From clicks to KPIs: How DEM powers business observability

Thursday, 28 May 2026
Session 1: 9 a.m. CEST
Session 2: 8 a.m. PDT/ 11 a.m. EDT

Dynatrace continues to rapidly innovate across digital experience monitoring, introducing new applications, analytics, and stronger connections to business outcomes. 

This session focuses on the latest 3rd-generation DEM capabilities built on RUM and the Grail® unified data lakehouse, showing how they fit into the broader Dynatrace platform and business observability strategy. 
 
Attendees will explore the new DEM apps, learn how to unify experience and business data with Grail®, and see how outcome driven dashboards help translate digital performance into measurable business impact.

In this session, you’ll learn how to:

• Clearly articulate the value of modern digital experience monitoring within the Dynatrace platform and how the new 3rd-generation DEM apps fit into the broader observability story. 
• Leverage new DEM capabilities built on RUM and Grail® to accelerate time to insight and enable unified analytics across technical and business data. 
• Connect user experience to business outcomes by translating performance metrics into revenue impact, conversion, and customer experience outcomes.