Global Red
Global Red is a consulting firm specialized in observability and performance for mission-critical environments. As a Dynatrace partner, we help organizations accelerate their monitoring maturity—from strategy and architecture to implementation and ongoing optimization—so teams can detect issues faster, reduce operational noise, and improve digital experience.
Our services include Dynatrace onboarding and governance, OneAgent/ActiveGate deployment, cloud and virtualization integrations (AWS, Azure, GCP), dashboards and SLO design, alert tuning, and enablement for operations and engineering teams. We bring strong experience in complex, high-volume platforms and regulated sectors, delivering practical outcomes such as lower MTTR, higher service reliability, and continuous improvement through data-driven operations.
Solutions and services
Customization Services
We tailor Dynatrace to your organization’s operating model, technology stack, and service priorities. This includes designing naming and tagging standards, management zones, and access structures that make the platform easy to use at scale. We also implement service-level dashboards, SLOs, alerting policies, and curated views that translate telemetry into actionable insights for different teams. When needed, we define and implement custom metrics, log-based indicators, and business-relevant KPIs to ensure the platform reflects what truly matters to operations and stakeholders. The result is a Dynatrace setup that is consistent, scalable, and aligned with your day-to-day workflows—reducing noise and improving decision-making.Cloud Transformation Services
We support organizations moving to cloud and hybrid architectures by ensuring end-to-end visibility across infrastructure, platforms, and applications. We design and implement Dynatrace integrations for major cloud providers and services, helping teams maintain reliability during migrations and after go-live. Our work emphasizes governance and scalability: consistent service mapping, environment separation, and operational dashboards that make cloud complexity manageable. This enables faster detection of issues, improved cost-awareness through better operational signals, and smoother cloud adoption with fewer blind spots.Application Modernization
We help teams modernize applications with observability as a foundation—so new architectures remain stable, measurable, and easier to operate. This includes defining service boundaries, supporting distributed tracing and dependency visibility, and aligning metrics and SLOs with user experience and business outcomes. By instrumenting modern stacks and establishing consistent operational views, we enable teams to understand performance and failures across microservices and integrations without relying on manual correlation. The outcome is reduced troubleshooting time, better reliability, and higher confidence in modernization initiatives.DevOps Implementation
We help DevOps teams embed observability into delivery pipelines so releases become safer, faster, and more predictable. Our approach focuses on establishing clear quality gates and release validation practices supported by Dynatrace signals, enabling teams to detect regressions early and reduce rollout risk. We also define practical operating patterns for incident response and continuous improvement—connecting engineering and operations around shared reliability goals. This creates a feedback loop where performance, errors, and service health are continuously measured and improved as part of the delivery lifecycle.Training and Enablement
We deliver structured training and enablement programs tailored to distinct roles—platform administrators, observability specialists, and day-to-day users. Our sessions focus on practical usage, operational best practices, and governance patterns that help teams adopt Dynatrace effectively and consistently. Enablement goes beyond training: we provide reference materials, templates, and operational guidelines (dashboards, SLOs, alerting standards, and evidence checklists) so teams can apply what they learned immediately. This accelerates adoption, strengthens internal capability, and improves long-term outcomes from the platform.
Supported countries
LATAM
Brazil