Partner Program Manager - North America

Sales / NORAM

Partner Program Managers (PPM) work alongside the Sales, PSMs and Partners within their geography to provide overall operational consistency in alignment with the global program.  

The PPM will support the implementation and maintenance of the Partner Program, from the contract management and the partner onboarding, to the deal registration review and all processes reinforcement to assure partner data hygiene.
The PPM will also be responsible for the setup of all needed enablement activities, both on the sales and on the technical sides, to raise awareness, maturity and self-sufficiency.
The PPM will be capable of advocating on behalf of our partners to cross-functional teams so that Partners have the best experience possible interacting with the Dynatrace platforms, being prepared to test the systems before they reach the partners.
The PPM will be an incredibly organized person, capable of juggling multiple projects and priorities. He/she will have excellent communication skills, and will be able to present to all audiences, from the technical operations to the regional leaders, and will be able to solve conflicts as needed.
The PPM will concentrate on a region, where he/she will take responsibility for all tasks, enforcing all processes, and reporting on them, but he/she will also work on the global distributed PPM team, contributing to the definition and improvement of the processes with clear and innovative ideas.

Desired skills

  • IT background
  • Channel experience
  • Dynamic, flexible, team player - Willingness to roll up your sleeves and do what's necessary
  • Effective communication and Organizational skills
  • Able to define and enforce processes
  • Focus on the results
  • English - written and spoken
  • System test experience (at least fondness and patience for testing and assuring platforms run correctly)
  • Salesforce
  • MS suite

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands, including, 72 of the Fortune 100, trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an equal opportunity employer and VEVRAA Federal Contractor. We consider all qualified applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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