2022 Dynatrace CIO Report: Energy and Utilities
Energy and utilities CIOs under pressure to do more with less
Customers’ growing demands for real-time insight and control over energy consumption and billing, alongside the rise of digital-first challenger firms have led energy and utilities providers to accelerate their use of cloud-native and multicloud software architectures.
To manage this, the IT, security, and development teams across the sector now rely on a growing range of tools that monitor, observe, and analyze data throughout their increasingly distributed digital service environments.
Modern cloud architectures enable energy and utilities companies to innovate at speed, to meet the changing needs of consumers as expectations for digital services grows. But these paradigms, underpinned by multicloud and hybrid cloud technologies, increase organizational complexity and risk.
Log management and analytics have become a particular challenge, as teams find it increasingly challenging to monitor, analyze, and query large volumes of disparate and decoupled data quickly and cost-effectively.
The volume and complexity of data associated with modern technology stacks have exceeded human ability to manage. As such, IT, development, and security teams can’t drive digital transformation at the scale modern clouds require, or the speed that today’s energy customers demand.
This report examines the challenges faced by chief information officers (CIOs) and other IT leaders in the energy and utilities sector and highlights how they can overcome these issues with a more automated and scalable approach to observability and security.