SAP Commerce Cloud

Continuous Digital Performance Management for SAP Commerce Cloud

SAP Commerce Cloud (previously called SAP Hybris) gets your business where it needs to be. SAP Commerce Cloud focuses on rapid transformation and agility across all channels, getting you close to your customers and delivering a consistently great experience at every touch point. SAP makes products that cut cost, time and complexity, freeing you up to focus on innovation and strategy. Products cover five main areas – customer data, marketing, commerce, sales and service – and offer you the insights and flexibility you need to lead. It doesn’t matter where customers are in their journey: with SAP Commerce Cloud, you can leverage real-time customer and industry data to make sure their experience is always personal and relevant to that particular moment.

Great business software is a transformational tool that can mean the difference between disrupting a market and owning it. SAP Commerce Cloud wants to empower you to create lasting and meaningful relationships with your customers that start long before they buy something and ensure you become their go-to supplier and partner in digital transformation. Customers aren't the only ones who will benefit. SAP software is designed to work with your existing systems with minimum fuss, sharing data and business processes across departments. This means less time making tech work and more time innovating.

SAP Commerce Cloud and Dynatrace Partnership

SAP recognizes Dynatrace’s expertise in delivering digital performance and helping eCommerce companies achieve their goals. That’s why Dynatrace is the first and only APM vendor to achieve SAP-certified integration with SAP Commerce Cloud. Together, Dynatrace and SAP Commerce Cloud enable you to enhance digital experiences, accelerate innovation and modernize operations. Dynatrace provides deep integrated application monitoring and performance analysis for the Commerce Cloud stack, even in the most complex, multi-tier applications.

Additional resources

"Dynatrace provides us with end-to-end profiling of a customer journey, which allows us to easily isolate and repair problem areas within that journey. This guarantees a better end-user experience and for us a more satisfied Cloud Customer."

  • Andre Boutet, Senior Director, Global Infrastructure

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