Jira Integration

Alanata's Dynatrace integration for Jira connects Dynatrace AI-powered, end-to-end full stack data and intelligent metrics with Atlassian products to enable better and proactive service operations and increased customer satisfaction. Accelerate your service operations by improving productivity through automated processes, increased information visibility across tools and keep your CMDB up-to-date, to reduce MTTR, decrease operational costs and eliminate service outages. Access the current state of IT infrastructure and problems discovered by Dynatrace without leaving Jira.

• Auto ticketing with business impact and root cause - Create Jira tickets automatically based on Dynatrace problems - Automatic linking of detected problems with all affected CMDB configuration items and keeping them in sync - Access root-cause information identified by Dynatrace directly in Jira - View real-time Dynatrace problem status and related events in Jira - Automatically transition Jira issue workflow based on Dynatrace problem status - Synchronize comments between tools to keep both sides up to date
• CMDB Synchronization - Automatic synchronization of auto-detected services and applications, along with their dependencies, in real time - Mirror Dynatrace Smartscape topology into CMDB - Keep your CMDB up to date using near real time Smartscape Topology synchronization - Enrich you existing CMDB in JIRA or use predefined CMDB structure
• Auto problem remediation - Utilize the power of scripting to detect unapproved changes in your infrastructure - Automatically execute actions based on changes detected in Smartscape topology

• Alanata landing page
• Performance Clinic webinar
• Dynatrace fact sheet
• Atlassian Marketplace