Mediro ICT
Mediro ICT is a certified Dynatrace partner and leading distributor across Sub-Saharan Africa. We help organisations get more from Dynatrace, from implementation and optimisation through to ongoing platform management. Our team brings deep observability expertise to help customers improve performance, resilience and visibility across complex environments.
63 certifications
Solutions and services
Training and Enablement
Our role doesn't end at implementation. Mediro has the largest Dynatrace technical and training team in Africa, supporting both customers and partners. We work alongside teams to build the skills and operating practices needed to get lasting value from Dynatrace. Through dedicated training, practical enablement, knowledge transfer and ongoing guidance, we help build capability, increase adoption and create greater confidence and self-sufficiency over time.Customization Services
Every environment is different. We configure and extend Dynatrace around the way your organisation operates, from dashboards, alerting and business views to integrations, extensions and custom applications. Our AI and automation team takes this further, helping streamline workflows, automate operational processes and build towards a truly agentic observability practice.Performance Engineering
We help teams move from reactive monitoring to proactive performance management. Using Dynatrace, Mediro brings application, infrastructure, user experience and business context together to understand dependencies, identify root cause and surface performance degradation early. This gives teams the insight to act before issues become business-impacting incidents and continuously improve performance and resilience.Cloud Transformation Services
Cloud transformation shouldn't mean losing visibility along the way. Mediro helps organisations use Dynatrace to understand and manage complex cloud, hybrid and modern environments throughout their transformation journey. We establish end-to-end visibility across applications, infrastructure and dependencies, helping teams identify risk, understand impact and make informed decisions before, during and after transformation.DevOps Implementation
Observability delivers more value when it starts before production. Mediro helps teams embed Dynatrace into their DevOps practices and delivery pipelines, bringing development and operations together with shared visibility across the software lifecycle. This helps teams identify issues earlier, automate quality and performance checks, reduce release risk and deliver change with greater confidence.
Coverage, skills and focus industries
Regional coverage
EMEA:
Botswana,
Eswatini,
Lesotho,
Malawi,
Mozambique,
Namibia,
South Africa,
Zambia,
Zimbabwe,
Ethiopia,
Kenya,
Madagascar,
Mauritius,
Rwanda,
South Sudan,
Tanzania,
Uganda,
Ghana,
Liberia,
Nigeria,
Angola
Focus industries
Banking,
Insurance,
Government,
Healthcare,
Manufacturing,
Retail & Ecommerce,
Technology,
Telecommunications,
Travel