A partner, purpose-built to help companies reimagine how they can organize, connect and thrive through a radically customer-centric approach and with game-changing technology at their core.

SapientRazorfish, part of Publicis. Sapient, is a new breed of transformation partner designed to help companies reimagine their business through radical customer-centricity. With more than 12,000 people and 70 offices around the globe, our capabilities span growth and business model strategy, new product and service innovation, enterprise digital transformation, IT modernization, omni-channel commerce, customer experience strategy, change management, digital operations, digital innovation, data strategy and advanced analytics.

SapientRazorfish has been recognized by Gartner as a Leader for combined completeness of vision and ability to execute. SapientRazorfish offers clients deep expertise in customer intelligence, data, creativity and experience innovation, organizational agility and the ability to drive and implement change. Reaching across the entire enterprise, from CMO to CIO, SapientRazorfish delivers not only exceptional customer experiences, but also efficient, effective and intuitive technologies built on human understanding and insights for clients across all spectrums.

SapientRazorfish utilizes Dynatrace throughout every phase of the software lifecycle including:

  • Developer code troubleshooting, optimization, and issue root cause analysis
  • Service and process monitoring and alerting based on specific implementation needs
  • Automated performance problem identification, resolution, and full stack dependency analysis
  • Ongoing application and user experience monitoring and alerting through Application Support services
  • Ongoing systems monitoring and alerting through Managed Hosting services

"SapientRazorfish fuels the transformation strategies of global businesses who put the customer at the center of everything they do. This is why it’s so important we partner with Dynatrace. It’s the only APM solution that uses cutting edge technology like AI, to tackle the very real challenges surrounding IoT, web-scale cloud environments and hyper-complex IT landscapes. As a premier global partner, we align with the best of the best so that success for our customers is guaranteed."

  • Raymond Velez, Global Co-CTO, SapientRazorfish

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