Monitoring ...

Level: Advanced

Rick St. John
Philipp Kastner
Learn how to get started with Dynatrace Synthetic, from the first test to the first analysis of alerting and reporting. Discover the basics skills and information needed to get the most out of your synthetic monitoring.

Unleashing the power of the new Agent platform and easily integrate with Dynatrace ...

Level: Advanced

Thorsten Roth
Douglas Pak
In this session, you will learn how easy it is to switch to the new Agent platform and what are the key benefits for you and your teams. Besides many examples and hands on experience, you will also gain a better understanding of the core concepts of Dynatrace compared to AppMon. You will setup and end-to-end integration from Dynatrace to AppMon (vice versa as well) to follow connected PurePath over the product boundaries. With the AppMon metric integration, you will achieve a single pane of glass view of all your environments within Dynatrace.

101 Azure - Deploying and Monitoring with Dynatrace ...

Level: Intro

Safia Habib
Patrick Thurner
Have you always been keen to learn more about Azure but never found the time? In this session, we will give you an overview of Azure IaaS and PaaS, you will deploy your own application and learn how easy it is to integrate Dynatrace.

Managing Digital Performance in Microservices Architectures ...

Level: Advanced

Bill Zajac
Daniela Rabiser
Michael Kopp
Based on what we've learned from working with our customers, we'll build a shared understanding about both the technical and the human aspects involved when dealing with microservice-oriented architectures. Depending on the audience's preferences, we'll dig deeper into how to best introduce microservices to your teams, how to split up monolithic apps and databases into properly-sized services, and how to maintain optimal performance. We'll also show you ways on how to assert whether your migration has been successful or not.

Web Performance Optimization for Single Page Applications ...

Level: Advanced

Stefan Baumgartner
Daniel Khan
Monitoring and performance tuning of single page applications is unique, requiring new rules and new paths to achieve a stable, high-performance website. Learn how to enable relevant monitoring, how to diagnose problems using Dynatrace solutions, and which metrics matter most.

Infuriatingly Fun Performance Puzzlers ...

Level: All levels

Brian Wilson
As the performance expert, have you ever been stumped by a performance issue? In this session learn the insightful questioning, small-group collaboration, and performance depth of knowledge required to handle performance escalations and critical situations. This entertaining and mentally frustrating session will present several performance puzzlers and give attendees time to work in small groups to try to determine the root-cause for the performance issue. We’ll review the recommendation for fixing the problem and what type of testing may have prevented the specific issue.

Auto-Remediation: Building an Unbreakable Delivery Pipeline ...

Level: Intro

Andreas Grabner
Andreas Grabner
Dynatrace
Florian Beck
Besides Shifting-Left performance and quality engineering it is important to build resiliency into your delivery pipeline. Builds that don’t have the right quality must not be promoted to the next pipeline phase by applying AI-driven quality gates. Builds or deployment changes in production that negatively impact end user experience, resource consumption or operational costs must be auto-remediated with actions such as scaling out, re-deploy or rollbacks. In this hands on we will build a continuous delivery pipeline with automated AI-driven quality gates from CI through CD all the way into production. We will implement this using available cloud services from Atlassian, xMatters, AWS and Dynatrace.

Partner Day

Want to become a Partner? Please contact us at perform.partner@dynatrace.com.

7:00—8:30 am

Breakfast & Networking

8:30—8:45 am

Welcome and opening remarks Steve Pace, SVP Global Sales

Welcome to Partner Day @ Perform 2018
8:45—9:00 am

Intro and overview of Dynatrace business Patrick Barnert, VP Global Partners

Partner business review, key wins, the new partner program, and priority focus areas of the next 12 months
9:00—9:25 am

Dynatrace Technology vision - today and beyond Bernd Greifeneder, CTO

CTO Vision: Market, Product, and Services and Major Perform Announcements
9:25—9:40 am

Building an active Ecosystem with Dynatrace Alois Reitbauer, VP Technology Alliances

Leveraging the Dynatrace ecosystem marries Technology Alliance Partners integrations with Solution Partner implementation and transformation capabilities
9:40—10:00 am

Panel Discussion - Dynatrace Leadership Patrick Barnert, VP Global Partners

Florian Ortner, Andrew Hittle, Dave Anderson, Steve Pace
10:00—10:30 am

Break

10:30—11:00 am

Automation: Profitability through Automation Ryan Covell, Solution Sales Director

Live demonstration of the key Dynatrace value points that are rocking the market and crushing the competition (Focus on importance to Partners e.g. Management Zones, Automation/Deployment, Don't manage Product - Deliver More Value Faster, Scalability/Resilience, Deployment Models
11:00—11:15 am

Unified voice of a partner & customer Bert Van Der Hyden - Realdolmen, Thomas Rotte - KBC

Realdolmen (Partner) and their customer (KBC) talk about their journey from complexity to AppMon to Dynatrace
11:15—11:30 am

Technology partner voice: AWS David Wright, GM Strategic Technology Partners

11:30—12:00 pm

Coverage: Blueprinting - The unified enterprise monitoring plan for partners Michael Allen, VP EMEA

Learn this new strategic adoption approach which will drive greater application monitoring coverage, embed into new cloud platforms, unify unique ecosystem solutions & offerings, go beyond traditional APM contacts and establish a plan to drive Dynatrace migrations in FY19.
12:00—1:00 pm

Lunch

1:00—1:20 pm

Applications: Embracing APIs - additional service opportunities Andreas Lehofer, Chief Product Officer

1:20—1:30 pm

Technology partner voice: AddTeq Sukhbir Dhillon, Founder & CEO

Addteq leverages Dynatrace APIs to integrate with Atlassian JIRA, making problem detection via the implemented smart issue creation feature actionable for team members.
1:30—1:40 pm

Solution partner voice: ServiceTrace Uwe Sendrowski, Snr Business Development Manager

1:40—2:00 pm

NoOps - the future of automation and the value of Self-driving IT Anita Engleder, DevOps Manager

DevOps improves app & infrastructure collaboration to drive better outcomes, but a self-driving IT needs more.
2:00—2:10 pm

Technology partner voice: Red Hat Chris Morgan, Global Technical Director

Driving Business with Dynatrace & Red Hat: Understand how the ongoing technology shift to containers creates new market opportunities.
2:10—2:20 pm

Solution partner voice: SapientRazorfish Jon Panella, Group Vice President

2:20—2:50 pm

Break

2:50—3:10 pm

Drive innovation for SAP Customers through SAP Cloud Platform with Dynatrace Pieter van Heck, Strategic Technology Manager

3:10—3:20 pm

Technology partner voice: SAP Marc Geall, SVP Partner Innovation

SAP Cloud Platform: Why you should care as partner?
3:20—3:30 pm

Solution partner voice: HCL Vishwas Madhuvarshi, Director, SAP Cloud Platform

First experiences with SAP Cloud Platform and Dynatrace
3:30—3:50 pm

Partner Day Q&A Matt Keenan, Steve Tack, Patrick Barnert, Michael Allen

Answering questions collated throughout the day
3:50—4:00 pm

Partner Day Summary Sam Elias, VP NORAM Partners

Wrapping up the day
4:00—4:30 pm

Partner Award Ceremony Rudie Roy

Join us for the Dynatrace Partner Awards ceremony presented Solution Partners by Patrick Barnert
5:00—9:00 pm

Marketplace Opening & Perform Reception

Appertizers and drinks

Conference agenda

8:00—9:00 am

Breakfast Grand ballroom, Perform Marketplace

9:00—9:10 am

Accelerate your cloud innovation: Welcome to Perform 2018 Tower ballroom, Main stage

Dave Anderson
Dave Anderson
Dynatrace
Quick look at the incredible growth and success of the new Dynatrace solution. Why has the world realized it needs our unique capabilities and why are our customers so keen to transition with us?
9:10—9:35 am

Meet our captain of product and all things awesome, Steve Tack. Tower ballroom, Main stage

Steve Tack
Steve Tack
Dynatrace
Through his work with our global customers, Steve is an expert on the rapid changes playing out in today's IT environments and the challenges this presents now and the future. In this session Steve will dive a little deeper into how we're shaking up the industry; he'll hit on our latest innovation and you'll get to learn why you need to join us on a journey of transition today.
9:35—10:10 am

The Untouchables: The Dynatrace offering 'here and now' Tower ballroom, Main stage

Florian Ortner
Florian Ortner
Dynatrace
It's almost impossible to keep up with the rate of innovation that our global R&D teams deliver, and 2017 has been one for the record books. In this session a collection of our 'untouchable' tech geniuses are going to serve you up a rapid fire run-down on what's hot right now in Dynatrace.
10:10—10:30 am

Building the cloud platform of the future, with SAP Tower ballroom, Main stage

When the largest and busiest enterprises in the world rely on your cloud platform to innovate and succeed, there is no room for error. Meet Marc Geall and Michael Wintergerst from SAP, as they walk us through their plans to future proof the world's leading enterprise cloud platform. What performance challenges does the company face; what's their vision for better serving their customers and partners; and why did they choose Dynatrace as a partner for now and the future?
10:30—11:00 am

Coffee Break Grand ballroom, Perform Marketplace

11:00—11:45 am Parallel Tracks

How SAP fully automates the provisioning and operations of its Dynatrace Managed cluster fleet Room Da Vinci 1,2

Cloud, innovation and automation

SAP Cloud Platform is using Dynatrace Managed for internal monitoring of its infrastructure, services and SAP’s own applications all across the world. The multi-IaaS strategy of SAP Cloud Platform brings it beyond SAP’s own data-centers to multiple IaaS providers. SAP’s high standards in terms of governance and data privacy demand that monitoring data sits side-by-side with the systems it is collected from, which means that there are Dynatrace Managed clusters beside most SAP Cloud Platform Landscapes. These Dynatrace clusters are installed, updated and managed the same way as all other components of SAP Cloud Platform. This includes validation pipelines that distinguish between development, testing, pre-production and production landscapes. Join us to gain insight on how to automatically deploy and operate Dynatrace clusters at scale reducing the amount of manual labor and focusing on the unique insights that Digital Performance Management delivers.

Creating a digital experience culture at exec level with BizDevOps Room Da Vinci 3,4

Digital experience and transformation

Jeff Keizer
Jeff Keizer
Keizer Consulting Group
Klaus Enzenhofer
Klaus Enzenhofer
Dynatrace

How Prinicpal takes monitoring into the future to face new technologies, environments and users Room Raphael 1-3

Enterprise monitoring

Ryan Heard
Ryan Heard
Principal
12:00—12:30 pm Parallel Tracks

Digitally Transforming Health and Well-being with Pivotal Cloud Foundry and Dynatrace Room Da Vinci 1,2

Cloud, innovation and automation

Bob Johnson
Bob Johnson
Humana Inc.
Humana has been on the leading edge of technology in the healthcare industry for some time now, particularly with the creation of their Digital Experience Center which features Pivotal Cloud Foundry (PCF) and with the maturation of their IT Command Center which features the breadth of Dynatrace’s product line. In this session we will learn a number of things, starting with why Humana chose PCF as a key platform to power their digital transformation from legacy software development practices towards modern software engineering. The acceleration of this culture change and new methodology exposed gaps in existing monitoring practices and tools, and we'll learn how Dynatrace via the Full-stack Add-on for Pivotal Cloud Foundry was able to fill those gaps. With unique visibility into the entire environment from the user experience to the underlying VMs and everything in-between, Dynatrace provided an intuitive view which simplified problem determination in the and transformed how Humana manages service availability for its customers. Finally we'll learn about Humana's strategy for the future with public cloud deployment, continuous monitoring with DevOps, and monitoring tool consolidation on the horizon.

How Air Canada provides digital performance insights as enterprise service Room Da Vinci 3,4

Digital experience and transformation

Mick Huynh
Mick Huynh
Air Canada
Our Dynatrace journey started with a need for more visibility into our operations. Going into our 3rd year, we’ve created a DPM program by offering Dynatrace as an enterprise service to push the next level of insights at the business level. From on-boarding new services to Operational Support, our DPM program’s mission is to deliver maximum value from our Dynatrace investment.

User focused insight from Mobile to Mainframe Room Raphael 1-3

Enterprise monitoring

Enterprise Monitoring in a 1000+ hosts environment holding all technologies from Mainframe all the way to OpenShift, Mesosphere, Xamarin and other newbies is a challenge for IT-operations and development. Not to lose sight of the user experience is our mission „Spy glass“. In this session we will look at how we leverage Dynatrace technology to provide operators, testers, developers and business people insights they need to complete their job successfully and deliver first class experiences to the UHG customers
12:30—1:30 pm

Lunch Grand ballroom, Perform Marketplace

1:30—2:15 pm Parallel Tracks

BARBRI's journey from on-prem to cloud, featuring auto-remediation with SALT and Dynatrace Room Da Vinci 1,2

Cloud, innovation and automation

Mark Kaplan
Mark Kaplan
BARBRI
3+ years into our journey with Dynatrace AI has provided a path full of learnings. Moving our application environment from an onPrem data center to a cloud only environment taught us lessons we will share with you. Lessons around the importance of ease of use, sizing challenges and automation required to run, not only crawl, in the cloud. Auto remediation is no longer a buzz word but leveraging SALT it became reality for us.

Faster innovation and better performance for the innovative SEI Wealth Platform with Dynatrace Room Da Vinci 3,4

Digital experience and transformation

Martin Breslin
Martin Breslin
SEI Wealth Platform

Monitoring a SalesForce-based insurance application using Dynatrace and DC RUM Room Raphael 1-3

Enterprise monitoring

Leonard Nielsen
Leonard Nielsen
Zurich North America
Digital transformation drives us at Zurich North America’s (ZNA) to provide a universal desktop for insurance underwriting. The system utilizes a common SalesForce front-end to access numerous legacy applications. With high demands on performance and usability, monitoring is key but not easy. In this session we will look into what ZNA’s monitoring strategy looks like. Why we picked a layered approach including in-depth legacy application monitoring, operational monitoring of the SalesForce Lightning front-end and end-to-end business process monitoring.
2:30—3:00 pm Parallel Tracks

DevOps, Shift-Left & Self-Healing: A Performance Clinic with Andi

Cloud, innovation and automation

Andreas Grabner
Andreas Grabner
Dynatrace
In this LIVE Performance Clinic Andi is going to show us how he built the “Unbreakable Pipeline” with Dynatrace integrated into the AWS DevOps Tool Chain (CodePipeline, CodeDeploy, Lambda...). He explains how to Shift-Left and Self-Heal leveraging the Automation API and a concept he calls “Performance Signatures”. Don’t expect too many slides. Its mostly hands on and for you to try afterwards!

Panel: The future of user behavior analytics Room Da Vinci 3,4

Digital experience and transformation

Kerry Sikora
Kerry Sikora
T-Mobile US
Joe Blake
Joe Blake
Mastercard
Moses Chacko
Moses Chacko
Sherwin Williams Company
Thomas Rotté
Thomas Rotté
KBC Belgium
In this session we will have industry experts discussing how Real User Monitoring data will impact the future of user behavior analytics.

Baselining, Cloud-Scale Monitoring and Auto-Remediation with AppMon and how Dynatrace changes the game Room Raphael 1-3

Enterprise monitoring

Brian Perrault
Brian Perrault
Sentry Insurance
Thorsten Roth
Thorsten Roth
Dynatrace
Sentry Insurance has been a long-term user of AppMon. Over the years they scaled Dynatrace from monitoring individual applications towards monitoring large scale data centers as well as cloud infrastructure. Sentry leverages Baselining, Monitor Plugins, Incidents and the REST API to fully automate AppMon into their Monitoring Process. In this session Brian Perrault, Platform Engineer, will discuss Tips & Tricks on how they leverage AppMon as well as how their work with AppMon has influenced Baselining, Anomaly Detection and Auto-Remediation in Dynatrace.
3:00—3:30 pm

Coffee Break Grand ballroom, Perform Marketplace

3:30—3:50 pm

Join us for a fireside chat with CEO of Pivotal Tower ballroom, Main stage

Rob Mee
Rob Mee
Pivotal
Join us for a fireside chat with CEO of Pivotal Software, Rob Mee, who has been credited for transforming the software cultures of some of Silicon Valley's most influential companies. An up close and personal discussion that will hit all your top of mind topics.
3:50—4:10 pm

Lost in the cloud? Top Challenges Facing CIOs in a Cloud Native World Tower ballroom, Main stage

Mark Kaplan
Mark Kaplan
BARBRI
At the heart of this panel-lead discussion sits a new piece of global research that looks at the big issues faced by today's technical leaders. From growing IT complexity, silo monitoring, limited resources and the rapid pace of new tech adoption - this discussion will hit all the hot topics, but it will also serve up lessons and learnings for everyone.
4:10—4:20 pm

Self-driving IT is here, and it's real Tower ballroom, Main stage

Chris Morgan
Chris Morgan
Red Hat
Join the always-thought provoking Chris Morgan for an update on the current state of the containerized IT landscape and how Red Hat and Dynatrace are transforming the current approach, leading the way to a self driving IT.
4:20—4:40 pm

Virgin Money's quest for digital performance perfection Tower ballroom, Main stage

Andrew Lofthouse
Andrew Lofthouse
Virgin Money
With more than 3.2 million customers and a vastly complex tech landscape, Virgin Money's IT team faces huge pressure to provide the ultimate digital banking experience. In this candid Q&A session, Andy Lofthouse will dive into the company's journey from alert storm and countless hours of problem hunting, to rapid release cycles and precise digital experience insights, which has saved the company inordinate amounts of time and money.
4:40—5:00 pm

Life stories and inspiration from Alastair Humphreys Tower ballroom, Main stage

Heralded as one of the most energized and inspirational speakers of 2017, Alastair Humphreys will close off Day One with stories of adventure and personal challenge that will leave you hanging on every word - there is something in this presentation for everyone. You won't want to miss it.
5:00—9:00 pm

Marketplace night Grand ballroom, Perform Marketplace

At the center of Perform is the Perform Marketplace. Network with our 2000 attendees, meet Dynatrace partners, and get your questions answered by Dynatrace experts in our Innovation Center. Come and join us for the full Perform experience where the Marketplace will be a hub of activity and open for the duration of the conference.

Conference agenda

8:00—9:00 am

Breakfast Grand ballroom, Perform Marketplace

9:00—9:10 am

Special announcement Tower ballroom, Main stage

Bernd Greifeneder
Bernd Greifeneder
Dynatrace
Alois Reitbauer
Alois Reitbauer
Dynatrace
We're kicking off the last day with a special announcement - You will not want to miss this session!
9:10—9:50 am

The Untouchables - Going beyond APM and soaring to the future Tower ballroom, Main stage

Bernd Greifeneder
Bernd Greifeneder
Dynatrace
Andreas Lehofer
Andreas Lehofer
Dynatrace
Our tech geniuses are back on day #2 mainstage, this time taking us forward in time with the latest innovation that's just ahead on the horizon. Prepare to be impressed and then join us for a concluding live Q&A with our founder and CTO, Bernd Greifeneder.
9:50—10:05 am

Shifting gears and rocketing to the future Tower ballroom, Main stage

Dave Anderson
Dave Anderson
Dynatrace
Dave Anderson, VP of Marketing, will kick start our 'day of the future' which will entail some super cool stories of digital transformation from the world's biggest retail brands. It will also be a day of showcasing innovation that's just around the corner.
10:05—10:30 am

Re-inventing the luxury retail market Tower ballroom, Main stage

Scott Johnson
Scott Johnson
Harrods
More details to come.
10:30—11:00 am

Coffee Break Grand ballroom, Perform Marketplace

11:00—11:45 am Parallel Tracks

The transformation from waterfall to agile operations at Citrix Room Da Vinci 1,2

Cloud, innovation and automation

Agile transformations are typically done from development towards testing and eventually operations. At Citrix, Nestor approached the problem from the other end. Bringing in Abeer, an Agile Coach, allowed them to transform their Operations team from Waterfall (Traditional Ops) to Partial Scrum (Intro to Agile) all the way to Kanban (applying more agile principles such as retrospectives, grooming session …) In this session Abeer and Nestor walk us through their transformational process, how day-2-day agile operations looks like, how monitoring is used to foster continuous improvement and why the IT Ops team would never go back to the old and manual way of doing things

Neiman Marcus's journey into the cloud with Dynatrace with an AppMon mindset Room Da Vinci 3,4

Digital experience and transformation

Venkat Rayapudi
Venkat Rayapudi
Neiman Marcus

PayPal: Continuous performance as a self-service with fully-automated feedback loops Room Raphael 1-3

Enterprise monitoring

PayPal's ongoing leadership as an industry innovator requires faster development cycles and increased adoption of continuous testing practices. For special efforts, the development teams needed more frequent feedback about application performance, scalability limitations and variances between builds. Accelerating the frequency of performance simulations would help increase the rate of innovation and improve the quality of code delivered to production. In this session we'll review some the automation techniques that helped PayPal Credit increase testing feedback from a monthly effort to a nearly-continuous daily activity. We'll spend time looking at the benefits of a fully-automated, actionable performance feedback loop that delivers performance feedback to developers in hours rather than weeks or months. Additionally, we will take a closer look at how these changes impacted the culture of development and operations, improving both the quality of critical thinking about performance and the value delivered back to the business. This "Secret Sauce" session will include conceptual learnings and hands-on demonstration: - What a continuous performance environment looks like and the benefits it brings to your DevOps team - How to create a parallel pipeline for on-demand performance feedback using JIRA, Rundeck, JMeter and Dynatrace - Where and how to leverage performance feedback to optimize flow - How to get engineers on-board and excited about building better performant code
12:00—12:30 pm Parallel Tracks

From Bricks and Mortar to Cloud First API Driven Banking Room Da Vinci 1,2

Cloud, innovation and automation

Sam Poozhikala
Sam Poozhikala
First Tech Federal Credit Union
Digital Transformation means different things to different industries. In the financial sector, an aspect of transformation is building a best-in-class API and offering an ecosystem around that to enable optimal customer, employee, and partner experience. Sam Poozhikala is the Sr. Director of Enterprise Architecture at First Tech. Sam will give us insights into how First Tech moved their apps to Azure PaaS and Azure IaaS. Furthermore, he will determine First Tech's API Management Platform architecture as well as how to successfully engage and leverage Dynatrace Full Stack Monitoring.

Dynatrace real time feedback changed the development culture at Experian and slashed SLA penalties by 70% Room Da Vinci 3,4

Digital experience and transformation

Denny Galiano
Denny Galiano
Experian
Alvin Peterson
Alvin Peterson
Experian
Andreas Grabner
Andreas Grabner
Dynatrace
At Experian, we unlock the power of data to create opportunities for consumers, businesses and society. Our customers rely on us for a positive user experience as we help them make decisions at some of the most crucial times in their professional lifespan. The faster the application process - the better the user experience. Essentially when we do not process fast enough, it affects not only our customers financial bottom line but their reputation. Since Dynatrace was introduced into the SDLC, this added tool in our toolbox, has completely changed our engineering and business culture. The Operations Teams have benefited enormously thanks to its real-time usage, performance and quality feedback from the Application Development Teams. By allowing Experian to find, react faster, and in a more automated fashion; we are able to ensure the health of our ongoing applications whilst also applying better quality and improved performance in our application releases. In this session we learn more about how Real User Monitoring Data is leveraged within Experian, how we monitor 3rd party REST providers, and how we enforce our own as well as 3rd party SLAs across the DevOps Pipeline!

Why digital transformation requires Saga to redefine monitoring Room Raphael 1-3

Enterprise monitoring

Wayne Russell
Wayne Russell
Saga Plc
Driven by the delivery of a substantial digital transformation programme, this is an insight into the lessons learned on our journey from ecommerce APM through to enterprise wide monitoring. We discuss the technology and cultural challenges for technical teams in a constantly shifting environment and focus on the challenges surrounding APM adoption.
12:30—1:30 pm

Lunch Grand ballroom, Perform Marketplace

1:30—2:15 pm Parallel Tracks

Beachbody's smarter operations with zero-dashboard monitoring lets machines do the boring stuff Room Da Vinci 1,2

Cloud, innovation and automation

Erik Landsness
Erik Landsness
Beachbody
Andreas Grabner
Andreas Grabner
Dynatrace
How often have you looked at NOC dashboards with colorful graphs and metrics and wondered: Is this good or not? On Erik’s first day as Director of the NOC he faced the same problem. He entered a world with a traditional on-premise monitoring mindset. In the last 1.5 years Erik's goal was to transform the NOC with the goal to "Let Humans do what they are good at and let the machines do the boring stuff!" In this session learn how Beachbody is transforming into a Zero-Dashboard monitoring mindset. Erik discusses the cultural, tooling and organizational changes that allow them to smarter operate their on-premise and growing cloud deployments

How to prevent and overcome data silos during digital transformation Room Da Vinci 3,4

Digital experience and transformation

Companies moving to the cloud, ISVs adopting SaaS, etc. all have hurdles – silos being a big one. Learn some of the key decisions to make early on to bridge that gap. Techniques, tools & lines in the sand which help overcome the silos from the beginning.

Shifting left by Continuous Performance Testing in Intuit Room Raphael 1-3

Enterprise monitoring

Sumit Nagal
Sumit Nagal
Intuit
Gone are the times where developers had to wait for performance engineers to write load tests, execute them and provide feedback at the end of the development cycle. With the findings from PERFORM 2017, Sumit and team went ahead and transformed the way performance feedback is delivered to developers at Intuit. Intuits CI/CD pipeline leverages CloudBees (Enterprise Jenkins), Gatling and Dynatrace. Relevant performance metrics are automatically archived as build artifacts allowing everyone to make valuable informed decisions on whether to stop or keep the pipeline flowing. In this session, Sumit will advise how embedding performance in the CI/CD pipeline transformed their engineering culture. Fast performance feedback on new features has significantly increased their overall quality including throughput to their development teams. While Intuit is leveraging AppMon in their CI/CD pipeline, Sumit will also show how Continuous Performance Feedback can be implemented with Dynatrace.
2:30—3:00 pm Parallel Tracks

Panel: IT in 2028 - Predections for the next 10 years Room Da Vinci 1,2

Cloud, innovation and automation

Bert Van Der Heyden
Bert Van Der Heyden
RealDolmen
Steve Strout
Steve Strout
Assurant
Erik Landsness
Erik Landsness
Beachbody
Andreas Grabner
Andreas Grabner
Dynatrace
In this session we will have industry experts discuss the IT of the future. Where will it be? How will our average work day look like? What challengers are lying ahead of us?

From a sea of data to actionable insights with AI! Room Da Vinci 3,4

Digital experience and transformation

You can’t see the forest for the trees – trying to analyze monitoring data feels like this. We all know that our complex production systems are generating voluminous amounts of data but how can we make any sense of it? Can we apply machine learning and AI techniques to solve our problems and get actionable insights? In this session we explore how Panera Bread & SAP Concur are taking data to the next level and how Dynatrace supports them. You will learn about the basic algorithms employed in machine learning and AI and how they can solve your real world performance management challenges. There will be some theory and a little math, but we are focusing on real-world examples and use cases from the front lines of performance engineering.

Evolving performance engineering for the move to cloud, microservices, continuous delivery and self-healing Room Raphael 1-3

Enterprise monitoring

Performance Engineering in 2020 is not going to be the same as it is now. Cloud, Microservices, Continuous Delivery and Self-Healing are some of the aspects that will shape the role and focus of performance engineering. Ram, currently working as a Lead Performance Engineer at REI, has seen both worlds and gives us insights on how to optimize performance engineering on your existing on premise applications with AppMon but how it has to evolve when moving to new architectures and cloud environments with Dynatrace. A perfect opportunity to evolve your performance engineering is when moving your apps to the cloud as this is the right time to evolve your tooling and processes as well. Join us and learn how Ram has been successfully doing it.
3:00—3:30 pm

Coffee Break Grand ballroom, Perform Marketplace

3:30—3:50 pm

How smart apps are making air travel easier, every step of the way Tower ballroom, Main stage

450 of the world's airlines are using the latest in tracing technology to save millions and eliminate one of the biggest frustrations of customers today - lost luggage. Join Richard Fisher, an airline tech expert who’s been working alongside the big brands to build a unique application that means every single, travelers' bag is traced. How good does that sound? But what's next on the horizon? Richard will also take us into the world of biometrics and futuristic airports where queues are a thing of the past and digital passports will become the norm.
3:50—4:00 pm

Serverless Architecture: Beyond functions & into the future with AWS and Dynatrace Tower ballroom, Main stage

Join two experts from Microsoft and AWS in IoT and serverless technology for a session on the big trends and issues leading this burgeoning area of tech innovation. With the IoT industry set to triple in the next few years, it would be remiss not to have a special session dedicated to the topic. We guarantee you'll learn something new.
4:00—4:20 pm

Building a new dev culture and freeing up time for innovation: A Starbucks story Tower ballroom, Main stage

Naveen Dronavalli
Naveen Dronavalli
Starbucks
Silo tools, blind spots and hectic dev cycles makes for a busy corporate tech team at Starbucks - a story familiar to many others. But life has changed for this retail giant. War rooms are a thing of the past, precise insights have reduced problem solving from weeks to minutes, and a new culture around monitoring has emerged for both Starbucks employees and external tech partners. Join Naveen Dronavalli for a dive into IT life for one of the biggest brands in the world.
4:20—4:40 pm

The New Face of Change : You are the architects of tomorrow’s business Tower ballroom, Main stage

Brian Solis
Brian Solis
Altimeter Group
What does it take to create serious change in a world where technology is constantly evolving and the pressure to do more, faster, is a constant weight on our shoulders? Analyst Brian Solis is back by popular demand and he's armed with fresh research and a passion to inspire the next generation of digital change agents. According to Brian, if you are waiting for change 'you are on the wrong side of innovation'. Get ready to walk away feeling inspired and hungry to kick start a digital revolution at your work, thanks to this intelligent, considered presentation.
4:40—5:00 pm

Celebrating life with our customers and a new era in Services Tower ballroom, Main stage

Andrew Hittle
Andrew Hittle
Dynatrace
What better way to close off our event than celebrate the success of our customers around the world. Join us for our annual Perform Awards, as we applaud those who have triumphed in 2018.
6:30—9:30 pm

Perform 2018 farewell bash! Brooklyn Bowl

Do not miss our final event at Perform 2018. Come hear music from Roxy Roca, have a drink and a bite, and enjoy the atmosphere at one of the coolest venues in Vegas.

Tracks

Track 1:

Cloud innovation and automation

Today’s architectures leverage hybrid cloud, container, PaaS and serverless technology. Automation is mandatory and brought us AI-Assistance, ChatOps and VoiceOps to make our life easier. With IoT we see the next evolutionary wave in technology on our doorstep.

In this track, we learn about the current and future trends hear from early adopters how to gear up.

Track 2:

Digital experience and transformation

It is a fact that IT must deliver excellence or the customer’s digital experiences will be ruined. But how can business leaders help IT to make this happen? How can BizOps help reduce data and department silos and therefore, foster digital transformation? Realtime insight into user experience and business is a joint effort between Biz and Ops in our digital age. In this track, we learn how digital leaders stay ahead of the curve and what you can do to become a leader.

Track 3:

Enterprise monitoring

Being a star at enterprise monitoring dashboards is now a thing of the past! Today, companies demand a fully-integrated collaboration stream between your DevOps tool chain and monitoring as a core pipeline feature. Doing Enterprise DevOps right means you can deploy on-demand, scale with the Cloud depending on business needs, fix what is important and bake it into your existing ITIL/CMDB landscape. In this track, you learn about enterprises that brought DevOps from a faraway Unicorn land into their real world!