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2022 Global CIO Report: Retail

Retail CIOs under pressure to do more with less

Changing consumer behavior and loyalty trends have prompted retailers to rethink customer value and accelerated their adoption of cloud technologies. The result is an explosion of data and an increasingly distributed and complex technology stack that is becoming harder to manage with limited resources.

We surveyed 151 global retail CIOs to learn the challenges their IT and ops teams face and the solutions they’re confident will help them going forward.

Download the free report to learn about their insights into the following:

  • Ensuring performance and availability across hybrid and multicloud environments
  • Contextual data management, beyond what traditional log management delivers
  • AIOps and automation to seamlessly deliver superior customer experiences and increase conversion rates

Download the free report

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A deluge of data and constant change means more management challenges

But AIOps and automation can take the pressure off teams. Here’s what we heard from Retail CIOs and IT leaders:

75% say the explosion of data is beyond human ability to manage.

Magnifying glass looking over data.

37% say their IT environment changes at least once a minute.

Cloud with gears and information.

151 CIOs say a single end-to-end transaction touches up to 33 different technologies.

All types of data linked together.

96% believe AIOps and automation are key to reducing burnout among teams.

Large gear with two hands shaking in the middle.