Business Flow monitoring & observability

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Enhancements

For Business Flow app new adopters, when trying to create a new business flow configuration and Grail doesn’t have any business event that could be used to define steps, a more guided message is provided to help in the first ingestion of data.
Minor enhancements and updates in the application

Bug fixes

Resolved an issue in Edit mode that made the app crash when switching between edges while making changes in the configuration.
Although it is not a best practice using double numbers for correlation IDs (it is better to use long or string type), now it is possible to search for values of Correlation ID of unique flows in the right panel that are double type. The match between provided value and unique flows is limited for the non-decimal part of the correlation ID when it is double type.

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Enhancements

Now you can create alerts based on anomaly detectors for your business flow KPIs in main window, making easier to create them.
Minor enhancements in the libraries of the app due to dependencies.

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Enhancements

Adapted the UI to allocate long event providers names in the edit mode dropdown business event selector.
When exploring long time frames or big amounts of data, it may happen that DQL queries hit Grail’s limit of 500 GB. A new warning pop up will appear and it will allow you to run the DQL queries on that configuration without limits.
Added a mechanism to alert properly when somebody edits a business flow config from another tab.

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Enhancements

Final step in giving more transparency in the amount of data scanned while using the Business Flow app. Now, in single flow exploration you can see the total scanned bytes used to build the table of steps associated to a single correlation ID
Some minor UI enhancements in the anomaly detection update wizard when changing the actor of a configuration

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Enhancements

Following more transparency in the amount of data scanned by Business Flow topic, it has been added to funnel view and for KPI details over time

Bug fixes

Corrected an issue that showed an anomaly detection alert on errors being inactive just after definition and app reload

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Enhancements

Introducing more transparency in the amount of data scanned by Business Flow displaying the scanned bytes on the different areas on the screens while exploring and analyzing a business flow configuration and on every click that triggers a DQL query. Those areas are main window, right filter panel and when exploring a detailed flow.
New position in the UI for those issues detected while rendering the statistics of a business flow as unsorted flows, orphan events or missing correlation IDs.
Minor UI changes while exploring a unique flow
Small updates on core components of the app

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Enhancements

Added a new option in the intent window when there is a dt.rum.session.id in the attributes of the business events exposed in a detailed table when exploring unique flows or isolated events
Minor enhancements in the application
Update of common Dynatrace libraries

Bug fixes

When duplicating a configuration, the list in the sidebar was sorted incorrectly, and right now it shows the right order with the latest modified business flow configuration

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Enhancements

Minor enhancements in the application
Update of common Dynatrace libraries

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Enhancements

Changed the Errors KPI chart over time from a line chart to a bar chart to make the visual detection of the periods of time without errors more intuitive
Recovered the panning option in the tree chart in view and edit mode

Bug fixes

Resolved a problem in the detailed view of unique flows where hiding columns was not working properly

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Enhancements

Enhanced table view in the explore unique flow modal that allows easier search and column reordering. Also, there is a new intent button to open the same view in other apps like Notebooks or Dashboards, and a new button to download the details in CSV.
To make more readable content in tables there is a text warp button on explore unique flow modal, and for each row, at the rightest you can find the intent button to open any of the elements of that row that are entities in other apps for deeper analysis
The captured business events that are configured as business exceptions are now colored in red to highlight them in the explore unique flow modal
Each displayed cell in the table view allows copy its value
You can interact now with the isolated events in the right panel, opening in the explore unique flows modal to see all the attributes of that isolated event
During configuration of a business flow, the selector of events or business exceptions in an step has its own scrolling panel

Bug fixes

In case of having an error while saving a configuration the error message toast will be clearly highlighted to alert the user that there was a failure while saving it and with the proper description of the reason of the failure.

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Enhancements

New actionable buttons in the business KPIs details modal to create and edit alerts based on Davis Anomaly Detection app. The bell icons from the previous version are reserved for Notifications and not the creation of Davis Anomaly Detectors.

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Enhancements

New distribution of major KPIs from Business Flow to keep consistency with other app and facilitate navigation and visibility of the different elements.
Included some changes in Edit mode, adapted to the new header and easier navigation buttons
The KPIs over time will be displayed in a sheet instead of a modal window
The left panel with the list of configurations is available in Edit mode
Some changes in the distribution of buttons and displayed information
Display a list of problems that had been detected on a KPI that has alerting configured. In previous versions, it was displaying and linking to the last problem, but now it shows the complete list and link to Problems app for each one

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Enhancements

Added some enhancements on navigation and look and feel in the right side panel that allows filtering unique flows and events.

Bug fixes

Minor error solved when collecting the status of any alert defined using Davis Anomaly Detection
In the case of isolated events in an step, the total number of rows in the table now corresponds to the total number of exceptions reported in the selected step..

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Bug fixing

Some minor problems solved on the validation step when a business flow is edited and saved. Those problems were causing issues in the logging, but not on any user.
Solved an issue related to the Status evaluation of a Davis Anomaly Detection defined in any KPI on Business Flow that was always displaying Pending status.

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Bug fixes

Timestamps displayed as the timeframe of the results are now refreshed with new timeframe based on the new selection chosen or if you click on refresh button on a relative timeframe
Removed some empty space on lateral right panel in edit mode to facilitate navigation

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Enhancements

Define alerting on key metrics based on Davis Anomaly Detection for short duration processes (less than 30 minutes average duration) in the KPIs over time window
Minor performance enhancements and adjustments

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Enhancements

Minor performance enhancements and adjustments

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Enhancements:

When a step is defined as a loop, the statistics related to the number of repetitions in that step (min/max/median) are displayed with a resolution of 2 decimals for better reading.

Bug fixes:

When Business Exceptions are filtered in the right panel and there are no business events defined as exceptions, the panel displays the empty table and does not show the error message
If a user has a custom timezone defined in the Dynatrace user settings, the timeframe under "Results for..." text now correctly displays the exact timeframe of execution of the business flow analysis as it is defined in the timeframe selector
Solved an issue that makes a business flow configuration be loading infinite time, when a configuration is saved or duplicated and the user does not have the right permissions to do that task

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Enhancements

Time series charts of the business flow metrics have a granularity of 60 data points

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Bug fix

Changed the behavior in navigation that in certain circumstances generic browser message about saving updates on the page appears
Allow saving an empty Description or optional attributes in Rename model window

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Enhancements

Updated the demo configuration that is available after a fresh install

Bug fix

The timeframe selector will no longer reset to a default value of three days on a browser refresh when a different value was set.

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Bug fix

Numerical values as event.type or event.provider are supported when selecting business events in step definition of a business flow.

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Bug fix

Resolved a bug related to single value tiles on top that were not displayed after an update on design system dependencies

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Enhancements

Removed a limit in a query when an step has detached (no correlation ID) business events.

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Bug fix

When editing the configuration and adding steps between others, the funnel view showed a blow not ordered correctly, and now it shows the right order
Using numerical values in the event.provider and event.type definitions is now supported, and application allows them without generating errors

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Bug fix:

Fixed an issue where the variation within conversion funnels was not calculated correctly.
Fixed an issue where empty business KPI values triggered a validation error.
When a user doesn't have storage:bizevents:read permissions, the application doesn't crash and provides a self-explanatory error message to help troubleshooting the issue.
Application doesn't crash when a user removes all the columns from detail view of an unique flow and opens a new unique flow.

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Enhancements

Update on the complete UI to facilitate navigation between edit and analyze mode in a business flow and between business flows.
Removal of the main configuration list start page to become a navigation bar on the left between configurations
Update on the view of the main four key performance indicators of the business process, and make them clickable to see their evolution over time in a modal window
Enhancements in the funnel view for conversion linear business flows
Loops bubble displays more relevant information about the number of loops happened with a minimum and maximum number, in addition to median
New lateral panel that allows filtering by keywords, steps and type of flows like completed, inflights or drops, or the ones with business exceptions
A new step in edit mode to verify that business flow configuration is valid before saving it

Bug fix

Adapt the remove button of a connection between steps to not be hidden by long titles
Minor enhancements to avoid errors while migrating configurations from AppState to AppSettings.

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Bug fix

When removing a value on a label definition on Advanced settings (KPI, type of flow, etc.), it is not required to double delete as it was leaving an space in the textbox on first deletion action.
Leaving any of the text fields empty in Advance settings doesn't generate an error while saving.
During migration of settings from AppState to AppSettings (Settings 2.0), there were some edge use cases that were failing silently, that now are not failing, but in case they do, it will alert and log the error.
Update on the timeframe selector component, as previous versions issued a bug.

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Maintenance

Added a validation in empty attributes while saving business flow configurations and settings to avoid errors in the process.

Bug fix

Minor enhancements to fix strange behavior in the batching process that calculates metrics on complex business flows
HIde a badge once confirmed a saving process
Application don't crash when sorting by name the business flows in main window

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Maintenance:

Failing save operations in configurations will not reset the unsaved changes
Save operations will not fail if there is an empty field that is not mandatory
Minor updates in the dependencies of the app

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Enhancements

Due to migration of settings to Settings 2.0, some new permissions are required, so if a user access the app and doesn't have the new settings privileges, it will be alerted with a clear message of the missing permissions that are required to access the new configurations storage
New messages on the section of Business Flow on Settings 2.0 page alerting that any change done there may incur in unexpected behaviour on the app or, directly, losing access to the settings of business flows
New alert on the app when a configuration was saved or modified at Settings 2.0 app and the app is unable to read

Maintenance

Updates on certain dependencies for security reasons.

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Enhancements

When several events happen for same unique flow and configured business KPI is extracted from those events, it is possible to choose calculation type for the attributes that appear in each event between sum of values, first or last value of them (sorted by timestamp).
New confirmation window when leaving edit mode without saving configuration changes to validate the action.
Migration of configurations of business flows to Settings 2.0. In order to not get errors, it is required that users have app-settings:objects:read and app-settings:objects:writeprivileges in their profiles to allow application interact with Settings 2.0.

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Bug fix

In some conditions, it was not possible to remove a connection between two steps, selecting it and click on remove on the side panel.
Disabled open with intent buttons in any place of the app when using demo data that only exists in the app context to avoid errors
Opening the edit mode after selecting a node in the view mode crashed the app when followed an specific click path.

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Bug fix

Solved an error that made application crash while switching from view to edit on a business flow

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Enhancements

Loops in a single step are now supported, for those use cases that a single step can happen several times and metrics related to the number of occurrences and average time between them are relevant for the monitored business process
A new loop icon in edit mode allows building an step with an inner loop. Also exists the option to drag-n-drop connection icon on original step to build a loop
All metrics between steps to show average duration, and number of inflights and drops, are adapted to support steps that contain a loop
A loop is not considered a branch, so the number of branches is still limited to 5 of them.
Funnel view is still available if the business flow is linear, even if it has loops
New warning messages for incorrectly ordered flows adapted to loops scenarios
Removing connections between steps and loops is now supported when working in edit mode when the ending business flow without that connection is a type of bizflow currently supported
Added some minor changes in the bubble chart view.

Bug fix

Some adjustments in language in some parts of the UI

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Enhancements

Minor changes in the chart-flow view to allow easier navigation on the flow.
Migration of some UI components to newer versions

Bugfix

Display detail lateral panel with information of the configuration of an step even if calculations resulted in zero values or failed while fetching.

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Bug fix

Application won't crash after clear selection while defining a business key performance indicator in advance settings

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Bug fix

Event provider strings now support special characters that before crashed the selector of available event types on step configuration

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Enhancements

Enhanced settings to configure the business flow (conversion or fulfilment, for example), choose labels and units.
Preview option of business KPIs in settings once configured.
Updated the logic when calculating the previous timeframe for comparison in charts to be more accurate.

Bug fix

Solved a bug that doesn't allowed to go back in the browser and leave the app.
Events list on an step detail is always refreshed on every click on each step bubble.
Detailed view of a business flow is possible when defined Correlation ID is a number.
Fixed some UI bugs

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Enhancements

A new starting node can be added when a business process flow is defined
Updating application logo
Single space character is not allowed as Correlation ID

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Bug fix

Application will ignore bizevents with empty event.provider or empty event.type (or both at same time) when searching for bizevents that will define key performance indicator

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Enhancements

Create a new configuration based on an existing one by duplicating it
Small changes in the UI to facilitate navigation into relevant data in detail lateral panel
Removed the update to new version banner as applications will be updated automatically
Adjustments in warnings when detected problems with Correlation IDs or when a predecessor steps has less unique flows than current step

Bug fix

More clear message when a portion of events in a single step doesn't have a correlation ID, so not all unique flows can be calculated
Inform when some of the unique flow calculations fail
Solved an error that happens In some situations, when building a new connection between two existing steps that are not connected and another step gets disconnected in the tree chart

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Enhancements

Branched business processes are now supported, giving the option to create up to 5 branches from a single step and up to 5 events per single step
Funnel view is disabled in branched business processes
Increased the total amount of nodes to 20 in a single configuration
Completely disabled steps, with all their events disabled, are no longer supported and a configuration in such scenario can not be saved
Local correlation IDs can be defined on each event inside an step. This local correlation ID overrides the global correlation ID defined in settings
More verbose and clear alerting when correlation IDs are missing with warnings and information banners
New alerting for incorrect flows when detecting that there are more unique flows on a predecessor step compared with its antecessor step (like flows that are missing steps or happening in different order than configured steps)
A new help menu in top right
Faster loading of elements in settings page
A new enhanced icon of the app

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Bug fix

Fixed some text style when some names on steps or event.types are too long and overflows lateral detail panel when exploring step or inter-step bubbles

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Bug fix

Fixed some text style when some names on steps or event.types are too long and overflows lateral detail panel when exploring step or inter-step bubbles

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Bug fix

Updates in the common libraries of the application for consistency

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Enhancements

Added some feature logging capabilities to measure feature adoption

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Enhancements

A new configuration demo added to the list of configurations removing the toggle of "use demo data" for better onboarding

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Enhancements

Added an alert in side bar when an step contains events that doesn't have correlation ID. This alert informs of the total number of events without correlation ID from the total events in that step

Bug fix

A new alert is raised informing that user misses a permission to review the Hub catalog for updates in the app

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Enhancements

New detail panel for each step with list of unique correlation IDs counted on that step, that allows searching for filtering or opening the table view in another application as Notebooks or Dashboards for detailed investigation
New detail panel for each bubble between steps with list of unique correlation IDs classified as drops or inflights, that allows searching for filtering or opening the table view in another application as Notebooks or Dashboards for detailed investigation
Better behaviour when changing the business KPI in settings from an existing value
Add a trend icon in the average time in the bubbles between steps to see if this value increases or decreases against previous timeframe
Other minor enhancements

Bug fixes

When a bubble between steps is selected is now highlighted
Generate a list of detailed events in explore tab if there are in selected step, that doesn't have a correlation ID, alerting user that there aren't unique flows because of that

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Bug fixes

Fixed a change in hub services that prevented the app to get list of published versions to check if an update is available.

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Enhancements

Minor code enhancements

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Bug fixes

Better error message when a data request fails, instead of displaying data not available (N/A)

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Enhancements

Updated charts to new Strato design system

Bug fixes

Fixed and unified formats of numbers displayed in different areas of the application

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Enhancements

Added self-monitoring capabilities

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Enhancements

Application shows a banner alerting in case there is a new version available of the app in Hub ready for updating.

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Enhancements

Improved error message when user doesn't have permissions to perform certain task
Better visualization of business flows names when listed

Bug fixes

Charting on average duration of a business flow shows right units formatting in Y axis
Solved an edge case where after getting data to be displayed in a chart, it shows "No data available"
Time series charts now shows correct positioning of the crosshairs and tooltip during hovering, and doesn't cut the gridline
Correct number formatting on single value charts inside "Analyze error"

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Enhancements

Small changes in business flow configurations list for better user experience

Bug fixes

Correlation IDs with hyphens are correctly processed
DQL query opened in Log and event explorer from funnel view is now well formed

Maintenance

Minor updates on frameworks to keep compatibility between components

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Bug fixes

Right coloring in thresholds in average fulfilment time (duration)
Lateral panel with detail view closes when switching to funnel view

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Hotfix

Minor maintenance update of a back-end component

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Patch Changes

Fixed event.type selector while configuring an step with events that has empty event.provider

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First production release of Business Flow app by Dynatrace including following main functionalities.

Configuration for linear business flows without branches
Steps can contain event types for unique flow analysis and event types for business exceptions
Errors are accounting business exceptions defined on the steps
Business key performance indicator is mapped using a business event and attribute (optional)
Correlation ID provides counting unique flows, drops and inflights between steps, and time for fulfilment
View KPIs over time provides a dashboard of the four relevant indicators over time

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