2021 Gartner Critical Capabilities
for Application Performance Monitoring

Gartner scores Dynatrace highest in 4 out of 5 use cases:

IT Operations: 3.90 out of 5
DevOps/AppDev: 3.90 out of 5
SRE/Cloud Ops: 3.90 out of 5
Digital Experience Monitoring: 3.88 out of 5
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APM continues to be critical for modern, multicloud observability.

We believe receiving the highest ratings in 4 of 5 use cases reflects the strengths of our all-in-one observability platform – with automation and intelligence at its core – and our record of empowering the world’s largest organizations to accelerate their transformation.

Read the latest report to get:

A detailed definition for each critical capability.

Scores for 15 vendors across the critical capabilities within five use cases.

An overview of the landscape with an accompanying view on each of the 15 vendors.

Before, we had blind spots, but with Dynatrace we can see everything. The automation it provides gives us back time that we can invest into developing the features and services our customers expect.”
Reinhard Weber, Senior Product Manager

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automatic & intelligent observability


We deliver the broadest multicloud observability, spanning metrics, logs, and traces extended with a full topological model and distributed tracing, code-level detail, entity relationships, and user experience and behavioral data. All in context with unparalleled AIOps capabilities and continuous automation to accelerate digital transformation.

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Gartner, Critical Capabilities for Application Performance Monitoring, Padraig Byrne, Federico De Silva, and Josh Chessman, 14 April 2021.

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