Credit Controller (Part-Time Italian Speaker)

Administration / Maidenhead, Great Britain

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We are looking for an experienced Fluent Italian speaking Credit Controller to join our growing team in Maidenhead.

Daily responsibilities include:

  • To ensure the payment of invoices within the agreed payment terms via telephone and email within the Dynatrace collection policy
  • Application of daily cash receipts in various currencies
  • Accurate recording of chase notes on customers accounts
  • Investigating and resolving customer queries
  • Liaising and reporting to Line and Sales Managers on client queries which may prevent payment
  • Credit checking of new customers and periodically checking of current customers when required
  • Processing accounts to a 3rd party should collections be unsuccessful
  • Provide cash forecasts based on cash collections
  • Administrative support to the team as required
  • Provide bad debt analysis for provisions when required

Skills and Attributes required:

  • Italian, fluent to business level required with French or Spanish
  • Ability to build good relationships with our customers (both internal and external) and provide excellent and considerate Customer Service
  • Experience of collections within an international environment
  • Organised and results orientated
  • A team player
  • Efficient and accurate in the processing and recording of information
  • Excellent written and verbal skills
  • Proficient in Excel and Outlook – the ability to create formulas and pivot tables
  • Prior experience of working with NetSuite preferable
  • Detail orientated
  • Professional, Confident and Diplomatic when liaising with others 

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Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. That’s why many of the world’s largest enterprises trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivaled digital experiences.

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