Platform Developer - Partner Relationship Management (PRM)

Administration / Lisbon, Portugal

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The PRM Platform Developer will be responsible for operating and maintaining the Partner Relationship Management (PRM) platform within Dynatrace, ensuring service delivery and the required Partner business outcomes.

He/she will be responsible for the day-to-day management, understanding the Partner program requirements and the platform fit for purpose, through impeccable features and functionality of the solution.

This role will work together with the PRM provider and the Dynatrace internal teams, guaranteeing the correct usage of the platform and alignment and integration with Dynatrace processes.

Your role within the team

  • Platform administration
  • User setup and maintenance
  • Setup workflows to automate business processes
  • Creation of new pages, including the conceptualizing and implementing of creative ideas in line with Dynatrace' branding
  • Content and assets management
  • Define and establish reporting both on site usage and on business activity
  • Document processes
  • Maximizing the adoption of the PRM module capabilities
  • User education and promotion of core processes and capabilities of platform

Skills & Requirements

  • IT background
  • Front-end development web programming languages
  • Business Analysis skills to organize and execute projects that align with the business workflow
  • Capacity to understand the end-user problems, discovering the right solutions, and implementing processes that simplify the information management and collaboration
  • Translate customer needs into technical details
  • CRM skills, Salesforce experience preferred
  • Visual design skills and creative thinking
  • Effective communication and Organizational skills
  • English - written and spoken
  • Prior PRM experience would be ideal

You will love the benefits of working with the Dynatrace solution
 
We are a market share leader & a 9x magic quadrant leader.
We invest more in R&D than some of our competitors’ total revenue, assuring market-leading customer value and quick adoption.
Enjoy our culture of excellence with competitive compensation packages that recognize and reward greatness.
Working with the largest of the Cloud players like AWS, Azure, Pivotal and Google Cloud allows our customers to have the best of 3rd Generation Monitoring in the world. Not to mention we’re fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology
 
We offer a competitive compensation package, benefits, company pension scheme and holidays.

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