VictorOps incident-notification and management integration

VictorOps is the real-time incident management platform that allows DevOps teams to manage their on-duty schedules and deliver problem notifications. VictorOps provides teams with a virtual environment where they can prepare for, react to, and recover from each incident regardless of location or device. Dynatrace provides detailed problem and root-cause analysis for performance issues within your application and service infrastructure.

By introducing VictorOps integration, Dynatrace gives you the opportunity to notify co-workers about customer-facing performance problems using reliable VictorOps notification channels while taking advantage of the VictorOps’ feature-rich team- and schedule-management system.

To set up VictorOps integration:

  1. Go to Settings > Integration > Problem notification.
  2. Click Set up notifications.
  3. Select the VictorOps option button and click Next
  4. Log into your VictorOps account.
  5. Go to Settings > Integrations > REST endpoint and copy your VictorOps Service API key.
    VictorOps receive your Dynatrace API key
  6. Provide a Name for your VictorOps/Dynatrace integration.
  7. Paste your VictorOps service API key into the API key field on the Set up VictorOps integration page.
  8. Type in your VictorOps Routing key (if required).
  9. Type any specific textual content that you want to appear in your VictorOps incident descriptions into the Message field.
    See Available placeholders in the image below for full options.
    VictorOps Dynatrace integration set up
  10. Following successful integration, VictorOps Integration is listed along with any other active integrations you’ve set up.
    Dynatrace VictorOps integrationYou’ll immediately begin seeing Dynatrace-problem notifications within your VictorOps incidents feed. 
    VictorOps incident feed

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