Forrester Report: Digital Experience Is Part Of Your Job

Master your digital transformation and optimize every user experience

What's in this report?

  • A range of best practice actions to develop a detailed DEM plan, spanning from journey mapping to testing changes to linking performance to business outcomes.
  • See how a visibility monitoring gap is affecting our ability to measure digital CX and better understand our customers with a detailed DEM plan.
  • Actionable steps you can take to establish and execute a best-in-class DEM strategy.

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What is Digital Transformation?

Digital transformation is the process of changing how an enterprise leverages technology, people and processes to improve business performance and embrace new business models. This transformation is cultural in nature and affects all elements of the business including sales, marketing, operations and customer service and is typically accompanied by a move to modern cloud technologies.

Leverage Dynatrace to digitally transform your business:

  • Increase agility by accelerating the adoption of modern technologies like containers and serverless
  • Improve productivity with a single platform powered by AI to simplify operations
  • Optimize customer satisfaction with complete insights into the customer experience of your web and mobile applications
  • Increase innovation by automating manual tasks to free time for modernization
  • Accelerate application release cycles with intelligent automation and application security across the development lifecycle
  • Reduce risk and free time for innovation with automated security vulnerability detection and pro-active remediation

Customer experience above all else

Today, consumers are in control of their interactions with businesses.

Best-in-class observability through an open, AI-powered platform

From application and infrastructure monitoring to digital experience and application security, our platform leverages unified AIOps at its core to simplify cloud operations, automate DevSecOps, and integrate with all major cloud platforms and technologies.

Dynatrace software intelligence platform

Optimize every single customer journey with Dynatrace

Dynatrace helps business, operations and development to manage the complexity of the digital age.

  • Gapless data
  • Big data analytics
  • Artificial intelligence

Dynatrace provides a common language for all aspects of the digital performance. Hear from some of our market-dominating customers what they have to say about the role of performance and customer experience in their transformational journey.

Start your 15-day free Dynatrace trial today!

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