Gartner's 2020 Critical Capabilities
for Application Performance Monitoring

Gartner scores Dynatrace highest in 5 out of 6 use cases:

IT Operations: 4.15 out of 5
DevOps Release: 4.12 out of 5
Application Support: 4.10 out of 5
Application Development: 4.06 out of 5
Cloud Ops: 4.13 out of 5

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The Gartner Critical Capabilities report will give you:

A detailed definition for each of the critical capabilities across APM.

Scores for 15 APM vendors across the critical capabilities within six use cases.

An overview of the APM landscape with an accompanying view on each of the 15 APM vendors.

Before, we had blind spots, but with Dynatrace we can see everything. The automation it provides gives us back time that we can invest into developing the features and services our customers expect.”
Reinhard Weber, Senior Product Manager

software intelligence

We deliver observability that's more than metrics, logs, and traces. Plus, support for the technologies you use most, and precise answers through a full-stack topological model and uparalleled AI engine. So, you can automate operations and collaborate better.

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Download the 2020 Gartner
Critical Capabilities report

Gartner, Critical Capabilities for Application Performance Monitoring, Charley Rich, Federico De Silva, 22 April 2020

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Dynatrace.